Road & Traffic

Road & Traffic CCTV Enforcement Officer – Hackney Council

Hackney Council is recruiting a Road & Traffic CCTV Enforcement Officer to join its Public Realm service in London.

This is a permanent, full-time position offering a salary of £31,980 to £33,384 per year. The role involves enforcing moving traffic, bus lane and parking contraventions using CCTV and ANPR technology.

Previous parking enforcement experience is not mandatory, as full training will be provided.

Job Details

Working Pattern

This position requires regular shift work between 6:00am and midnight, seven days a week, including public holidays.

The role operates on a five-day working week, with 7.2 working hours per day and a one-hour lunch break. The four-week working pattern provides the opportunity for four consecutive days off every four weeks.

Working patterns and rotas are subject to regular review and change.

About Hackney Council

Hackney is one of Britain’s fastest-changing boroughs. Hackney Parking Services focuses on best practice and performance in the parking enforcement sector.

The Council has implemented initiatives including School Streets and Ultra Low Emission Zones, which are enforced through its parking enforcement operations.

The Council has recently brought its parking enforcement operations in-house after more than two decades of outsourcing, creating new opportunities within the newly insourced service.

Key Responsibilities

As a Road & Traffic CCTV Enforcement Officer, you will undertake statutory duties associated with Civil Enforcement Officers under the Traffic Management Act 2004.

Responsibilities include:

• Enforcing moving traffic contraventions using CCTV.
• Enforcing bus lane contraventions.
• Enforcing parking contraventions through CCTV.
• Working from back-office CCTV control rooms.
• Processing manual CCTV enforcement activity.
• Processing unattended ANPR CCTV activity.
• Processing CCTV scheme permits.
• Maintaining CCTV scheme performance logs.
• Undertaking relevant administrative functions.
• Working with residents and partner services.
• Managing a varied caseload.
• Resolving problems and addressing support needs.
• Communicating effectively with residents and stakeholders.
• Collaborating with colleagues and partner organisations.

Skills and Experience

The successful applicant should have:

• Excellent communication skills.
• Strong organisational abilities.
• Good problem-solving skills.
• The ability to manage a varied caseload.
• The ability to deal effectively with conflict.
• Strong networking and collaboration skills.
• A positive “can do” attitude.
• The ability to work effectively in an agile environment.
• The ability to work from a CCTV control room.
• The ability to process CCTV and ANPR information accurately.
• The ability to work effectively as part of a team.

Parking Enforcement Experience Not Required

Previous parking enforcement experience is not mandatory.

Hackney Council will provide full training on the job, making this an opportunity for candidates with relevant transferable skills to enter the field.

Experience in customer service, administration, operations, compliance, enforcement, public-facing services or local government may be useful.

CCTV, ANPR and Office-Based Working

The role involves regular attendance at back-office CCTV control rooms and includes manual and unattended Automatic Number Plate Recognition (ANPR) CCTV processing.

There is limited capacity for remote working, so applicants should be prepared to attend the office regularly.

DBS and Security Vetting

Successful applicants will be required to successfully pass the required DBS security vetting checks before being considered for the post.

Application Process

Hackney Council operates a fair and open anonymous selection process.

The Council does not accept supporting statements or CVs for this vacancy.

Applicants will need to:

1. Create an account on the Hackney Council recruitment website.
2. Complete the online application.
3. Answer competency-based questions.
4. Provide examples demonstrating relevant skills, knowledge and experience.
5. Submit the application before the deadline.

The competency questions allow candidates to demonstrate their suitability based on the requirements outlined in the job description.

Important: Complete Your Application in Your Own Voice

Hackney Council recognises the use of AI tools in the workplace but encourages applicants to demonstrate their own knowledge, experience and personal voice.

Applicants should ensure that their responses are accurate, authentic and based on their own experience.

Closing Date

1 September 2026 at 22:59

Applications must be submitted before the deadline.

Interview and Assessment

Week commencing 21 September 2026

Candidates who progress through the recruitment process should be available for the interview and assessment stage during this period.

Hackney Council’s PROUD Values

Hackney Council seeks employees who demonstrate its PROUD values:

Purpose and Respect – Fostering belonging through active inclusion, kindness and open dialogue.

Ownership – Promoting proactive collaboration and accountability.

Unity and Diversity – Working together across the Council, breaking down barriers and promoting inclusion and anti-racist behaviour.

Candidates should consider these values when preparing their competency-based answers.

Equality, Diversity and Inclusion

Hackney Council is committed to eliminating discrimination and disadvantage.

The Council welcomes applications from people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or social class.

The Council also welcomes people interested in flexible working and particularly encourages applications from disabled people.

Support for Hackney Residents

Hackney residents who need assistance with the application process can contact Hackney Works, the Council’s dedicated employment support service.

Hackney Works provides guidance to residents who are considering applying for jobs.

Who Should Apply?

This opportunity may suit candidates with experience or transferable skills in:

• CCTV operations
• ANPR processing
• Parking enforcement
• Traffic enforcement
• Customer service
• Public-facing roles
• Administration
• Local government
• Compliance
• Operations
• Case management
• Conflict resolution
• Community services
• Enforcement

Previous parking enforcement experience is not mandatory because full training will be provided.

Key Reasons to Consider This Vacancy

• Permanent position with Hackney Council.
• Salary up to £33,384 per year.
• Full-time 36-hour working week.
• Full training provided.
• Previous parking enforcement experience not mandatory.
• Opportunity to work with CCTV and ANPR technology.
• Public-sector employment.
• Opportunity to develop enforcement and operational experience.
• Opportunity to join Hackney’s newly insourced parking enforcement service.

How to Apply

Interested candidates should apply directly through the official Hackney Council recruitment portal.

Official Job Listing:

Road & Traffic CCTV Enforcement Officer

Job Description / Person Specification:

Road & Traffic CCTV Enforcement Officer

Applicants should carefully review the official vacancy and complete the required competency-based questions before submitting their application.

Vacancy Summary

Job Title: Road & Traffic CCTV Enforcement Officer
Employer: Hackney Council
Location: Hackney, London
Salary: £31,980 – £33,384 per year
Contract: Permanent
Hours: 36 hours per week
DBS: Required
Experience: Parking enforcement experience not mandatory
Training: Full training provided
Closing Date: 1 September 2026 at 22:59
Interview/Assessment: Week commencing 21 September 2026

Apply before the deadline if you meet the requirements and are interested in a career in traffic, CCTV and enforcement services with Hackney Council.