The Housing Ombudsman Service is recruiting a Portfolio Lead for a fixed-term position working remotely across the UK. The role sits within the Project and Portfolio Management function and will support the planning, coordination and delivery of projects, programmes and wider organisational change.
This is an opportunity for an experienced project management professional with portfolio management experience to work with multidisciplinary teams and senior stakeholders, helping ensure change activity remains aligned with organisational priorities and appropriate governance arrangements.
Job Details
- Job Title: Portfolio Lead
- Organisation: Housing Ombudsman Service
- Location: Remote, UK
- Contract: Fixed Term
- Contract End Date: 31 March 2028
- Working Hours: 35 hours per week
- Salary: £53,948.42 per year
- Job Category: Business / Strategic Management
- Vacancies: 1
- Reference: hoscareers/TP/109/52
- Closing Date: 24 September 2026
- Interview: Week commencing 5 October 2026
About the Role
The Portfolio Lead will be part of the Housing Ombudsman Service’s Project and Portfolio Management function, supporting the organisation to identify, plan, prioritise, align and coordinate change activity across directorate portfolios and its emerging organisation-wide transformation programme.
You will provide leadership and coordination across projects, programmes and portfolio initiatives, helping the organisation deliver change effectively.
The role involves working with multidisciplinary teams and senior stakeholders while supporting a culture of continuous learning and improvement.
Key Responsibilities
As Portfolio Lead, you will:
- Provide leadership and coordination across projects, programmes and portfolio initiatives.
- Support effective portfolio-level planning, monitoring and reporting.
- Ensure robust project and portfolio management processes are maintained.
- Develop and monitor project plans to support timely delivery and value for money.
- Coordinate multiple related projects within a wider portfolio.
- Work collaboratively with multidisciplinary teams.
- Engage with senior stakeholders and provide appropriate advice and guidance.
- Help ensure projects and change activity remain aligned with strategic priorities.
- Support compliance with agreed governance and assurance frameworks.
- Contribute to continuous learning and improvement across project and change delivery.
- Manage competing priorities and organise work effectively against challenging deadlines.
Requirements / Person Specification
The successful candidate should be a qualified and experienced project management professional with a proven track record in portfolio management.
You should have:
- Experience developing and monitoring project plans.
- Experience of ensuring value for money and timely project delivery.
- Experience working with senior stakeholders and providing advice or guidance at senior level.
- Experience managing portfolios involving multiple associated projects.
- Proficiency in Microsoft Office and project management software.
- Working knowledge of Government Green Book appraisal and evaluation principles.
- In-depth understanding of business case methodologies and their practical application.
- Strong organisational and prioritisation skills.
- Ability to manage conflicting demands and challenging deadlines.
- Effective negotiation and influencing skills.
Working Pattern
This is a remote UK-based role with a working commitment of 35 hours per week.
The position is offered on a fixed-term basis until 31 March 2028.
Visa / Right-to-Work
The vacancy information provided does not state that visa sponsorship is available. Applicants should therefore check their eligibility and right-to-work position directly with the Housing Ombudsman Service before applying.
Application / Selection Process
Applications should be submitted through the Housing Ombudsman Service careers portal.
The stated closing date is 24 September 2026, with interviews scheduled for the week commencing 5 October 2026.
Applicants are strongly encouraged to apply early. The Housing Ombudsman Service states that, due to high levels of interest, it reserves the right to close the vacancy before the advertised deadline if it receives 100 applications.
For vacancy-related enquiries, contact:
recruitment@housing-ombudsman.org.uk
Deadline
Closing date: 24 September 2026
Important: The employer may close the vacancy early once 100 applications have been received.
Employer Information
The Housing Ombudsman Service expects employees to uphold its values of:
- Learning
- Excellence
- Openness
- Fairness
The organisation also states its commitment to equality of opportunity and to maintaining a working environment free from harassment, bullying, victimisation and discrimination.
New staff are required to declare and take appropriate action regarding any conflicts of interest in accordance with the organisation’s Conflicts of Interest policy.
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