Information Management Support Worker
Employer: Leicestershire County Council
Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £27,717 – £29,076 per annum, pro rata for part-time
Hours: 37 hours per week, Monday to Friday
Contract: Fixed-term until 31 March 2028
Closing date: 13 October 2026
Job reference: 8766
About the Role
Leicestershire County Council is looking for a proactive and organised Information Management Support Worker to support information management and technology processes across Children and Family Services.
The role includes coordinating Freedom of Information (FOI) requests in line with statutory requirements, maintaining accurate data and records, supporting data quality initiatives, and providing management information and technical support when required.
You will work with colleagues and partner organisations to help ensure services are delivered effectively to children and families.
Key Responsibilities
The successful candidate will be involved in:
- Coordinating and supporting Freedom of Information requests.
- Maintaining accurate data, records and information.
- Supporting data quality activities and initiatives.
- Producing management information and documents.
- Providing information management and technical support.
- Working with colleagues and partners across Children and Family Services.
- Managing workloads, prioritising tasks and meeting deadlines.
- Contributing to accessible and inclusive services for residents.
About You
Applicants should be able to demonstrate:
- NVQ Level 2 or equivalent.
- Good written and spoken English.
- Proficiency in Microsoft Office.
- Relevant experience in a data administration environment.
- Experience using spreadsheets, databases and web-based systems.
- Experience working within a local authority or children and family environment.
- Knowledge of the Freedom of Information Act and Data Protection legislation.
- Strong numerical and Microsoft package skills.
- Excellent organisational and customer care skills.
- Good interpersonal and communication skills.
- The ability to work independently and as part of a team.
- A highly organised, methodical and meticulous approach to handling data.
- The ability to prioritise workloads and work effectively to deadlines.
Applicants will also be expected to demonstrate an understanding of Leicestershire County Council’s values and its commitment to delivering accessible and inclusive services.
Flexible Working
The council is open to discussing flexible working arrangements, which may include:
- Part-time working
- Job sharing
- Term-time working
- Flexible start and finish times
- Hybrid working
These arrangements will depend on the requirements of the role and the service.
Sponsorship
Visa sponsorship is not stated in the vacancy advert. Applicants who require Skilled Worker sponsorship should confirm eligibility and sponsorship availability directly with Leicestershire County Council before applying.
How to Apply
Applicants should submit an application through the Leicestershire County Council careers site.
A supporting statement explaining how you meet the criteria listed in the “About You” section is required. The employer states that applications without the required supporting information will not be assessed.
The council also reserves the right to close the vacancy early if sufficient applications are received, so interested candidates are encouraged to apply as soon as possible.
Contact
For an informal discussion about the role:
Jalpa Vyas
Information Management Support Officer
Telephone: 0116 305 6346
Email: jalpa.vyas@leics.gov.uk
For technical issues with the application or to request an alternative application format, applicants can contact the Employee Service Centre on 0300 303 0222 (option 2).
About Leicestershire County Council
Leicestershire County Council works with communities and partners to deliver public services across Leicestershire. The council says its employees play an important role in delivering services that make a difference to residents.
The organisation also states that it is a Disability Confident Employer and will consider reasonable adjustments for applicants with a disability.
Closing Date
13 October 2026
The vacancy may close earlier if enough applications are received.
Original Vacancy
Job reference: 8766
Employer: Leicestershire County Council
Location: Glenfield, Leicestershire, LE3 8RA