Business Support Executive – HM Land Registry
Salary: £33,227 per year
Croydon: £37,482 per year
Grade: Executive Officer
Contract: 2 permanent roles + 2 temporary roles (6 months, with possibility of permanency)
Working pattern: Full-time or part-time
Jobs available: 4
Closing date: 4 October 2026
Locations: Birkenhead, Croydon, Coventry, Durham, Weymouth, Gloucester, Hull, Leicester, Nottingham, Peterborough, Plymouth, Warton, Swansea and Telford
Working arrangement: At least 60% of working time expected in the office
About the Role
HM Land Registry is recruiting Business Support Executives to support its Workplace and Business Services team.
The role involves supporting key operational contracts and helping monitor the day-to-day performance of Facilities Management services and suppliers.
You may also become involved in contract management, statutory compliance, environmental sustainability, estate management and budgeting/financial management.
HM Land Registry will support successful candidates to complete the Government Commercial Function Contract Management Foundation Course if they have not already done so.
Key Responsibilities
The successful candidates may:
- Support operational contracts and supplier performance.
- Contribute to continuous improvement activities.
- Work with multidisciplinary teams and organisational stakeholders.
- Handle customers and influence effectively.
- Support budgeting and financial management.
- Contribute to estate management and statutory compliance.
- Support environmental sustainability activities.
- Coach, mentor and develop colleagues.
- Potentially undertake line-management responsibilities.
Essential Experience
Applicants should demonstrate:
- Experience working as part of a team and independently.
- Experience coaching, mentoring and developing others.
- Experience handling and influencing customers.
- Ability to prioritise varied workloads, including sensitive information, deadlines and unexpected demands.
- Experience working with multidisciplinary teams and stakeholders across an organisation.
- Good IT and PC skills, including Microsoft Office.
- Effective written and verbal communication skills.
Desirable Experience
Experience working in a commercial or contract-management environment is desirable.
For the Swansea location, Welsh language ability is desirable but will not be tested during the application or interview.
Visa Sponsorship — Important
HM Land Registry has explicitly stated that this role will NOT be sponsored under the Skilled Worker visa route.
The advert says sponsorship is only offered for roles within certain business-critical categories, and this position does not meet that category.
Applicants therefore need to already have the appropriate right to work in the UK.
Recruitment Process
The vacancy uses the Civil Service Success Profiles framework and assesses Behaviours, Strengths, Ability and Experience.
Applicants must first complete:
- The initial online application.
- The Civil Service Judgement Test.
- If successful in the test, the full application including CV and Personal Statement.
The Personal Statement can be up to 1,000 words and should address the specified essential experience, including workload prioritisation, stakeholder working, customer handling and communication.
The interview is expected to take place during the week commencing 19 October 2026.
Civil Service Behaviours
The advertised behaviours are:
- Working Together
- Managing a Quality Service
- Changing and Improving
- Developing Self and Others
Security and Eligibility
Successful applicants will be required to undergo basic or equivalent criminal-record checks and Baseline Personnel Security Standard checks.
The vacancy is broadly open to eligible UK nationals, Irish nationals, certain Commonwealth nationals with UK work rights, qualifying EU/EEA/Swiss nationals and others meeting the Civil Service nationality requirements.
Benefits
HM Land Registry offers a Civil Service Defined Benefit Pension Scheme, with an employer contribution stated as £9,625 on the advertised £33,227 salary.
The organisation also highlights annual leave, flexible working arrangements, learning and development and other employee benefits.
Closing Date
11:55pm, Sunday 4 October 2026
How to Apply
Applications must be submitted through the official Civil Service Jobs vacancy.
Reference: 482526
Employer: HM Land Registry
Sponsorship warning: This is not a Skilled Worker sponsorship opportunity. It is primarily relevant to applicants who already have the right to work in the UK.