Spring Education Group is seeking a highly skilled and experienced IT Operations Administrator to join their team remotely. As an IT Operations Administrator, you’ll play a critical role in managing and maintaining the organization’s network infrastructure, systems configuration, and enterprise applications.
Location
- Remote (USA Based Applicants only)
Job Type
- Full-time
Role of the Job
The IT Operations Administrator is responsible for providing essential support for Spring Education Group’s national network, managing both routine operations and strategic IT initiatives.
Main Responsibilities
- Manage the IT ticketing system, ensuring timely response and resolution of technical issues across all locations.
- Maintain, monitor, and support Spring Education Group’s network infrastructure, including routers, switches, firewalls, and wireless access points.
- Administer core platforms, including Google Workspace, Microsoft 365, and Active Directory.
- Implement and manage identity and access protocols using Okta.
- Lead and participate in system upgrades, patch management, and disaster recovery planning.
Qualification Needed
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Advanced administration experience with Google Workspace and Microsoft 365, proven expertise with Active Directory, Okta administration and integration experience, proficiency with GCDS, Proofpoint, and ServiceNow.
- Excellent written and verbal communication skills, strong troubleshooting and problem-solving abilities, demonstrated ability to manage multiple tasks and prioritize effectively.
FAQs
What benefits does Spring Education Group offer?
Full medical, dental, and vision coverage, 401(k) with company match, flexible spending accounts (FSA), tuition remission for employees’ children, and continued education tuition savings through university partners.
Is previous experience in IT required?
Yes, 3+ years of experience in a systems/network administration role is required.
What kind of training can I expect?
On-the-job training and support to ensure that you have the skills and knowledge needed to perform your role effectively.
How does Spring Education Group approach employee well-being?
Prioritizes employee well-being by offering a supportive work environment and opportunities for growth and development.
What is the company culture like?
Values collaboration, customer-first mindset, and continuous improvement, with a focus on delivering exceptional results and making a meaningful difference in the lives of students.
Can I work from home?
Yes, this role is remote, and you can work from the comfort of your own hom
What happens if I am shortlisted?
If shortlisted, you will be contacted to discuss the next steps in the recruitment process.
What kind of support will I receive?
Training and support to ensure that you have the skills and knowledge needed to perform your role effectively.
Is there room for career growth and development?
Opportunities for career growth and development, with a focus on promoting from within.
What is the company mission?
To provide exceptional education and care to students, with a focus on delivering exceptional results and making a meaningful difference in the lives of students.
How does Spring Education Group prioritize diversity and inclusion?
Values diversity and inclusion, with a focus on creating a welcoming and inclusive work environment.
What kind of projects will I be working on?Managing and maintaining network infrastructure, systems configuration, and enterprise applications.
Salary package
$90,000 to $115,000 annually.
Required documents
- Resume
- CV
How to Apply
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About Company:Spring Education Group
History
Spring Education Group has a long history of providing exceptional education to students across the US and internationally. With over 215 schools, the company has established itself as a leading provider of private education.
Mission
The mission of Spring Education Group is to provide exceptional education and care to students, with a focus on delivering exceptional results and making a meaningful difference in the lives of students. The company values collaboration, customer-first mindset, and continuous improvement, with a focus on creating a welcoming and inclusive work environment.
Values
Spring Education Group values diversity and inclusion, with a focus on creating a welcoming and inclusive work environment. The company prioritizes employee well-being by offering a supportive work environment and opportunities for growth and development.
Services
Spring Education Group offers a range of carefully crafted teaching approaches to fit students’ unique needs. The company’s services include private education, with a focus on delivering exceptional results and making a meaningful difference in the lives of students.
Culture
The company culture at Spring Education Group is supportive and collaborative, with a focus on delivering exceptional results and making a meaningful difference in the lives of students. The company prioritizes work-life balance and offers opportunities for professional development and growth.