• Location: Remote

• Job Type: Full-time

• Salary: Competitive

Responsibilities

• Technical Support: Assist customers via phone, email, and chat with system issues
• Troubleshooting: Understand customer requests, resolve issues, escalate as needed
• Application Support: Provide training and guidance for using the platform
• Billing & Shipping: Resolve related customer inquiries
• Documentation: Accurately record customer interactions and solutions
• Product Feedback: Report product-related issues to the team
• Team Contribution: Support team goals and perform other duties as assigned

Requirements

• Education: High School Diploma (Bachelor’s preferred)
• Experience: 0-1 years in customer service; IT/helpdesk experience preferred
• Skills: Strong communication, problem-solving, detail-oriented, multitasking, customer-focused

Benefits

• Remote Work / Flexible Hours
• Health, Dental, Vision coverage
• Opportunities for growth and team collaboration

Documents

• Resume
• CV

APPLY HERE

About Company

Repair OnDemand provides on-demand repair services, connecting customers with skilled technicians while ensuring quality, efficiency, and excellent service.