Campus Support and Security Officer – University of Manchester | £41,649 Total Salary
Job Overview
The University of Manchester is recruiting a Campus Support and Security Officer to join its Campus Support and Security team within the Directorate of Estates and Facilities.
This is a permanent, full-time position based at the University’s Oxford Road campus in Manchester.
The role combines frontline security, customer service, welfare support, emergency response, and campus safety responsibilities.
The position offers a total advertised package of £41,649 per year, made up of a basic salary of £27,319 plus rota and shift allowances.
Job Title: Campus Support and Security Officer
Employer: University of Manchester
Job Reference: PSX-031825
Location: Oxford Road, Manchester
Employment Type: Permanent
Hours: Full-Time (1 FTE)
Salary: £27,319 + £8,878 Rota Pay + £5,452 Shift Allowance
Total Salary: £41,649
Closing Date: 19 August 2026
Assessment Day: 3 September 2026
Final Interview: Week commencing 7 September 2026
Important: Visa Sponsorship
This position is NOT eligible for Skilled Worker visa sponsorship.
Applicants must be able to demonstrate that they have the right to work in the UK at the time of application and throughout their employment.
Candidates who require Skilled Worker sponsorship should not apply for this vacancy.
About the Role
Campus Support and Security Officers are often the first point of contact for students, staff, visitors, and other members of the University community who require assistance.
The role combines security duties with customer service and welfare support.
Working as part of a 24/7 operational team, officers help maintain a safe, secure, and welcoming environment across the University’s campus.
Key Responsibilities
The successful candidate will be responsible for:
- Responding to security incidents across campus.
- Responding to welfare-related incidents.
- Conducting foot patrols.
- Conducting vehicle patrols.
- Monitoring CCTV systems.
- Monitoring control room systems.
- Supporting emergency response activities.
- Assisting with evacuations.
- Liaising with Greater Manchester Police.
- Working with other emergency services when required.
- Producing accurate and detailed incident reports.
- Providing professional assistance to staff, students, and visitors.
- Supporting the safety and security of University buildings and assets.
- Providing a welcoming service to the University’s diverse community.
Essential Requirements
Applicants should have:
- Experience relevant to a customer-facing security, safety, or support environment.
- Excellent verbal communication skills.
- Ability to produce clear and accurate written reports.
- Strong customer service skills.
- Ability to support people from diverse backgrounds.
- Ability to work independently.
- Ability to work effectively as part of a team.
- Good initiative and sound judgement.
- A full UK driving licence.
Desirable Qualifications and Experience
The following would be advantageous:
- Relevant security qualifications.
- CCTV Public Space Surveillance certification or equivalent.
- First Aid at Work qualification.
- Knowledge of higher education environments.
- Understanding of security challenges within university environments.
Working Environment
The Campus Support and Security team operates on a 24/7 basis.
Applicants should therefore be prepared for a role involving shift-based operational work and responsibilities associated with maintaining campus security around the clock.
The position includes a combination of:
- Security operations.
- Customer service.
- Welfare support.
- Patrol duties.
- CCTV monitoring.
- Emergency response.
- Incident management.
- Control room activities.
Salary and Allowances
The University lists the following compensation:
Basic Salary: £27,319 per year
Rota Pay: £8,878 per year
Shift Allowance: £5,452 per year
Total Advertised Package: £41,649 Per Year
The additional rota and shift payments reflect the operational nature and working arrangements of the position.
Employee Benefits
The University of Manchester offers a range of employee benefits, including:
- Generous employer pension contribution.
- Training opportunities.
- Professional development opportunities.
The University also provides information about flexible and hybrid working arrangements, although applicants should note that this particular role is a frontline operational security position.
Recruitment Process
The University has outlined a structured recruitment process.
Application Review
After the closing date, applications will be assessed against the essential criteria specified for the role.
Candidates who meet the requirements may be shortlisted for the next stage.
Assessment Day
Shortlisted candidates will be invited to an Assessment Day on Thursday, 3 September 2026.
The University states that the Assessment Day is an important part of the selection process.
Candidates should make sure they are available on this date before submitting an application.
Assessment Day Activities
The assessment process will include:
- Campus tour.
- Written assessments.
- Practical assessments.
- Group session.
- Opportunity to ask questions about the role and University.
The assessment is designed to reflect the operational nature of the position and allow candidates to demonstrate how they respond in practical situations.
Final Interview
Candidates who successfully progress beyond the assessment stage will move to a final interview.
The final interviews are scheduled for:
Week commencing 7 September 2026
Application Deadline
Applications close at midnight on Wednesday, 19 August 2026.
The University also reserves the right to close the vacancy early if it receives a high number of applications.
Applicants are therefore encouraged to apply before the deadline rather than waiting until the final day.
Who Should Apply?
This opportunity may be suitable for candidates with backgrounds in:
- Security.
- Campus security.
- Customer service.
- Frontline support.
- Safety and security.
- Public-facing roles.
- Emergency response.
- CCTV monitoring.
- Control room operations.
- Security patrols.
- Welfare support.
Candidates should be comfortable working with people from different backgrounds and responding calmly and professionally to potentially challenging situations.
Key Job Highlights
Position: Campus Support and Security Officer
Employer: University of Manchester
Location: Oxford Road, Manchester
Job Reference: PSX-031825
Contract: Permanent
Hours: Full-Time
Basic Salary: £27,319
Rota Pay: £8,878
Shift Allowance: £5,452
Total Advertised Package: £41,649/year
Work Pattern: 24/7 operational team
Driving Licence: Full UK licence required
Visa Sponsorship: Not available
Application Deadline: 19 August 2026
Assessment Day: 3 September 2026
Final Interview: Week commencing 7 September 2026
Important Applicant Notice
Applicants should carefully review the eligibility requirements before applying.
This role does not qualify for Skilled Worker visa sponsorship, and candidates must already have the legal right to work in the United Kingdom.
Because the position is part of a 24/7 operational security team, applicants should also be prepared for the working arrangements associated with campus security operations.
How to Apply
Interested candidates should apply through the University of Manchester’s official jobs portal.
Job Reference: PSX-031825
Applicants should review the full job description and person specification before submitting their application.
Final Summary
The University of Manchester is recruiting a Campus Support and Security Officer for a permanent, full-time position at its Oxford Road campus.
The role offers a basic salary of £27,319, plus £8,878 rota pay and £5,452 shift allowance, bringing the advertised total package to £41,649 per year.
The successful candidate will provide frontline security, customer service, welfare assistance, patrol, CCTV monitoring, emergency response, and incident management across the University’s campus.
Applications close at midnight on 19 August 2026, although the University may close the vacancy earlier if it receives a high volume of applications.
Important: This role is not eligible for Skilled Worker visa sponsorship. Applicants must already have the right to work in the UK.