Location / Type / Salary

• London, UK (Remote) 
• Full-time 
• Competitive salary

Role of the Job

Support customers in achieving cybersecurity goals with Ontinue’s AI-powered MXDR services. Engage in onboarding, deployment, and technical support while ensuring customer success.

Responsibilities

• Onboarding – Guide new customers through implementation
• Support – Provide first-class technical support and troubleshooting
• Deployment – Configure and deploy Ontinue services seamlessly
• Engagement – Work with customer technical teams to meet cybersecurity needs
• Collaboration – Liaise with sales, development, and SOC teams to address feedback and ensure operations

Requirements

• Education – Bachelor’s degree in Computer Science or related field
• Skills – Strong communication, problem-solving, and interpersonal abilities
• Mindset – Motivated learner, proactive team player
• Azure experience (Security Center, Sentinel, AD)
• Scripting skills (PowerShell, Python)
• Azure certifications (e.g., AZ-900)
• Knowledge of cloud-native security practices

Benefits

• 25 days annual leave
• Headspace subscription
• Recognition & anniversary rewards
• Monthly phone allowance
• Microsoft & management training
• Inclusive, diverse workplace culture

Documents

• Resume/CV

APPY HERE

About Company

Ontinue delivers AI-powered managed detection and response (MXDR) services, combining Microsoft expertise and human intelligence to provide 24/7 nonstop security for organizations worldwide.