Job Details

• Location: Remote, US

• Job Type: Full-time

• Salary: $88,200 – $189,000 USD per Annum

Responsibilities

• Partner with public sector customers to turn desired business outcomes into objectives
• Guide customers through adoption using GitLab best practices
• Act as liaison for questions, issues, and escalations
• Own a customer book, driving adoption, retention, and satisfaction
• Stay up to date on GitLab platform and releases

Requirements

• Education: Not specified
• Experience: Customer Success or similar role with proven adoption and retention results
• Skills: Git & branching strategies, SDLC, CI/CD, DevSecOps, communication, project management, problem-solving
• Must be a United States Person (U.S. Citizen, lawful permanent resident, refugee, or asylee)

Benefits

• Remote Work / Flexible Hours
• Salary / Bonus eligibility + Equity Compensation
• Health / Dental / Vision / Retirement benefits
• Growth and development fund, parental leave, home office support

Documents

• Resume
• Cover Letter
• References

APPLY HERE

About Company

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by 100,000+ organizations, driving innovation and collaboration in software development.