Welsh Government Apprenticeship 2026 – 30 Apprenticeships in Wales

UK-Based Applicants: Welsh Government Apprenticeship Opportunities

The Welsh Government is recruiting 30 apprentices for an exciting 18-month apprenticeship programme across Wales.

This is an excellent opportunity for people looking to start or develop a career in government while earning a salary, gaining practical workplace experience and working towards a nationally recognised Level 3 qualification.

You do not need previous office experience or formal qualifications to apply.

Successful apprentices will gain experience across different Welsh Government teams and complete two placements of approximately nine months each, giving them the opportunity to develop professional skills, build confidence and discover different career interests.

Job Overview

• Employer: Welsh Government
• Job Title: Welsh Government Apprenticeship / Team Support Officer Apprentice
• Reference Number: 476803
• Job Grade: Administrative Officer
• Number of Positions: 30
• Location: Wales
• Salary: £27,302 – £29,291 per year
• Contract: Fixed term
• Duration: 18 months
• Working Pattern: Full-time, part-time or job share
• Qualification: Level 3 in Business Administration or Customer Service
• Application Deadline: 4:00 pm, Monday 28 September 2026
• Expected Start: March 2027

Apprenticeship Locations Across Wales

Opportunities are available in multiple Welsh Government offices, including:

• Newtown
• Llandrindod Wells
• Wrexham
• Caernarfon
• Aberystwyth
• Llandudno Junction
• Carmarthen
• Cardiff
• Swansea
• Merthyr Tydfil

What Does This Apprenticeship Offer?

This apprenticeship is designed for people who want to earn while they learn and gain valuable experience in a government environment.

As an apprentice, you will:

• Gain practical workplace experience
• Work towards a nationally recognised Level 3 qualification
• Receive structured training and development
• Work with different Welsh Government teams
• Complete two placements of approximately nine months each
• Develop professional and digital skills
• Build professional networks
• Receive mentoring and support
• Learn about different areas of government work
• Have opportunities to develop a long-term career within Welsh Government

Salary and Benefits

The Welsh Government is offering a salary of £27,302 to £29,291 per year.

The position also includes a Civil Service Pension, with an employer contribution of 28.97%.

Other benefits include:

• 31 days annual leave
• Public and privilege holidays
• Civil Service Pension
• Learning and development opportunities
• Flexible working options
• Smart working arrangements
• Mentoring and wellbeing support
• Staff networks and employee groups
• Inclusive working environment
• Career development opportunities

What Will You Do?

The exact duties will depend on the apprenticeship placement you are matched with.

Potential responsibilities include:

Customer Communication

You may communicate with customers, organisations and suppliers through:

• Face-to-face interactions
• Email
• Telephone
• Other workplace communication channels

You will help respond to queries and provide appropriate support.

Meeting Support

You may assist with internal and external meetings by:

• Arranging meetings
• Scheduling appointments
• Preparing agendas
• Taking notes
• Providing general administrative support

Document Preparation

You may be responsible for producing clear and professional:

• Letters
• Documents
• Administrative records
• Other workplace communications

Event Planning

You may help organise and coordinate events, ensuring that arrangements are completed effectively and activities run smoothly.

Data Management

You may work with:

• Spreadsheets
• Databases
• Administrative records
• Other digital systems

Accuracy and attention to detail will be important.

Financial Processing

You may assist with processing financial payments and ensuring that payments are handled accurately and on time.

Teamwork

You will work with colleagues and other teams to support day-to-day operations and help deliver organisational priorities.

What Skills Are Welsh Government Looking For?

The Welsh Government is looking for people who demonstrate potential, enthusiasm and a willingness to learn.

You should be able to demonstrate:

• Teamwork
• Good communication skills
• Reliability
• Ability to meet deadlines
• Flexibility
• Good written communication
• Good verbal communication
• Digital and IT skills
• Numeracy
• Literacy
• Willingness to learn
• Ability to work with others

Previous Experience Is Not Required

One of the major advantages of this opportunity is that you do not need previous office experience or formal qualifications to apply.

Relevant experience can come from many areas, including:

• Education
• Volunteering
• Part-time work
• Caring responsibilities
• Sport
• Community activities
• Everyday life experiences

The Welsh Government is interested in your potential, enthusiasm and willingness to develop.

Qualification

Successful apprentices will work towards a Level 3 qualification in either:

• Business Administration, or
• Customer Service

The programme combines structured learning with practical workplace experience.

Apprenticeship Placements

During the 18-month programme, apprentices will undertake two placements of approximately nine months each in different Welsh Government teams.

