Admin Assistant

Admin Assistant – Casual / Bank | BPAS Birmingham

Admin Assistant – Casual / Bank

Employer: British Pregnancy Advisory Service (BPAS)
Location: Robert Clinic, 162 Station Road, King’s Norton, Birmingham, B30 1DB
Salary: £13.08 – £14.73 per hour, depending on skills and experience
Contract: Bank / Casual
Working pattern: Part-time, flexible, ad-hoc
Closing date: 26 August 2026
Reference: B0201-BIRSO-AA-CASU-1
Date posted: 11 August 2026

Important: Right to Work & Visa Sponsorship

Applicants must already have the legal right to work in the UK at the time of application.

BPAS cannot offer visa sponsorship for this position.

This is also a casual, ad-hoc vacancy, primarily covering periods of annual leave and sickness at short notice.

Job Overview

British Pregnancy Advisory Service (BPAS) is looking for an experienced Admin Assistant to join its Birmingham South unit on a casual/bank basis.

The successful candidate will provide administrative and client-support services within the unit, helping ensure that clients receive effective support throughout their episode of care.

This opportunity may suit someone with previous office administration, reception, clerical or healthcare administration experience who is comfortable working in a busy environment where duties can vary from day to day.

About the Role

As an Admin Assistant, you will be responsible for a range of administrative and client-support duties.

You will need to demonstrate excellent communication skills, strong attention to detail and a professional, friendly and positive approach when dealing with clients, colleagues and external organisations.

The role involves working directly with clients and may include supporting people who are upset or distressed.

Main Duties and Responsibilities

Your responsibilities will include:

• Answering and directing telephone queries appropriately.
• Liaising with internal and external colleagues when required.
• Checking and completing BPAS and legal documentation accurately.
• Ensuring all relevant documentation is available for each client’s episode of care.
• Monitoring, editing and amending appointment lists.
• Using the BPAS booking system to manage appointment information.
• Informing clients when changes to appointments are necessary.
• Assisting with monitoring and controlling stock levels.
• Ordering stock when required.
• Sorting and distributing incoming mail.
• Preparing and dispatching statistical information and reports.
• Providing general administrative and clerical support within the unit.
• Supporting clients and colleagues in a professional and courteous manner.

What BPAS Is Looking For

The organisation is seeking an experienced administrator who can work effectively in an office or reception environment.

The ideal candidate will have:

• Strong general administration experience.
• Excellent verbal and written communication skills.
• Good attention to detail.
• A positive and supportive approach.
• The ability to work effectively as part of a team.
• Confidence dealing with clients, colleagues and external contacts.
• The ability to remain professional when dealing with difficult or sensitive situations.

Essential Experience

Applicants should have:

• Administration experience gained within an office environment.
• Experience carrying out general office duties.
• Experience with clerical procedures.
• Experience checking documentation.
• Experience with telephone procedures.
• Experience with reception procedures.

Desirable Experience

The following experience would be advantageous:

• Experience dealing face-to-face with patients or clients who may be angry or upset within a care environment.
• Previous healthcare administration experience.

Essential Qualifications and Skills

Applicants must have:

• English and Maths qualification equivalent to GCSE grades A–C, Functional Skills Level 2, GCSE grade 4 or NVQ Level 2.
• Competence in Microsoft Office applications, including:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams

Additional Eligibility Requirements

Applicants should be aware that BPAS asks candidates to confirm the following as part of the recruitment process:

• Support for a woman’s right to choose abortion, in line with BPAS values and mission.
• Awareness that BPAS is unable to provide visa sponsorship for this position.
• Understanding that this is a casual vacancy.
• Availability to work on an ad-hoc basis to cover annual leave and sickness.
• Ability to travel to the Birmingham B30 1DB location.
• The days and hours they can offer the unit on a weekly or monthly basis.

Working Pattern

This is not a fixed full-time position.

The role is offered on an ad-hoc/casual basis, primarily to cover:

• Annual leave.
• Staff sickness.
• Short-notice staffing requirements.

Candidates should therefore be able to provide information about their availability and the days/hours they can potentially work.

Salary

The advertised salary is:

£13.08 – £14.73 per hour

The exact rate depends on skills and experience.

Benefits

BPAS states that its benefits include:

• 34 days annual leave, including bank holidays.
• Life assurance at three times salary.
• Defined contribution pension scheme.
• Access to a GP 24 hours a day, 365 days a year.
• MyMindPal mental fitness app.
• 24/7 counselling support.
• Online discounts.
• Discounted gym membership.
• Other lifestyle benefits.
• Family-friendly policies designed to support work-life balance.

About British Pregnancy Advisory Service (BPAS)

The British Pregnancy Advisory Service (BPAS) is the UK’s largest independent reproductive healthcare charity.

The organisation provides evidence-based, not-for-profit reproductive healthcare and works mainly on behalf of the NHS.

Its services include abortion care, contraception, and STI testing and treatment across the UK.

BPAS describes itself as a values-driven organisation focused on compassion, professionalism and choice.

Safeguarding, Equality and Diversity

BPAS is committed to safeguarding and promoting the welfare of people who use its services.

Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

The organisation welcomes applications from people from different backgrounds, identities and experiences and states that reasonable adjustments can be made to support a fair and accessible recruitment process.

Important Application Information

All applicants must have the legal right to work in the UK at the time of application.

Visa sponsorship is not available for this position.

The successful applicant will also be required to complete satisfactory pre-employment checks.

Applicants must provide three years of employment references, including reasons for leaving previous employment and details of any gaps in employment.

BPAS may close the vacancy early if it receives a high number of suitable applications.

Application Deadline

Closing date: 26 August 2026

Applicants are encouraged to apply as early as possible because the employer states that the advert may close before the stated deadline if sufficient suitable applications are received.

How to Apply

Interested candidates should apply through the official NHS Jobs application system.

Apply for Admin Assistant – Casual / Bank:
https://www.jobs.nhs.uk/candidate/application/B0201-BIRSO-AA-CASU-1/pre-application-questions-pause?referrer=jobadvert&ref=B0201-BIRSO-AA-CASU-1

Job Location

BPAS Robert Clinic
162 Station Road
King’s Norton
Birmingham
B30 1DB
United Kingdom

Postcode: B30 1DB

This is a unit-based role, so applicants should ensure they can travel to the Birmingham South location.

Employer Contact

Recruitment Team
British Pregnancy Advisory Service (BPAS)
Email: recruitment@bpas.org

Key Facts at a Glance

Who Should Apply?

This opportunity could be suitable for candidates who already have UK work rights and experience in:

• Administration.
• Office support.
• Reception.
• Clerical work.
• Healthcare administration.
• Client or patient support.

Candidates should be comfortable working flexibly and providing cover when required.

Final Reminder

This is a casual/bank position, not a permanent fixed-hours role.

BPAS does not offer visa sponsorship for this vacancy. Applicants must already have the legal right to work in the UK.

The closing date is 26 August 2026, although BPAS may close the advert earlier if it receives enough suitable applications.