IT Support Analyst – £30,000–£32,000 Per Year | Full-Time Permanent Job in Bristol
IT Support Analyst Job Opportunity
A new IT Support Analyst opportunity is available with Get Staffed Online Recruitment Limited, offering a salary of £30,000 to £32,000 per year.
This is a full-time, permanent, on-site position based in Central Bristol (BS1), with an ASAP start date.
Job Overview
- Job Title: IT Support Analyst
- Company: Get Staffed Online Recruitment Limited
- Salary: £30,000 – £32,000 per annum
- Location: Central Bristol, BS1
- Working Pattern: On-site
- Job Type: Permanent
- Hours: Full-time
- Start Date: ASAP
- Experience: Approximately 1–3 years in IT support/helpdesk/junior systems administration
- Posting Date: 21 August 2026
- Closing Date: 20 September 2026
About the Organisation
The organisation supports families through bereavement by providing expert guidance and compassionate assistance, helping people navigate what can be a complex and difficult process.
The IT Support Analyst will play an important role in supporting the organisation’s technology infrastructure and ensuring colleagues receive effective and reliable IT support.
Key Responsibilities
IT Support
- Provide day-to-day IT support for hardware and software issues.
- Triage and resolve support tickets.
- Escalate complex issues to the managed service provider when required.
- Monitor tickets through to resolution.
System Administration
- Support user account administration.
- Manage permissions and access.
- Assist with device management.
- Support patching activities.
- Provide basic server and cloud administration support.
- Work with systems such as Active Directory and Microsoft 365.
IT Projects
- Assist with new system implementations.
- Support technology rollouts.
- Assist with system migrations.
- Support device and software deployments.
- Contribute to IT improvement projects.
Documentation
- Maintain accurate IT documentation.
- Document processes and configurations.
- Maintain support procedures and technical records.
Cyber Security
- Support day-to-day cyber security hygiene activities.
- Develop knowledge of cyber security practices.
- Assist with maintaining secure IT systems and devices.
Requirements and Experience
Formal qualifications are desirable but not essential.
Candidates should ideally have some of the following:
- 1–3 years’ experience in IT support, helpdesk or junior systems administration.
- Working knowledge of Windows environments.
- Experience with common business software.
- Exposure to system administration.
- Knowledge of Active Directory.
- Exposure to Microsoft 365 administration.
- Experience with device management.
- Experience working with third-party suppliers or managed service providers.
- Some understanding of cyber security concepts.
Key Skills
- Clear and confident communication.
- Ability to explain technical issues to non-technical colleagues.
- Troubleshooting and problem-solving.
- Organisation and reliability.
- Proactive approach to work.
- Willingness to learn.
- Ability to take ownership of tasks.
- Interest in developing a long-term IT career.
Career Development
The employer highlights opportunities for progression into:
- Systems administration
- IT infrastructure
- IT delivery
- Technical project work
This could suit an IT support professional looking to develop broader technical and systems administration experience.
Salary and Benefits
Salary: £30,000 – £32,000 per annum
Benefits include:
- 25 days’ annual leave plus bank holidays.
- Annual leave increasing to 30 days with service.
- Health Cash Plan.
- Dental and optical cashback.
- Employee discounts.
- Salary sacrifice benefits.
- Technology vouchers.
- Holiday-buy scheme.
- Company pension with matching contributions of up to 5%.
- Income protection insurance.
- Life assurance.
- Enhanced family leave following completion of probation.
- Cycle-to-work scheme.
- Employee Assistance Programme.
Working Environment
The position is advertised as on-site in Central Bristol. The job description also refers to hybrid and flexible working options, so applicants should confirm the exact working arrangements with the employer during recruitment.
Hiring Process
1. Application Review
Applications are reviewed on a rolling basis and shortlisted candidates will be contacted.
2. Initial Conversation
A 30-minute conversation with the Head of IT, including some competency-based questions.
3. Interview
A competency-based interview with the Business Change and IT Director, lasting up to 60 minutes.
4. Feedback
Candidates are typically contacted with feedback within approximately one week following the interview.
Who Should Apply?
This opportunity may suit candidates with experience in:
- IT support
- Helpdesk support
- Desktop support
- Junior systems administration
- Microsoft 365
- Active Directory
- Windows administration
- Device management
- IT troubleshooting
- Cloud administration
- IT service management
Equality, Diversity and Inclusion
The organisation states that it is committed to creating an inclusive workplace where everyone is treated with respect and has the opportunity to thrive.
Hiring decisions are based on merit, skills and experience.
Application Information
Closing Date: 20 September 2026
Start Date: ASAP
Location: Central Bristol, BS1
Salary: £30,000–£32,000 per year
Job Type: Permanent, full-time
How to Apply
Interested candidates should apply through the official job listing.
Final Note
If you have 1–3 years of IT support or junior systems administration experience, this role could provide an opportunity to develop your skills across Microsoft 365, Active Directory, device management, cloud administration, cyber security and IT infrastructure.
Always review the official vacancy before applying and confirm the latest requirements and working arrangements.
IT Support Analyst | £30,000–£32,000 | Bristol | Full-time | Permanent