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Senior Business Analyst

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Senior Business Analyst – Driver and Vehicle Standards Agency (DVSA)

Salary: £45,900 per year
London Weighting: Additional £4,000 for candidates based in Yeading/Uxbridge
Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green) or Uxbridge
Contract: Permanent
Grade: Senior Executive Officer (SEO)
Working Hours: 37 hours per week (full-time); part-time applicants must be able to work at least 30 hours per week
Working Pattern: Full-time, part-time, job share and flexible working
Vacancies: 1
Closing Date: Wednesday, 4 November 2026, at 11:55 pm
Reference: 484598

Visa Sponsorship – Important Information

Visa sponsorship is not available for this vacancy.

The Driver and Vehicle Standards Agency (DVSA) confirms that it does not hold a UK Visas and Immigration (UKVI) Skilled Worker sponsor licence and cannot sponsor applicants for Skilled Worker visas.

Applicants must already have the appropriate right to work in the UK. This role is therefore not suitable for candidates who require Skilled Worker visa sponsorship from the employer.

About the Role

The Driver and Vehicle Standards Agency is recruiting a Senior Business Analyst to join its Digital Services and Technology Directorate.

You will provide business analysis expertise across digital projects, products and services, ensuring that solutions meet user needs and support the agency’s strategic objectives.

See also Social Worker

Working within agile and Scrum delivery teams, you will collaborate with Product Owners, software developers, testers and other stakeholders to define requirements, improve services and deliver effective digital solutions.

The role also involves maintaining prioritised product backlogs, managing risks and issues, supporting delivery decisions, and helping develop the skills of other business analysts.

Key Responsibilities

  • Define and validate business, stakeholder, functional, non-functional and transition requirements.
  • Work with Product Owners and technical teams to develop user stories and acceptance criteria.
  • Support agile delivery teams using methodologies such as Scrum and Kanban.
  • Investigate business needs and identify effective processes and digital solutions.
  • Identify user needs and recommend approaches that improve services and user experience.
  • Maintain and prioritise product backlogs, coordinating changes, risks and issues.
  • Analyse complex problems, assess options and evaluate operational impacts.
  • Engage and communicate effectively with stakeholders at different levels.
  • Coach and mentor other business analysts and contribute to professional development.
  • Potentially undertake line management responsibilities.

Essential Experience and Qualifications

Applicants should demonstrate experience in the following areas:

  • Working collaboratively with Product Owners and technical colleagues in agile teams.
  • Delivering digital projects and products using agile methodologies.
  • Developing business requirements, user stories and acceptance criteria.
  • Investigating business requirements and defining effective business processes.
  • Identifying user needs and managing competing priorities.
  • Using analysis and modelling techniques to assess problems and potential solutions.
  • Engaging and coordinating with multiple stakeholders throughout projects.
  • Coaching, developing and mentoring business analysts.

Professional qualification: Candidates should hold, or be prepared to work towards, the British Computer Society International Diploma in Business Analysis or an equivalent qualification, such as the IIBA CCBA or CBAP certification.

Working Arrangements

The position supports hybrid working, subject to business requirements.

Employees are currently expected to spend at least 60% of their working time each month at their designated workplace or another office when required.

Regular travel to other offices is expected and may involve overnight stays.

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For candidates selecting Uxbridge, the contractual base will be Yeading. Successful applicants will initially work from Uxbridge while work is carried out at the Yeading site. Employees will be required to move to Yeading when the site reopens in 2028.

Applicants considering part-time, job-share or flexible arrangements should contact the vacancy holder to confirm compatibility with the role’s requirements.

Salary and Benefits

The successful candidate will receive:

  • Annual salary of £45,900.
  • An additional £4,000 London Weighting allowance for eligible candidates based in Yeading/Uxbridge.
  • Civil Service pension with an employer contribution of 28.97%.
  • 25 days of annual leave, increasing by one day for each year of service up to 30 days.
  • Eight bank holidays plus an additional privilege day for the King’s birthday.
  • Flexible working options.
  • Access to a staff discount portal.
  • Career development opportunities and potential funding for relevant professional qualifications.
  • A 24-hour Employee Assistance Programme offering confidential support.

Recruitment and Selection Process

The recruitment process consists of three stages.

Stage 1: CV sift

Applicants must submit a CV to Inspire People, providing evidence of:

  • Business analysis experience in agile, multidisciplinary teams delivering user-centred service improvements.
  • Leading business analysis activities across projects and working with multiple stakeholders.
  • Coaching, developing and mentoring individuals in business analysis.

The sift is scheduled for the week commencing 9 November 2026.

Stage 2: Pre-recorded video screening

Shortlisted applicants will complete a short recorded video screening interview. Written answers may be provided as an alternative.

Inspire People will assess candidates against the essential criteria before DVSA hiring managers review the longlisted applications.

Stage 3: Interview and presentation

See also Night Cleaner

Candidates will be assessed against the following behaviours:

  • Making Effective Decisions.
  • Working Together.

Technical skills assessed will include:

  • Defining and managing business needs, user needs and requirements.
  • Adapting to delivery methodologies.
  • Stakeholder relationship management.
  • Context, problem and option analysis.

Candidates must also prepare and deliver a presentation on defining and managing business and user needs and requirements.

Interviews are scheduled for the week commencing 16 November 2026 and will take place online via Microsoft Teams.

Additional Information

Successful candidates must undergo a basic criminal record check and Baseline Personnel Security Standard checks.

The recruitment process also includes a social media check of publicly available online activity for external applicants and eligible applicants from accredited non-departmental public bodies.

A 12-month reserve list will be maintained, which may be used to fill further opportunities.

The vacancy is broadly open to applicants who meet the stated Civil Service nationality and right-to-work requirements.

How to Apply

Applications must be submitted through the official Civil Service Jobs vacancy page before 11:55 pm on Wednesday, 4 November 2026.

Search for reference 484598 – Senior Business Analyst, Driver and Vehicle Standards Agency.

For recruitment enquiries, contact the DVSA Digital Recruitment Team at Digitalrecruitment@dvsa.gov.uk.

Source: Driver and Vehicle Standards Agency (DVSA), Civil Service Jobs. Vacancy reference: 484598.

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