Location

• United States (Remote): Work from home anywhere in the U.S., except for certain states and metro areas not currently hiring.

Job Type

• Full-time

Category

• Customer Service

Starting Pay Rate

• $16.32 per hour

Hours of Operation

• 24/7

About the Role

Conduent is seeking a Remote Call Center Representative to join their team. This role offers the opportunity to provide exceptional customer service while working from home. Representatives will handle inquiries related to health savings accounts (HSAs) and other benefits, requiring strong communication, problem-solving, and system navigation skills.

Key Responsibilities

• Provide customer service and support via phone and other channels.
• Resolve customer issues and inquiries promptly and professionally.
• Navigate multiple systems and databases to manage customer information.
• Communicate effectively with customers, colleagues, and management to resolve issues and improve processes.

Qualifications

• Minimum of 6 months customer service experience.
• High school diploma, GED, or college degree.
• Ability to pass a computer typing test.
• Successful completion of a background check.
• Company-provided equipment (internet requirements: 25 Mbps download / 10 Mbps upload, quiet workspace required).

Benefits

• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Retirement savings plan.
• Paid Time Off (PTO) and paid holidays.
• Training and development opportunities.
• Career growth and advancement potential.

Required Documents

• Resume/CV outlining relevant experience and qualifications.
• Application form with required information, including contact details.

APPLY HERE

About Conduent

Conduent is a leading provider of mission-critical services and solutions, delivering exceptional outcomes for clients and millions of people worldwide. The company values individuality, innovation, and excellence, while creating a supportive work environment.

Mission

Deliver high-quality services and solutions tailored to clients and customers.

Values

Excellence, innovation, customer satisfaction, and individuality.

Products & Services

Business process outsourcing, analytics, and digital platforms. Conduent serves Fortune 100 companies and over 500 governments.

Culture

A supportive workplace that values individuality, professional growth, and new ways of thinking.