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Business Administrator

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Business Administrator – HMP Holme House

Employer: HM Prison & Probation Service (HMPPS)
Location: HMP Holme House, Stockton-on-Tees, TS18 2QU
Salary: £29,107 – £30,648 per year
Grade: Administrative Officer – HMPPS Band 3
Contract: Permanent
Working hours: 37 hours per week
Working pattern: Full-time, part-time, flexible working and job share options
Number of vacancies: 3
Closing date: 30 October 2026 at 11:55 pm
Reference number: 485843
Job reference: 23214

Visa Sponsorship

Visa sponsorship: Not stated in the job advert.

The advert does not confirm whether Skilled Worker visa sponsorship is available. Applicants who require sponsorship should contact the recruitment team to confirm eligibility before applying.

About the Role

HM Prison & Probation Service is recruiting three Business Administrators to provide administrative and operational support at HMP Holme House in Stockton-on-Tees.

The role involves supporting managers and frontline teams with administrative processes, record keeping, communications, reporting and other business support duties. Depending on the area of assignment, the post may involve contact with prisoners.

Successful applicants will be placed into a suitable administrative role based on the establishment’s requirements. The position is rotational, meaning responsibilities may change over time.

Key Responsibilities

Duties may include:

  • Maintaining accurate records, databases, filing systems and information logs.
  • Managing team communications and directing enquiries to the appropriate departments.
  • Preparing reports, monitoring returns and performance information.
  • Processing financial requisitions and using relevant administrative systems.
  • Preparing paperwork and carrying out initial checks for managers.
  • Communicating with external agencies, stakeholders and other departments.
  • Organising meetings, preparing agendas, taking minutes and tracking action points.
  • Coordinating awareness sessions and supporting the delivery of services.
  • Collating information relating to service delivery indicators.
  • Completing other administrative tasks relevant to the assigned team.

Possible Areas of Assignment

Business Administrators may be assigned to different functions within HMP Holme House, including:

See also RASS Remote

  • Business Hub and Activity Hub
  • Employment and Resettlement
  • Healthcare and Social and Palliative Care
  • Offender Management
  • People Hub and Management Coordination
  • Psychology and Programmes
  • Prison Digital Services
  • Safer Custody and Security Intelligence
  • Chaplaincy and Equality
  • Substance Misuse and Drug Strategy
  • Establishment Television Systems
  • Mobilisation, Transition and Transformation administration

The specific duties will depend on the role assigned after appointment.

Essential Requirements

Applicants should be able to:

  • Communicate confidently and effectively in English.
  • Maintain accurate records and handle administrative information carefully.
  • Organise tasks, manage communications and meet agreed deadlines.
  • Work effectively with colleagues, managers and relevant stakeholders.
  • Demonstrate a commitment to delivering a reliable, high-quality service.

The advert states that specific training for the assigned specialism must be completed after taking up the post. Check the official vacancy details for any additional requirements.

Is Training Provided?

Yes. The advert states that successful candidates must complete specific training for their assigned specialism once they take up the post. The employer also lists access to learning and development among its benefits.

Behaviours Assessed

The recruitment process will assess candidates against Civil Service behaviours, including:

  • Changing and Improving
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

The advert also lists Communicating and Influencing among the behaviours associated with the role profile.

Salary and Benefits

The successful candidates will receive a salary of £29,107 to £30,648 per year, alongside a range of Civil Service benefits, including:

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  • Civil Service pension with an employer contribution of 28.97%.
  • Annual leave and public holidays.
  • Access to learning and development.
  • Flexible working options to support work-life balance.
  • Season Ticket Advance.
  • An inclusive working environment that promotes diversity and equal opportunities.

HMPPS estimates an employer pension contribution of £8,432 based on the advertised starting salary.

Contract and Working Arrangements

This is a permanent, non-operational administrative position with a standard working week of 37 hours. Full-time, part-time, flexible working and job-share arrangements are listed as available working patterns, subject to the employer’s requirements.

The position has no line management responsibilities.

See also Night Cleaner

Application and Selection Process

The vacancy uses the Civil Service Success Profiles recruitment framework, assessing behaviours, strengths and experience.

Successful candidates must undergo a standard criminal record check and the relevant baseline personnel security checks.

Applicants should ensure that all examples and statements in their applications are truthful and based on their own experience. The employer warns that applications may be withdrawn if plagiarism is identified.

Closing date: Friday, 30 October 2026, at 11:55 pm.

Recruitment enquiries:
Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone: 0345 241 5358

Source: Civil Service Jobs – HM Prison & Probation Service.

 

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