DevOps Engineer – HM Revenue and Customs
£37,682–£46,077 Salary | Permanent Civil Service Job | Multiple UK Locations
Employer: HM Revenue and Customs (HMRC)
Job Title: DevOps Engineer
Reference Number: 478554
Grade: Higher Executive Officer (HEO)
Contract: Permanent
Salary: £37,682 – £46,077
Working Pattern: Full-time, Part-time, Job Share, Flexible Working
Number of Vacancies: 1
Closing Date: 11:55 pm, Wednesday 23 September 2026
IMPORTANT: VISA SPONSORSHIP
This vacancy does NOT offer Skilled Worker visa sponsorship.
HMRC states that the role has been assessed against Home Office and HMRC criteria and cannot offer sponsorship for a Skilled Worker Visa.
Applicants who require visa sponsorship should not apply for this position.
About the DevOps Engineer Role
HM Revenue and Customs is recruiting a DevOps Engineer to join its Chief Digital and Information Officer (CDIO) Group.
The successful candidate will work within HMRC’s Borders and Trade technology environment, supporting digital services and IT systems that underpin customs and international trade activities.
This opportunity is suitable for DevOps professionals with practical experience in cloud technology, infrastructure, automation, software delivery and live-system support.
Salary
National: £37,682 – £40,705
London: £42,631 – £46,077
External applicants will normally join at the minimum of the relevant pay band.
HMRC also contributes towards membership of the Civil Service Defined Benefit Pension Scheme.
Job Grade
Higher Executive Officer (HEO)
Contract Type
Permanent
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HMRC – CDIO – CIO Borders & Trade – Core
Job Type
- Digital
- Information Technology
- DevOps
- Cloud Engineering
- Infrastructure
- Software Delivery
Working Pattern
- Full-time
- Part-time
- Job share
- Flexible working
HMRC also operates hybrid working arrangements, subject to the requirements of the role and business.
Job Locations
- Bristol Regional Centre – 3 Glass Wharf
- Cardiff Regional Centre – Ty William Morgan
- Edinburgh Regional Centre – Queen Elizabeth House
- Glasgow Regional Centre – Atlantic Square
- Leeds Regional Centre – Wellington Place
- Manchester Regional Centre – Three New Bailey
- Telford – Plaza 1 and 2
- Worthing – Teville Gate House
- Stratford Regional Centre – Westfield Avenue
Stratford Location Restriction
Due to workforce controls, Stratford is only available to existing HMRC staff in this location.
HMRC staff based in Reading may also be able to apply to move to Stratford in line with the applicable migration arrangements.
HMRC staff based at 100 Parliament Street may also be able to apply to move to Croydon or Stratford.
About HMRC
HMRC is transforming the UK’s tax system through digital innovation.
Its Chief Digital and Information Officer Group develops and supports digital services designed to improve customer experiences while providing HMRC employees with modern technology and tools.
The Borders and Trade team supports HMRC’s wider customs strategy and policies by designing, managing and maintaining IT services used for customs and international trade activities.
What You Will Do
As a DevOps Engineer, you will work within an agile team to deliver software and infrastructure solutions for Cloud Services and Dynamics.
- Build and configure technical solutions.
- Support software development processes.
- Manage development tools and testing environments.
- Support code control and automated systems.
- Deploy and manage infrastructure.
- Support new service offerings.
- Work with technical teams to deliver solutions efficiently.
- Support live systems.
- Maintain development environments.
- Investigate and resolve incidents and technical issues.
- Participate in peer reviews.
- Support testing and production releases.
Key Responsibilities
- Manage your workload and prioritise tasks independently.
- Develop and share technical knowledge within the team.
- Work with Operations, Database, Test and Business teams.
- Collaborate with technical colleagues to deliver solutions within agreed timescales.
- Support live systems when required.
- Establish and maintain development environments.
- Identify and escalate risks and issues.
- Conduct impact assessments for proposed changes.
- Provide estimates for enhancements and technical changes.
- Participate in peer reviews.
- Build, test, document and implement technical solutions.
- Follow the relevant Delivery Framework.
- Maintain team quality standards.
- Develop and test code modifications.
- Support testing teams during testing cycles.
- Prepare technical documentation.
- Deploy approved code changes into production.
- Follow organisational procedures and DevOps best practices.
Essential DevOps Skills
Applicants should have strong practical experience in the following areas:
- Linux/Unix: Strong system administration skills.
- Cloud: Practical experience with AWS or Azure.
- CI/CD: GitHub, GitLab CI, Jenkins or Azure DevOps.
- Infrastructure as Code: Terraform or CloudFormation.
- Containers: Docker and Kubernetes.
- Scripting: Python, Bash or PowerShell.
- Monitoring and Logging: Prometheus, Grafana, CloudWatch, ELK or similar.
- DevOps Tools: Jira, Confluence and Artifactory.
Desirable Experience
- Improving software deployment workflows.
- Automating manual processes.
- Applying secure infrastructure practices.
- Supporting reliability and resilience processes.
- Participating in incident response.
- Conducting incident reviews.
- Mentoring colleagues.
- Sharing technical knowledge with team members.
On-Call Requirement
The role involves regular rostered on-call and out-of-hours support for 24/7 services.
This requirement is expected to apply within the first 12 months and may include support during infrastructure enhancement activities.
