Female Team Leader

Female Team Leader – Dudley, West Midlands

Creative Support | Job Reference: 95004

Job Overview

Creative Support is recruiting an experienced and compassionate Female Team Leader to join its supported living services in the Dudley area of the West Midlands.

This is a full-time opportunity for someone with a strong understanding of learning disabilities, physical disabilities, complex health needs and autism.

The successful candidate will lead a dedicated support team while helping four women living together in a welcoming bungalow in Stourbridge to enjoy greater independence, dignity and wellbeing.

Key Job Details

About the Role

Creative Support is looking for a motivated Team Leader who can provide effective leadership while maintaining a person-centred approach to support.

You will work with four women who live together in a bungalow with a garden in Stourbridge. All four residents are wheelchair users and have complex health needs, including dysphagia and epilepsy.

Each person has individual interests, preferences, personalities and aspirations. The successful Team Leader will help create an environment where everyone is treated with dignity, respect and compassion.

Main Responsibilities

Coordinating Personalised Support

• Supporting safe medication administration.
• Providing emotional reassurance.
• Supporting mobility and personal care.
• Supporting residents during meals.
• Encouraging meaningful activities.
• Enabling community outings.
• Promoting independence.
• Respecting individual choices and preferences.
• Promoting dignity and wellbeing.

Leading and Supporting Staff

• Supervising, coaching and motivating staff.
• Providing clear direction.
• Supporting staff development.
• Providing constructive feedback.
• Encouraging high standards of care.
• Building staff confidence and competence.
• Promoting teamwork and professional conduct.

Safeguarding

You will help ensure that appropriate safeguarding measures are consistently followed and that staff understand and comply with relevant policies and procedures.

You will promote a culture of:

• Vigilance
• Accountability
• Safety
• Respect
• Professional responsibility

Working With Families and Professionals

You will develop positive relationships with families, health professionals and partner agencies while maintaining:

• Open communication
• Respectful professional relationships
• Effective information sharing
• Strong partnership working
• Excellent customer care

Building Meaningful Relationships

You will develop trusting relationships with the women you support and understand their individual personalities, interests, backgrounds and aspirations.

Skills and Experience

Relevant knowledge or experience includes:

• Learning disabilities
• Physical disabilities
• Complex health needs
• Autism
• Mobility needs
• Personal care
• Epilepsy
• Dysphagia
• Person-centred support
• Safeguarding
• Supported living services
• Staff supervision or team leadership

Training and Development

Creative Support provides full training and offers an opportunity to work towards a QCF Diploma in Health and Social Care.

Employee Benefits

• Probationary bonus
• Pension contributions
• 28 days annual leave
• Company-paid enhanced DBS
• Full training
• QCF Diploma development opportunity

Equality and Occupational Requirement

Creative Support states that gender is considered to be an occupational requirement under the Equality Act 2010 for this position.

Employer Information

Creative Support describes itself as a passionate, inclusive and anti-racist organisation.

The organisation is recognised as a:

• Stonewall Diversity Champion
• Disability Confident Employer
• Investors in People Gold organisation

Important Sponsorship Information

International applicants should note: Creative Support explicitly states that this vacancy will not be open to sponsorship under the UKVI scheme.

The employer also states that it is unable to accept Skilled Worker Visas for this position.

Applications can only be accepted from candidates who are located in the UK and eligible to work in the UK.

Do not apply if you require Skilled Worker visa sponsorship for this role.

Application Process

Applications must be submitted through the Creative Support website using Vacancy Reference Number 95004.

Applicants should read the job description before completing the online application form.

Application forms can also be downloaded and submitted to Creative Support’s Head Office or emailed to:

recruitment@creativesupport.co.uk

Application Contact

Recruitment Department
Creative Support Ltd
Wellington House
131 Wellington Road South
Stockport
SK1 3TS

Telephone: 0161 236 0829

Important Application Information

Applications are reviewed as they are received.

If you have not received a response within 10 working days of the closing date, Creative Support advises that you should accept this as notification that your application was unsuccessful.

Unsuccessful applicants must wait six months before reapplying.

Closing Date

Thursday, 3 September 2026

Applications are reviewed as they are received, so interested candidates should consider applying early.

Vacancy Documents

Full Job Description:
Download the Full Job Description (PDF)

Application Form – PDF:
Download Application Form (PDF)

Application Form – Microsoft Word:
Download Application Form (Word)

Apply Now

If you are an experienced care or support professional based in the UK and meet the requirements, apply through Creative Support using:

Vacancy Reference: 95004 – Female Team Leader

Quick Summary

Final Reminder

This vacancy is for candidates who are already located in the UK and eligible to work in the UK.

Creative Support has confirmed that visa sponsorship is not available for this position.

Review the full job description and submit your application using reference number 95004 before the closing date.