Housing Solutions Service Complex Lives Early Intervention and Advice Officer
Liverpool City Council is recruiting a Housing Solutions Service Complex Lives Early Intervention and Advice Officer to join its Housing Solutions Service.
The role focuses on early housing intervention, homelessness prevention and practical support for people with complex circumstances, with particular emphasis on people approaching release from prison who are homeless or at risk of homelessness.
Job Details
- Employer: Liverpool City Council
- Salary: £32,046 – £36,581 per year
- Contract: Permanent, full time
- Working hours: 35 hours per week
- Location: Cunard Building, Water Street, Liverpool
- Working arrangement: Agile / fully flexible
- Business unit: Neighbourhoods & Housing
- Job category: Neighbourhood Services
- Job reference: liverpoolcitycouncil/TP/45969/2264
- Posted: 24 September 2026
- Closing date: 8 October 2026
About the Role
The successful candidate will provide proactive housing advice and casework to people experiencing homelessness or at risk of homelessness.
A particular focus will be on supporting people approaching release from prison. You will work with individuals before their release and during their transition back into the community, helping to identify housing needs early and explore suitable housing and resettlement options.
The role involves working closely with prisons, Probation, resettlement services and other partner organisations.
Key Responsibilities
Your responsibilities will include:
- Providing early housing advice and practical, person-centred interventions.
- Supporting people approaching release from prison who are homeless or at risk of homelessness.
- Identifying housing needs at an early stage.
- Exploring homelessness prevention, housing and move-on options.
- Supporting access to appropriate short-term prison release pathways, including Community Accommodation Service Tier 3 (CAS3).
- Working with prisons, Probation, resettlement services and other partner agencies.
- Supporting people experiencing multiple disadvantage and complex circumstances.
- Helping reduce the risk of avoidable homelessness following release from custody.
- Contributing to wider Housing Solutions Service casework and homelessness prevention activity.
Salary and Benefits
Liverpool City Council offers a range of employee benefits, including:
- At least 27 days’ annual leave plus bank holidays, increasing to 32 days after five years’ service.
- Option to purchase additional annual leave.
- Agile working through a “Flexibility First” approach, where applicable.
- Local Government Pension Scheme and optional AVC Scheme.
- Training and professional development opportunities.
- Employee Assistance Programme and health and wellbeing support.
- Cycle to Work and Travel Pass schemes.
- Drive Time salary sacrifice car lease scheme.
- Enhanced family-friendly policies and leave.
- Discounted gym memberships.
- Employee Volunteering Scheme.
- Medicash.
Visa Sponsorship and Right to Work
Liverpool City Council states that all candidates must either already have the right to work in the UK before starting employment or meet the Home Office criteria for visa sponsorship.
Candidates who require sponsorship are advised to check the eligibility criteria for a Skilled Worker visa before applying.
Important: The vacancy does not guarantee sponsorship. Applicants requiring sponsorship should independently confirm that they meet the relevant Home Office requirements and that the position is eligible for sponsorship.
Application and Selection Process
The closing date is midnight on Thursday 8 October 2026. Liverpool City Council reserves the right to close the vacancy early.
- Shortlisting: Week commencing 12 October 2026
- Interview: Week commencing 19 October 2026
- Interview type: Face to face
Applications will be processed through Liverpool City Council’s Tribepad recruitment system. Applicants should complete their full profile, including their work and education history.
Recruitment communications, including interview invitations for shortlisted candidates, will be sent to the email address registered with Tribepad. Applicants should check their inbox and spam/junk folders regularly after the closing date.
Reasonable Adjustments
Candidates who require reasonable adjustments in line with the Equality Act 2010 can contact Liverpool City Council’s recruitment team. Adjustments may include an alternative application format or additional time to complete an application.
How to Apply
Applicants should apply through the official Liverpool City Council recruitment system.
Applicants are encouraged to submit their application early because the council may close the vacancy before the advertised closing date.