Hybrid Working
HMRC states that it is an office-based organisation.
Employees are generally expected to spend approximately 60% of their working time in the office.
Where the role permits and the home-working environment is suitable, colleagues may work from home for up to 2 days per week, averaged over a calendar month.
Benefits
- Civil Service pension
- Flexible working
- Hybrid working arrangements
- Family-friendly policies
- Personal support
- Coaching
- Professional development
- Learning and development opportunities
Civil Service Pension
HMRC contributes to the Civil Service Alpha pension scheme at a rate of at least 28.97% of salary.
Annual Leave
Annual leave starts at 25 days and increases by one day for each qualifying year of service, up to a maximum of 30 days.
Leeds Location – Important Information
A Moves Adjustment Payment may be available for eligible current HMRC colleagues based in Bradford who meet the applicable requirements.
Telford Location – Office Closure Information
Applicants selecting Telford Plaza should be aware that the site is not intended to be a long-term HMRC location.
The advertised Telford site is expected to move to:
Parkside Court, Telford
Application Requirements
Applicants will be asked to provide:
- A name-blind CV
- A 500-word Personal Statement
- Evidence against the desirable criteria where applicable, up to 250 words
Name-Blind CV
Your CV should include your employment history, relevant skills and professional experience while following the Civil Service name-blind application requirements.
500-Word Personal Statement
Your Personal Statement should explain how your skills and experience match the role and should specifically address the essential criteria and person specification.
Selection Process
If HMRC receives a large number of applications, an initial sift may be carried out using the CV.
At the full sift stage, both the CV and Personal Statement may be assessed.
Interview
The interview will assess candidates’ experience and technical capabilities.
Interviews are expected to take place virtually by video link.
Artificial Intelligence and Applications
AI tools may be used to support an application, but all examples and statements must be truthful, factually accurate and based on the applicant’s own experience.
Plagiarism or presenting another person’s experience as your own may result in the application being withdrawn.
Security Clearance
Successful applicants must satisfy HMRC’s security requirements before appointment.
This role requires Security Check (SC) clearance.
The advert states that applicants will normally need to meet the relevant UK residency requirement for national security vetting, including 5 years of UK residency for SC clearance.
Criminal Record Checks
Successful candidates will be subject to appropriate pre-employment checks, which may include a criminal record check.
Nationality Requirements
The vacancy is broadly open to eligible:
- UK nationals
- Republic of Ireland nationals
- Commonwealth nationals with the right to work in the UK
- Eligible EU, Swiss, Norwegian, Icelandic and Liechtenstein nationals
- Eligible individuals covered by the European Union Settlement Scheme
- Other individuals meeting the stated Civil Service nationality requirements
Important Location Warning
Choose your location carefully.
HMRC states that applicants should only select locations where they are genuinely willing and able to work.
Only one offer of employment will be made, and location preferences cannot be changed after submitting the application.
Reserve List
HMRC may operate a reserve list for up to 12 months.
Merit List
Following interview, a single merit list will be created. Candidates will only be considered for locations selected as preferences.
Reasonable Adjustments
HMRC aims to ensure applicants are not disadvantaged during recruitment and may provide reasonable adjustments where appropriate.
Existing HMRC Contractual Homeworkers
The role may be suitable for existing HMRC employees who are contractual homeworkers, although occasional office attendance may be required.
Who Should Apply?
This vacancy may be suitable for DevOps professionals with experience in:
- Linux/Unix administration
- AWS or Azure
- CI/CD pipelines
- GitHub, GitLab CI, Jenkins or Azure DevOps
- Terraform or CloudFormation
- Docker
- Kubernetes
- Python, Bash or PowerShell
- Monitoring and logging
- DevOps collaboration tools
Who Should NOT Apply?
Do not apply if you require Skilled Worker visa sponsorship for this vacancy.
HMRC has explicitly confirmed that Skilled Worker visa sponsorship is not available for this position.
Vacancy Summary
| Job Detail | Information |
|---|---|
| Job Title | DevOps Engineer |
| Employer | HM Revenue and Customs |
| Reference | 478554 |
| Grade | Higher Executive Officer |
| Salary | £37,682 – £46,077 |
| Contract | Permanent |
| Working Pattern | Full-time, Part-time, Job Share, Flexible |
| Vacancies | 1 |
| Locations | Multiple UK locations |
| Closing Date | 23 September 2026 |
| Sponsorship | Not available |
| Security Clearance | Security Check (SC) |
| Interview | Virtual |
Application Deadline
Applications close at 11:55 pm on Wednesday 23 September 2026.
Applicants are encouraged to submit their application before the closing deadline.
How to Apply
Applications should be submitted through the official Civil Service Jobs recruitment system.
Vacancy Reference: 478554
Final Reminder
This is NOT a visa sponsorship vacancy.
HMRC explicitly states that it cannot offer sponsorship for a Skilled Worker Visa for this role.
Applicants should ensure they already meet the relevant right-to-work, nationality, security and eligibility requirements before applying.
Contact Information
Job Contact: Max Hughes
Email: max.hughes@hmrc.gov.uk
Telephone: 03000 559814
Recruitment Team:
unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Official Application
Search Civil Service Jobs for DevOps Engineer – HM Revenue and Customs, reference 478554, and review the complete official advert before applying.
Source: Civil Service Jobs / HM Revenue and Customs.
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