Join Our WhatsApp Channel

Housing Support Partner

By /

Housing Support Partner – Part Time | Abri

Salary: £26,068 per year (advertised salary; confirm whether this is full-time equivalent or adjusted for part-time hours)

Location: Emily House, London

Contract: Permanent

Working Pattern: Part-time, 25 hours per week

Number of Vacancies: Not stated in the advert

Closing Date: 12 days from the advert’s publication date (check the official advert for the exact deadline)

Visa Sponsorship: Not stated in the job advert. Contact Abri’s recruitment team to confirm whether sponsorship is available before applying.

About the Role

Abri is recruiting a Housing Support Partner to join its team in London on a permanent, part-time basis, working 25 hours per week.

The successful candidate will support customers with housing-related needs, helping them maintain their tenancies, improve their wellbeing and live in safe, well-managed homes.

You will manage a caseload of customers, listen to their concerns and involve them in decisions that affect their lives. The role requires a proactive approach, strong communication skills and the confidence to handle challenging conversations while resolving tenancy-related issues.

This is an opportunity to join a supportive team and make a positive difference to customers and their communities.

Key Responsibilities

  • Manage a caseload of customers with housing-related support needs.
  • Support customer wellbeing throughout their tenancies.
  • Help address tenancy-related concerns and resolve issues.
  • Engage with customers and ensure their views are heard.
  • Handle difficult conversations confidently and professionally.
  • Help ensure customers’ homes remain safe and appropriately managed.
  • Work collaboratively with colleagues to deliver a high standard of service.

About Abri

Abri is a major housing provider managing more than 58,000 homes and community assets, serving approximately 113,000 customers across the South of England.

Get daily UK job alerts on WhatsApp!

Discover new UK vacancies, visa sponsorship opportunities and more.

Join Our WhatsApp Channel

The organisation aims to provide safe, warm, sustainable and affordable homes where people can thrive. Its plans include investing £689 million over ten years to improve existing homes, delivering 10,000 homes by 2030 and investing in local communities.

What Abri Is Looking For

Abri values colleagues who are committed to customer service, teamwork and making a positive difference.

You should demonstrate:

  • Excellent communication and people skills.
  • Confidence in handling challenging conversations.
  • A proactive, enthusiastic and customer-focused approach.
  • The ability to work collaboratively with colleagues.
  • A commitment to resolving problems and improving customer experiences.
  • A willingness to support and involve customers in decisions about their tenancies.
  • A commitment to safeguarding children, young people and adults.

The advert does not specify a mandatory degree or particular professional qualification. Review the official job description for any additional essential criteria.

Values and Safeguarding

Abri expects colleagues to demonstrate its values, including putting customers first, seeking better solutions, working in partnership, acting openly and honestly, and embracing change and new opportunities.

Applicants must share the organisation’s commitment to safeguarding and promoting the welfare of children, young people and adults.

Inclusion and Flexible Working

Abri welcomes applicants from different backgrounds and values the individual experiences and knowledge they bring to the workplace.

The organisation also considers flexible-working requests where business and employee needs can be accommodated.

Under its Customer Positive scheme, Abri commits to interviewing at least two applicants who are Abri customers when they meet the essential criteria, subject to the scheme’s conditions.

Application Process

Interested applicants should read the official job description and Abri’s values and behaviours document before applying.

 

MORE OPPORTUNITIES

Find Your Next UK Job

Explore more vacancies, check salaries and find your next opportunity.

Discover more opportunities on TRHNP.

Related Posts

Scroll to Top