Support Service Officer

Study Support Service Officer – Leeds Teaching Hospitals NHS Trust

Salary: £32,073–£39,043 per year
Job Type: Permanent, Full-time
Location: Leeds, West Yorkshire, England
NHS Band: Band 5
Employer: Leeds Teaching Hospitals NHS Trust
Visa Sponsorship: Eligibility-dependent; sponsorship is not guaranteed. Applicants must meet the relevant Skilled Worker visa requirements and any applicable salary concessions.
Closing Date: 9 November 2026
Reference Number: 002381
Date Posted: 26 October 2026

About the Role

Leeds Teaching Hospitals NHS Trust is recruiting a Study Support Service Officer to support the delivery of research services across the Yorkshire Regional Research Delivery Network (RRDN).

The role involves coordinating research support activities, working with regional partners, maintaining study costing and attribution systems, and helping organisations meet their data requirements.

You will contribute to the effective delivery of funded health and social care research while supporting the development of research capacity and improving services across the region.

Key Responsibilities

• Support the delivery of Study Support Services in line with relevant Standard Operating Procedures (SOPs).
• Coordinate regional communities, events and collaborative activities with partner organisations.
• Manage, interpret and maintain complex operational data to support evidence-based decision-making.
• Use data visualisation dashboards and digital recruitment platforms to improve data quality and performance monitoring.
• Support study set-up, feasibility assessments and capacity evaluations.
• Act as a key contact for NIHR Network performance tracking and research portfolio oversight.
• Maintain systems for study costing and cost attribution.
• Support business development and promote research involving the life sciences industry.
• Organise training and national communities of practice.
• Identify opportunities for continuous service improvement and deliver a customer-focused service.
• Ensure compliance with Information Governance, Good Clinical Practice and relevant legislation.

About the Research Delivery Network

The National Institute for Health and Care Research (NIHR) Research Delivery Network supports the effective and efficient initiation and delivery of funded research across England’s health and care system.

Its work includes supporting clinical trials, other well-designed health and social care research studies, and public health studies involving NHS settings.

The regional networks also help develop research capacity, improve access to research in underserved communities and ensure that research studies are viable, properly funded and deliverable.

Leeds Teaching Hospitals NHS Trust hosts the Yorkshire Regional Research Delivery Network.

About Leeds Teaching Hospitals NHS Trust

Leeds Teaching Hospitals NHS Trust is committed to providing high-quality, safe and sustainable care to every patient.

Its values are reflected in The Leeds Way, which emphasises working together to support colleagues and deliver the best possible patient care.

The Trust’s core values are:

• Responsible
• Open and Honest
• One Team
• Kind

Its priorities include people, improvement and innovation, partnerships, and outcomes.

Qualifications and Experience

The full person specification and essential qualification requirements are available in the complete job description on the official recruitment website.

Applicants should review the full requirements before applying to confirm their suitability for the role.

Visa Sponsorship Information

The employer states that it cannot provide Skilled Worker visa sponsorship to applicants who do not meet the relevant eligibility criteria or applicable salary-threshold concessions.

Important: Do not assume that sponsorship will be available solely because the vacancy is advertised by an NHS trust. Applicants who require sponsorship should check their individual eligibility, the applicable immigration rules and the employer’s requirements before applying.

Contract and Working Pattern

• Contract: Permanent
• Working pattern: Full-time
• Pay scheme: Agenda for Change
• Band: 5

The advertised salary applies to full-time employment.

Application Process

To review the complete job description, person specification and application requirements, visit the official NHS Jobs advert.

Closing date: 9 November 2026

Please note that the Trust reserves the right to close the vacancy early if it receives a high number of suitable applications.

Contact for Enquiries

Contact: Lauren Tindall
Position: Study Support Service Manager
Email: lauren.tindall@nihr.ac.uk

For questions about the vacancy, contact the recruiting manager using the email address above.