This approach allows apprentices to:

• Experience different working environments
• Develop a wider range of skills
• Discover areas of interest
• Build professional relationships
• Understand different government functions
• Strengthen their future career prospects

Who Can Apply?

You must meet the following eligibility requirements:

• You must be at least 16 years old by 1 September 2026.
• There is no upper age limit.
• You must not be in full-time education when you start the apprenticeship.
• The apprenticeship is expected to start in March 2027.
• You do not need formal qualifications to apply.
• If you already hold a Level 3 or higher qualification in Business Administration, Customer Services or a similar subject, you may not be eligible.

Applicants must also meet the relevant Civil Service nationality requirements and comply with UK immigration legislation.

Welsh Language

You do not need to speak Welsh to join the Welsh Government.

The organisation is committed to becoming a fully bilingual organisation and will support apprentices to learn some Welsh during the programme.

Learning will be tailored to individual needs and experience, including developing confidence in simple conversational Welsh.

Recruitment and Selection Process

The vacancy uses the Civil Service Success Profiles recruitment framework.

Applicants will be assessed against:

• Behaviours
• Strengths
• Experience

The recruitment process consists of two stages:

Stage 1 – Application Form

Applicants will complete the required application.

Stage 2 – Interview

Successful candidates from the application stage will be invited to an interview.

Feedback will only be provided to candidates who attend an interview or assessment.

Behaviour Being Assessed

The recruitment process will assess the following behaviour:

Communicating and Influencing

Applicants should demonstrate their ability to communicate effectively and work with others to achieve positive outcomes.

Security Checks

Successful candidates will be required to undergo appropriate security checks, including:

• Basic or equivalent criminal record check
• Baseline Personnel Security Standard checks where required

Nationality Requirements

This vacancy is broadly open to eligible:

• UK nationals
• Republic of Ireland nationals
• Commonwealth nationals with the right to work in the UK
• Eligible EU, Swiss, Norwegian, Icelandic and Liechtenstein nationals
• Eligible family members under the EU Settlement Scheme
• Certain individuals with limited or indefinite leave to remain
• Turkish nationals and certain eligible family members who have accrued the right to work in the Civil Service

Applicants should check the official nationality requirements before applying.

Flexible Working

The apprenticeship offers flexible working arrangements, including:

• Full-time
• Part-time
• Job share

Smart working may involve a combination of home and office-based working depending on business requirements.

Equality, Diversity and Inclusion

Welsh Government is committed to creating an inclusive workplace.

Support includes:

• Staff networks
• Staff groups
• Wellbeing support
• Development opportunities
• Reasonable adjustments during recruitment and employment

Candidates who require reasonable adjustments can contact the Welsh Government recruitment team to discuss their requirements.

Artificial Intelligence and Applications

Artificial intelligence may be used as a tool to support an application, but applicants must ensure that all examples and statements are:

• Truthful
• Factually accurate
• Based on their own experience

Applications may be withdrawn where plagiarism or inappropriate use of AI is identified.

Important: Visa and Work Eligibility

This vacancy is subject to Civil Service nationality requirements and UK immigration legislation.

Applicants should ensure that they have the appropriate right to work and meet the eligibility requirements before applying.

This apprenticeship should not be assumed to provide visa sponsorship unless the official vacancy specifically confirms it.

Why Consider This Opportunity?

This could be a strong opportunity for people looking to enter the Civil Service without extensive previous experience.

You can potentially:

• Earn up to £29,291 per year
• Gain government work experience
• Obtain a Level 3 qualification
• Develop administrative and customer service skills
• Work in different Welsh Government teams
• Build professional networks
• Receive Civil Service benefits
• Develop a long-term career pathway

Application Deadline

Deadline: 4:00 pm on Monday 28 September 2026

Applicants are strongly advised to submit their applications before the deadline rather than waiting until the final day.

How to Apply

Applications are made through the official Welsh Government recruitment website.

Reference Number: 476803

Contact Information

Apprenticeship Support Team

Email: ApprenticeshipSupport@gov.wales

Recruitment Team

Email: SharedServiceHelpdesk@gov.wales

Final Reminder

There are 30 apprenticeship positions available, with opportunities across Wales.

If you are looking for a route into the Civil Service and want to earn while gaining a recognised qualification and practical experience, this Welsh Government apprenticeship could be worth considering.

Application deadline: 4:00 pm, Monday 28 September 2026.

Always check the official vacancy for the latest eligibility, application and employment information before submitting your application.