Bank Admin and Clerical Support – NHS Jobs in London
Overview
Employer: Lewisham and Greenwich NHS Trust
Job Title: Bank Admin and Clerical Support
Location: London, England
Salary: £14.24 per hour
Contract: Bank / Temporary
Working Pattern: Flexible Working
Closing Date: 21 August 2026
Date Posted: 17 August 2026
Reference Number: C9197-26-0722
About the Role
Lewisham and Greenwich NHS Trust is recruiting experienced temporary workers to join its Temporary Staffing Services Bank for administrative and clerical assignments.
The Trust is expanding its pool of temporary administrative staff to support a number of high-priority projects over the next nine months.
Successful applicants may be offered temporary assignments across different departments and divisions at:
- University Hospital Lewisham
- Queen Elizabeth Hospital, Woolwich
- Other relevant Trust locations depending on operational requirements
Assignments can vary from single-day placements to opportunities lasting several weeks.
Important Information
This is bank work, meaning shifts are offered when temporary staffing requirements arise.
Work cannot be guaranteed and should not be relied upon as a guaranteed or regular source of income.
Projects may also not start immediately, so successful applicants may not be contacted about an assignment straight away.
For further information about anticipated project timelines and potential opportunities, applicants can contact:
Email: lg.bankrecruitment2@nhs.net
Main Duties and Responsibilities
The successful candidates may be responsible for a range of general administrative and clerical duties.
Telephone and Customer Support
Duties may include:
- Answering telephone calls
- Handling internal enquiries
- Responding to patient-focused queries
- Taking accurate telephone messages
- Passing messages to the appropriate person, department or division
- Providing professional customer service
Email and Administrative Communication
You may also be required to:
- Respond to email enquiries
- Forward enquiries to the appropriate departments
- Communicate effectively with colleagues and service users
- Maintain accurate administrative records
General Office Administration
Responsibilities can include:
- Photocopying
- Scanning documents
- General office administration
- Filing and document handling
- Supporting different departments with administrative tasks
Data Entry and Digital Systems
Depending on your placement, you may be required to use various internal digital systems.
Accurate data entry is therefore essential.
Candidates should be comfortable working with computerised systems and entering information accurately.
Appointment Management
You may also assist with:
- Making appointments
- Rescheduling appointments
- Booking appointments by telephone
- Booking appointments in person
- Using system-based booking facilities
Essential Experience
Applicants should ideally have experience of:
- Working effectively within a team
- Working in a customer-focused environment
- Working in a sales-focused environment
- Working in a patient-focused environment
- Managing administrative responsibilities efficiently
Previous NHS experience is desirable but not essential.
Qualifications
Essential
Candidates should be educated to GCSE standard or equivalent, including:
- Maths
- English
Desirable
- NVQ Level 3 in Administration
Knowledge and Skills
The successful candidate should demonstrate:
- Ability to prioritise workload
- Excellent IT skills
- Strong knowledge of Microsoft Word
- Strong knowledge of Microsoft Excel
- Knowledge of Microsoft Outlook
- Knowledge of Microsoft PowerPoint
- Excellent written communication skills
- Excellent verbal communication skills
- Strong interpersonal skills
- Ability to coordinate multiple tasks
- Ability to multitask
- Ability to work independently
- Ability to use initiative
- Strong attention to detail
- Accurate data-entry skills
Desirable Knowledge
Experience or knowledge of the following would be advantageous:
- iCare
- EPIC
- Microsoft systems
Why Consider This NHS Opportunity?
This position could be suitable for candidates looking for flexible administrative work within the NHS.
The role provides opportunities to work across different departments and gain experience in a healthcare environment while undertaking administrative and clerical duties.
It may particularly suit candidates with experience in:
- Administration
- Customer service
- Reception
- Call centre work
- Data entry
- Office support
- Patient-facing services
- Healthcare administration
Sponsorship Information
Important: The job advert does not state that Certificate of Sponsorship or Skilled Worker visa sponsorship is available for this position.
Applicants requiring sponsorship should confirm their eligibility and sponsorship position directly with Lewisham and Greenwich NHS Trust before applying.
Do not assume that this bank position provides visa sponsorship.
Employer Information
Lewisham and Greenwich NHS Trust is a major NHS provider serving communities across Lewisham, Greenwich and Bexley.
The Trust provides local and acute healthcare services to more than one million people and operates across several hospital and community settings.
Its main hospital sites include:
University Hospital Lewisham
Lewisham High Street
London
SE13 6LH
United Kingdom
Queen Elizabeth Hospital
Stadium Road
London
SE18 4QH
United Kingdom
Job Location
University Hospital Lewisham
Lewisham High Street
London
SE13 6LH
United Kingdom
Queen Elizabeth Hospital
Stadium Road
London
SE18 4QH
United Kingdom
Application Information
Position: Bank Admin and Clerical Support
Employer: Lewisham and Greenwich NHS Trust
Salary: £14.24 per hour
Contract: Bank
Working Pattern: Flexible
Closing Date: 21 August 2026
Reference: C9197-26-0722
Who Should Apply?
This opportunity may be suitable for applicants who have administrative, customer service or office experience and are looking for flexible temporary NHS work in London.
Candidates should be confident using Microsoft Office applications, communicating with patients and colleagues, handling telephone and email enquiries, managing appointments and maintaining accurate records.
How to Apply
Interested candidates should apply through the official NHS Jobs application process before the closing date.
Closing date: 21 August 2026
For questions about the temporary staffing opportunity, contact the Bank Recruitment team:
Email: lg.bankrecruitment2@nhs.net
Telephone: 020 8836 4841
Reference Number: C9197-26-0722
Disclaimer
This job information has been arranged for easier reading. Applicants should always check the official NHS Jobs advertisement and the employer’s application information for the latest requirements, eligibility conditions, closing date and other details.