Technical Support

Technical Support Officer – Harlow District Council

Location: Harlow, Essex
Salary: £116.96 PAYE / £150.00 Umbrella per day
Contract: Temporary, 12 months
Hours: Full-time, 37.5 hours per week
Req ID: 24103
Closing date: 12 October 2026
Department: Housing Property Service / Asset Management

About the role

Essex County Council is supporting Harlow Council to recruit a Technical Support Officer on a temporary 12-month contract within its Housing Property Service.

The role supports Harlow Council’s ongoing investment in improving homes for tenants and leaseholders. You will work as part of a relatively small team based at Mead Park.

Important: The successful candidate will be required to work on site four days per week.

Harlow Council manages nearly 9,000 homes and 2,500 leasehold properties, with the Housing Property Service responsible for supporting the council’s asset management and investment activities.

Key responsibilities

As a Technical Support Officer, your duties will include:

• Supporting Asset Management and providing assistance to tenants, internal colleagues and external contacts.
• Helping to coordinate stock condition surveys and Energy Performance Surveys.
• Responding to enquiries and providing written or verbal responses where required.
• Carrying out general administration, including minute taking, report preparation, supporting housing analysts and maintaining detailed records.
• Supporting user training and facilitating access to relevant databases.
• Dealing with tenants and leaseholders on a day-to-day basis.
• Supporting the department with its Asset Management responsibilities.

Skills and experience

Applicants should have:

• A background in housing administration.
• Experience providing technical support to Housing Asset Management and compliance teams.
• An understanding of the relationship between capital and revenue budgets within a repairs and capital investment environment.
• Knowledge of Health and Safety requirements relating to technical issues within housing repairs.
• Good levels of numeracy and literacy.

Working arrangements

This is a full-time temporary position for 12 months, working 37.5 hours per week.

The successful candidate must be prepared to work on site in Harlow four days each week.

Salary and contract

The role offers:

• £116.96 per day PAYE, or
• £150.00 per day Umbrella

The position is offered on a 12-month temporary contract.

Visa sponsorship

The advert does not state that Skilled Worker visa sponsorship is available for this position. Applicants requiring sponsorship should confirm their eligibility directly with the employer before applying.

Application and selection process

Interested candidates should apply through the Working for Essex recruitment website.

For queries about the position, applicants can contact Ashleigh.Drake@essex.gov.uk.

Closing date: 12 October 2026

Source: Working for Essex / Essex County Council
Reference: 24103