Location / Type / Salary
- Remote
- Full-time
- $22/hour
Role of the Job
Handle patient scheduling and rescheduling, ensuring timely, empathetic communication and smooth coordination with clinical operations.
See also Marketing Manager
Responsibilities
- Support live patient scheduling and rescheduling
- Communicate with patients via SMS, email, and phone
- Apply scheduling logic, manage appointments in Athena
- Handle Zendesk tickets and internal scheduling requests
- Assist with administrative tasks and special projects
Requirements
- 3–5 years in healthcare operations/patient services
- 2+ years working with AthenaHealth and Zendesk
- Strong written/verbal communication, attention to detail
- Proficiency with Google Workspace
- Ability to manage multiple communication channels
Benefits
- $22/hour, non-exempt
- 40-hour work week
- Fully remote
- Medical, dental, vision, 401k
Documents
- Resume
APPLY HERE
About Company
Midi Health is a telehealth platform supporting women’s health, offering accessible, virtual care and patient-first service.
See also Operations Analyst