Processing Operations Analyst – £30,129–£35,140 | Birmingham | Full-Time
Processing Operations Analyst Job – Homes England
Homes England is recruiting for a Processing Operations Analyst in Birmingham, offering a salary of £30,129 to £35,140 per year.
This is a full-time, fixed-term opportunity involving post-sales processes, contract management, third-party suppliers, performance reporting, customer service and legal compliance.
Important: Applicants must have the Right to Work in the UK. Homes England does not offer visa sponsorship for this position.
Job Overview
| Job Detail | Information |
|---|---|
| Job Title | Processing Operations Analyst |
| Employer | Homes England |
| Location | Birmingham |
| Address | 3 Arena Central, Bridge Street, Birmingham, B1 2AX |
| Salary | £30,129 – £35,140 per year |
| Working Pattern | Full Time |
| Hours | 35 hours per week |
| Contract Type | Fixed Term |
| Closing Date | 5 September 2026, 11:55 PM |
| Interviews | Week commencing 28 September 2026 |
| Visa Sponsorship | Not available |
| Right to Work | UK Right to Work required |
UK-Based Applicants Only
This vacancy requires applicants to have the Right to Work in the UK.
Homes England has explicitly stated that it does not offer visa sponsorship for this role. Candidates shortlisted for interview will be required to provide proof of their Right to Work in the UK.
About the Role
The Processing Operations Analyst will work as part of the Processing Operations team and play a key role in the delivery of home ownership products.
The successful candidate will help ensure the smooth and compliant administration of post-sales processes while maintaining high standards of customer service and legal compliance.
You will work closely with key stakeholders, including the legal team and third-party service providers, to ensure post-sales processes are administered effectively and compliantly.
The role also provides opportunities to contribute to projects and process improvements designed to increase efficiency and improve customer outcomes.
Key Responsibilities
- Support the administration of post-sales processes.
- Ensure processes are delivered effectively and compliantly.
- Maintain high standards of customer service.
- Support legal and financial administration processes.
- Work with third-party service providers.
- Contribute to contract management.
- Prepare reports and performance information.
- Present performance data to support decision-making.
- Identify operational inefficiencies.
- Recommend improvements to existing processes.
- Develop innovative solutions to operational challenges.
- Work collaboratively with internal teams and stakeholders.
- Engage with legal and commercial stakeholders.
- Help deliver fair outcomes for customers.
- Contribute to operational projects and wider organisational objectives.
About You
The successful candidate should be comfortable supporting the administration of legal or financial processes and have a good understanding of contract management and working with third-party service providers.
You should have experience or knowledge in areas such as:
- Contract management.
- Legal or financial administration.
- Third-party supplier management.
- Performance reporting.
- Data analysis and presentation.
- Stakeholder management.
- Process improvement.
- Commercial and operational considerations.
You should also be resilient, collaborative and confident when dealing with stakeholders.
The successful applicant will be able to:
- Negotiate and persuade effectively.
- Resolve day-to-day queries wherever possible.
- Approach problems creatively.
- Identify opportunities for improvement.
- Work effectively within a team.
- Collaborate with colleagues from different backgrounds.
- Use performance data to inform decisions.
- Understand commercial and operational impacts.
- Contribute to an inclusive working environment.
About Homes England
Homes England: The Housing and Regeneration Agency
Homes England is the government’s housing and regeneration agency.
The organisation works to support the development of affordable, quality homes and well-designed places across England.
Homes England works with public- and private-sector partners to meet local needs, support investment, increase housebuilding and transform urban areas.
The organisation also supports a more resilient, diverse and innovative housing sector, including modern methods of construction, new market entrants and improved building safety.
What Homes England Offers
Employees can benefit from:
- £30,129 – £35,140 salary
- 33 days annual leave
- 50/50 hybrid working
- Homes and Communities Agency Pension Scheme
- Contributory defined benefit pension
- Employee Assistance Programme
- Healthcare plans
- Financial wellbeing support
- Employee discounts
- Employee network groups
- Professional body membership support
Hybrid Working
Homes England operates a 50/50 office/home-based working model.
The organisation has geographically diverse teams and encourages employees to make use of office environments for collaboration while maintaining home-working flexibility.
Pension
Employees can join the Homes and Communities Agency Pension Scheme, a contributory defined benefit scheme.
The amount received at retirement is based on salary and years worked at the Agency.
Equality, Diversity and Inclusion
Homes England is committed to creating a diverse and inclusive organisation that reflects the communities it serves.
The organisation has more than 1,000 professionals across 17 professions, helping Homes England operate effectively and deliver for communities.
Application Information
Applicants are encouraged to apply as early as possible because Homes England may close the vacancy early if it receives a high number of applications.
Homes England also recommends using the full application option instead of Quick Apply, particularly for applicants who wish to indicate that they would like to be considered under the Disability Confident Scheme.
Visa Sponsorship & Right-to-Work Information
VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE.
Applicants must have the Right to Work in the UK.
If shortlisted for interview, candidates will be required to provide evidence confirming their Right to Work in the UK.
Important Application Guidance
Homes England states that Artificial Intelligence tools can be used to support an application.
However, all examples and statements submitted must:
- Be truthful.
- Be factually accurate.
- Come directly from the applicant’s own experience.
Applications may be withdrawn where plagiarism is identified, including presenting the ideas or experiences of others or AI-generated content as the applicant’s own.
Closing Date
Saturday, 5 September 2026 at 11:55 PM
The supporting document also states a closing date of 10 September, so applicants should check the live Homes England vacancy page for the current deadline.
Interviews: Week commencing 28 September 2026
Apply as soon as possible because the vacancy may close early if a high number of applications are received.
How to Apply
Interested candidates should review the complete vacancy information and apply through the official Homes England careers website.
Before applying, ensure that you meet the UK Right-to-Work requirement.
Job Summary
Processing Operations Analyst – Birmingham
Salary: £30,129–£35,140
Contract: Fixed Term
Hours: 35 hours per week
Working Pattern: Full Time
Location: Birmingham
Hybrid Working: 50/50 office/home
Visa Sponsorship: Not available
Right to Work: UK Right to Work required
Closing Date: 5 September 2026 at 11:55 PM
Interviews: Week commencing 28 September 2026
Apply early: Homes England may close the vacancy early if it receives a high number of applications.