Administration Coordinator

Administration Coordinator – NHS Jobs

Employer: University College London Hospitals NHS Foundation Trust (UCLH)
Salary: £34,186 – £37,389 per annum (inclusive of HCAS)
Band: NHS Band 4
Location: 235 Euston Road, London, NW1 2BU
Contract: Permanent
Working Pattern: Full-time
Visa Sponsorship: Yes – applications from candidates requiring Skilled Worker visa sponsorship are welcome and will be considered.
Date Posted: 30 October 2026
Closing Date: 15 November 2026
Reference: 309-UCLH-8387539-A

Job Overview

University College London Hospitals NHS Foundation Trust (UCLH) is recruiting an Administration Coordinator to join the Hospital for Tropical Diseases administration team within its Infection Division.

This is a permanent, full-time NHS Band 4 opportunity for an organised and customer-focused individual with administrative experience and excellent communication skills.

You will provide administrative support to the clinical team, assist with outpatient clinic reception duties, arrange patient appointments and handle a range of complex administrative responsibilities.

The successful candidate will play an important role in ensuring patients receive a friendly, helpful and professional service.

Visa sponsorship is available: UCLH welcomes applications from job seekers who require current Skilled Worker sponsorship to work in the UK.

Key Responsibilities

Your responsibilities will include:

• Providing administrative support to the Infection Division and its clinical teams.
• Working at the outpatient clinic reception and acting as the first point of contact for patients, visitors and healthcare professionals.
• Booking and managing different types of patient appointments.
• Carrying out complex administrative duties and following established departmental procedures.
• Supporting doctors and nurses with the administrative processes required for clinical services.
• Explaining and guiding colleagues through complex administrative pathways.
• Maintaining a high standard of patient service by being friendly, approachable and helpful.
• Working collaboratively with other members of the administration team.
• Providing assistance and cover for colleagues across the Division when required.
• Identifying opportunities to improve administrative processes and service delivery.

About the Hospital for Tropical Diseases

The Hospital for Tropical Diseases is part of UCLH’s Infection Division, which provides a range of specialist services.

These include:

• Outpatient clinics.
• Emergency walk-in services.
• Antibiotic infusion services.
• COVID medicines infusion clinics.
• Pre-travel clinics.

The department offers a friendly, welcoming and supportive working environment where staff are encouraged to share feedback, contribute ideas and improve services.

About University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust is one of the UK’s leading specialist NHS trusts, providing acute and specialist healthcare services to patients from London, across the UK and internationally.

UCLH operates across eight sites and specialises in areas including women’s health, cancer, infectious diseases, neurological conditions, gastrointestinal conditions and oral disease.

The Trust is committed to delivering excellent patient care, education and world-class research. It also promotes staff wellbeing, flexible working and sustainable healthcare.

In the most recent NHS Staff Survey referenced in the advert, UCLH had the highest percentage of staff recommending it as a place to work among general acute and acute/community NHS trusts in England for the third consecutive year.

Essential Qualifications and Knowledge

Applicants must have:

• GCSE-level education or equivalent, with Grade C or above in English and Mathematics.
• Knowledge of administrative procedures gained through training and previous experience in an administrative environment.
• An understanding of confidentiality requirements.
• Knowledge of the Data Protection Act.

Desirable qualification:

• NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or an equivalent qualification.

Essential Experience and Skills

Candidates should demonstrate:

• Experience working in a non-routine environment.
• Problem-solving skills and the ability to resolve issues as they arise.
• Experience in a customer-facing role.
• The ability to handle enquiries and use initiative to deliver excellent customer service.
• Strong communication and organisational skills.
• The ability to work effectively with colleagues and support a busy administrative team.

Desirable experience:

• Previous NHS experience or experience working in a healthcare environment.

Previous NHS experience is desirable rather than essential.

Visa Sponsorship Information

Skilled Worker visa sponsorship is welcome for this position.

The employer explicitly confirms that applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Candidates applying from outside the UK should also review the applicable UK immigration requirements.

Additional Information

• This position is subject to a Disclosure and Barring Service (DBS) check.
• Applicants requiring Skilled Worker sponsorship are welcome to apply.
• The Trust supports flexible working arrangements.
• The vacancy may close earlier than the advertised closing date if a high number of applications is received. Candidates are therefore advised to apply as soon as possible.

Informal Enquiries

For further information or an informal discussion about the position, contact:

Contact: Boogie Thompson
Position: Administration Team Leader
Email: boogie.thompson1@nhs.net

How to Apply

Interested and suitably qualified candidates should submit their applications through the official NHS Jobs recruitment portal.

Review the full job description and person specification before applying to ensure you meet the essential requirements.

Closing Date: 15 November 2026

Employer: University College London Hospitals NHS Foundation Trust