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Customer Care Specialist 

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Location / Type / Salary

  • Remote (Worldwide) 
  • Part-time
  • Competitive Salary

Role of the Job

Be the first point of contact for Hublead clients and prospects, handling inquiries, resolving issues, and improving customer experience.

Responsibilities

  • Support customers via email and chat with clear, prompt answers
  • Resolve issues by gathering info and preparing summaries for tech team
  • Document recurring questions to enhance FAQs/knowledge base
  • Collaborate with founders, redirecting sales or training requests

Requirements

  • Experience in customer support, preferably SaaS/tech
  • Skills in written/oral English and CRM tools (HubSpot preferred)
  • Ability to stay organized, detail-oriented, and proactive
  • Experience with LinkedIn Sales Navigator or sales tools

Benefits

  • Flexible remote work from anywhere
  • Growth potential as company expands
  • Collaboration with founders in a fast-growing SaaS startup

Documents

  • Resume
  • Cover Letter

APPLY HERE

About Company

Hublead is a sales productivity platform connecting LinkedIn and HubSpot, helping sales teams save time, sync data, and improve performance.

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