3987 – Vetting Team Support Officer (UK Based Applicants Only)
Employer: Welsh Government
Location: Wales
Salary: £27,302 – £29,291 per year (Starting salary: £27,302)
Job Type: Permanent, Full-time
Department: Chief Security Officer’s Division – Departmental Security Unit
Business Area: Operational Effectiveness Group
Vacancies: 2
Reference Number: 472179
Application Deadline: 4:00 PM, Friday, 7 August 2026
Job Overview
The Welsh Government is recruiting Vetting Team Support Officers to join its Departmental Security Unit. This permanent opportunity is ideal for organised and detail-oriented professionals who enjoy administration, customer service, and working with confidential information.
The successful candidates will support pre-employment screening and National Security Vetting (NSV), ensuring applicants meet government security requirements while delivering an excellent customer experience.
This role is suitable for individuals with strong IT skills, excellent communication abilities, and the capacity to manage multiple cases simultaneously.
Salary and Benefits
- Salary between £27,302 and £29,291 per year
- Starting salary of £27,302
- Civil Service Pension with 28.97% employer contribution
- Permanent employment
- Full-time working pattern
- Flexible working arrangements
- Learning and career development opportunities
- Inclusive and supportive workplace
- Minimum 40% office attendance
- Hybrid working opportunities
Job Location
- Wales
- Team day every Wednesday in the Cardiff office
- Second office day can be worked from another Welsh Government office where appropriate
Key Responsibilities
- Process Baseline Personnel Security Standard (BPSS) checks
- Verify applicant identity and Right to Work documentation
- Arrange and conduct manual identity verification appointments
- Process DBS checks
- Initiate National Security Vetting applications (SC, DV and CTC)
- Complete departmental records checks
- Produce security clearance certificates
- Prepare vetting clearance letters
- Process vetting renewals
- Support onboarding security requirements
- Coordinate clearance transfers
- Process employee and contractor leavers
- Maintain accurate records using vetting systems and the Pobl system
- Respond professionally to customer enquiries
- Escalate complex or high-risk cases when required
Person Specification
Applicants should demonstrate:
- Excellent organisational skills
- Strong attention to detail
- Excellent customer service experience
- Ability to manage a busy workload
- Good communication skills
- Strong IT and administrative skills
- Ability to work accurately with confidential information
- Ability to prioritise work effectively
- Experience using multiple digital systems
Behaviours Assessed
- Delivering at Pace
- Managing a Quality Service
- Working Together
Working Pattern
- Full-time
- Permanent
- Hybrid working
- Minimum 40% office attendance
- Customer service hours: 08:30 AM – 04:30 PM
Pension and Employee Benefits
- Civil Service Defined Benefit Pension
- Employer pension contribution of 28.97%
- Flexible working arrangements
- Professional development and training
- Inclusive working environment
- Excellent career progression opportunities
Security Requirements
Successful applicants must:
- Pass criminal record checks
- Meet Counter Terrorist Check (CTC) security clearance requirements
- Complete Baseline Personnel Security Standard (BPSS) checks
- Meet Civil Service nationality requirements
Selection Process
Stage 1
- Online application
- Experience assessment
Stage 2
- Interview
Large numbers of applications may result in an initial sift before the full assessment.
Why Apply?
This is an excellent opportunity to join the Welsh Government in a security-focused administrative role. You’ll gain valuable Civil Service experience while supporting national security vetting processes and enjoy an outstanding pension, hybrid working, and long-term career development.
Application Deadline
4:00 PM, Friday, 7 August 2026
How to Apply
Submit your application through the official Welsh Government recruitment portal before the closing date.