Job Vacancy: Client Support Representative, Tier 1
Company: Viventium
Location: Remote
Job Type: Full-time
Salary:To be Discussed
Job Description:
We’re seeking a dedicated and detail-oriented Client Support Representative to join our team, providing first-level assistance for our SaaS products and services.
Responsibilities:
- Handle first-level inquiries related to SaaS products
- Troubleshoot and resolve basic system issues
- Manage a high volume of inquiries via email, phone, and chat
Requirements:
- Basic knowledge of SaaS platforms and troubleshooting
- Strong understanding of payroll and tax fundamentals
- Exceptional verbal and written communication skills
- Ability to handle multiple inquiries simultaneously.
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Please note that there is no application fee for this job. BE GUIDED.