Location / Type / Salary

• Toronto, Canada
• Remote 
• Competitive + Equity

Role of the Job

Own the daily health and performance of key global carrier partnerships (USPS, UPS, FedEx) to ensure reliable, high-quality shipping for merchants.

Responsibilities

• Manage carrier relationships to ensure satisfaction and service quality
• Resolve operational issues as main point of contact
• Track KPIs and report on trends or problems
• Bridge internal teams & carriers for stable technical solutions
• Maintain documentation for workflows and SOPs
• Support projects to improve carrier performance and tools

Requirements

• 1–3 years experience in logistics, supply chain, e-commerce ops, or account management
• Strong relationship management skills with partners or clients
• Excellent communication (written & verbal)
• Analytical & problem-solving skills with data-driven mindset
• Highly organized with attention to detail
• Proficiency in Excel/Google Sheets
• Cross-functional collaboration experience

Benefits

• Equity package to share in company growth
• Dental insurance
• Gym & wellness reimbursement
• Generous vacation policy + duvet & mental health days
• 4 weeks work-from-anywhere
• Professional development support
• Flexible working environment

Documents

• Resume/CV + cover letter with portfolio link

APPLY HERE

About Company

Easyship is a global logistics platform helping businesses of all sizes scale internationally with cloud-based shipping software, trusted by brands worldwide.