McDonald’s UK Hiring Customer Care Assistants (Part-Time) in Liverpool
If you’re looking for a flexible part-time job in the UK with one of the world’s most recognised employers, McDonald’s is currently recruiting Customer Care Assistants for its restaurant in Maghull, Liverpool.
This permanent part-time opportunity is ideal for individuals who enjoy working with people, delivering excellent customer service, and being part of a friendly, fast-paced team. Whether you’re a student, job seeker, or someone looking for additional income, this role offers flexible working hours, valuable workplace experience, and a wide range of employee benefits.
Job Overview
- Job Title: Customer Care Assistant
- Company: McDonald’s UK
- Location: Maghull, Liverpool, United Kingdom
- Job Type: Permanent
- Work Schedule: Part-Time
About McDonald’s
McDonald’s is one of the world’s leading restaurant brands, serving millions of customers every day. The company is built on the core values of Serve, Inclusion, Integrity, Community, and Family. The company is committed to creating a safe, respectful, and inclusive workplace where employees are supported, valued, and given opportunities to grow.
About the Role
As a Customer Care Assistant, you will be the friendly face of the restaurant, ensuring every customer enjoys a welcoming and pleasant dining experience. You will support customers, maintain high cleanliness standards throughout the restaurant, and help create a positive atmosphere for families and guests.
This is a customer-focused role that requires excellent communication skills, teamwork, and a positive attitude.
Key Responsibilities
- Welcome customers with a friendly smile.
- Provide excellent customer service at all times.
- Keep dining areas clean, tidy, and welcoming.
- Maintain high standards of cleanliness in customer areas and restrooms.
- Help children feel welcome by distributing balloons and supporting special events.
- Assist customers with specific needs where required.
- Monitor customer satisfaction and report feedback to management.
- Work closely with team members to deliver an outstanding customer experience.
- Support a safe, inclusive, and enjoyable restaurant environment.
Candidate Requirements
Applicants should have:
- A friendly and approachable personality.
- Excellent communication and listening skills.
- A genuine passion for helping customers.
- The ability to work effectively as part of a team.
- A positive attitude and willingness to learn.
- Good organisational skills.
- The ability to work efficiently in a fast-paced environment.
- Commitment to maintaining high cleanliness and hygiene standards.
Previous experience is beneficial but not essential, as full training is provided.
Employee Benefits
Successful candidates will enjoy:
- Flexible working hours.
- Holiday pay.
- Employee Assistance Programme.
- Counselling and mental health support.
- Employee meal allowance.
- Staff discounts at McDonald’s restaurants.
- Discounts at supermarkets and major retailers.
- Travel discounts.
- Discounted gym memberships.
- Health insurance.
- Life assurance.
- Financial wellbeing support.
- Employee recognition programmes.
- Long-service rewards.
- Bonus opportunities.
- Premium pay for overnight shifts.
- Career development and transferable skills.
Why Work at McDonald’s?
Working at McDonald’s allows you to build valuable customer service, teamwork, communication, and problem-solving skills in a supportive and inclusive workplace. Employees benefit from flexible schedules, excellent training, and opportunities for career progression.
How to Apply
Interested applicants should apply through the official McDonald’s careers website or the original job advertisement as soon as possible.
Early applications are encouraged, as vacancies may close once enough applications have been received.
Location: Maghull, Liverpool, United Kingdom
Job Type: Permanent, Part-Time
Company: McDonald’s UK