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Operations Manager

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Operations Manager – Liverpool City Council

Liverpool City Council is recruiting an Operations Manager to lead the strategic operations of its Planning and Building Control Service. This is a permanent, full-time senior role offering a salary of up to £80,881 per year, with flexible agile working.

The successful candidate will help improve service delivery, oversee operational budgets and performance, support digital transformation, and ensure the service contributes to Liverpool’s regeneration agenda.

Visa sponsorship: Liverpool City Council states that this role is not expected to meet the requirements for a Skilled Worker visa. Applicants who require sponsorship should carefully consider this before applying.

Job Overview

  • Job title: Operations Manager
  • Employer: Liverpool City Council
  • Salary: £72,938–£80,881 per year
  • Contract: Permanent, full-time
  • Working hours: 35 hours per week
  • Location: Cunard Building, Water Street, Liverpool, United Kingdom
  • Working arrangement: Agile, fully flexible
  • Department: Planning and Building Control
  • Business unit: Strategy & Change
  • Job reference: liverpoolcitycouncil/TP/683/2317
  • Posted: 9 October 2026
  • Closing date: 30 October 2026

About Liverpool City Council

Liverpool is a vibrant city with diverse communities, a rich cultural heritage and ambitious plans for the future. Liverpool City Council is committed to improving public services and making a positive difference to residents’ lives.

This role offers an opportunity to take on a position of significant responsibility, helping the council improve how its Planning and Building Control Service operates while keeping customer service, innovation and continuous improvement at the centre of its work.

Key Responsibilities

As Operations Manager, you will be responsible for the strategic and operational management of the Planning and Building Control Service.

Your duties will include:

  • Managing the overall strategic operations of the Planning and Building Control Service.
  • Ensuring the service delivers its business plan and achieves its objectives.
  • Managing the operational budget, associated income and financial targets.
  • Leading performance monitoring across the service.
  • Ensuring the service’s IT infrastructure remains fit for purpose.
  • Identifying opportunities to digitise services and introduce operational improvements.
  • Managing software system contracts across Planning and Building Control.
  • Leading procurement of specialist advice and services while ensuring appropriate processes are followed.
  • Helping secure the resources required to support Liverpool’s regeneration agenda.
  • Identifying and managing external grants and other funding opportunities.

You will also champion customer service and encourage innovation and continuous improvement throughout the service.

Employee Benefits

Liverpool City Council offers a range of benefits, including:

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  • Annual leave: At least 31 days, plus bank holidays, increasing to 35 days after five years of service. Pro rata for part-time employees.
  • Additional leave: Option to purchase further annual leave.
  • Flexible working: A Flexibility First approach, with agile working arrangements depending on the role.
  • Pension: Membership of the Local Government Pension Scheme, with an option to join the AVC Scheme.
  • Learning and development: Training and opportunities for career progression.
  • Health and wellbeing: Employee Assistance Programme and Medicash.
  • Travel benefits: Cycle to Work and Travel Pass schemes.
  • Car scheme: Drive Time salary-sacrifice car lease scheme.
  • Family support: Enhanced family-friendly leave policies.
  • Gym membership: Discounted memberships.
  • Volunteering: Employee Volunteering Scheme.

Who Can Apply?

Candidates should review the official job description and person specification to confirm that they meet the role’s requirements.

The council welcomes applications from people with the relevant skills, experience, qualifications and abilities. It is committed to building a workforce that represents the communities it serves.

Liverpool City Council also guarantees an interview to candidates from under-represented groups who meet the minimum essential criteria, in line with its stated recruitment policy.

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Right to work and visa sponsorship: Eligibility to work in the UK will be checked during the final stages of recruitment. Applicants must have the right to work in the UK before starting employment or meet the relevant Home Office sponsorship criteria. However, the council specifically advises that this role is not expected to qualify for a Skilled Worker visa. Do not assume sponsorship is available for this vacancy.

Application and Selection Process

Closing date: Friday, 30 October 2026, at midnight.

  • Shortlisting date: Friday, 6 November 2026
  • Interview date: Friday, 13 November 2026
  • Interview format: Face-to-face questions

Applications are processed through the council’s Tribepad recruitment system. Ensure your profile, employment history and education history are completed, and check your registered email address, including your spam and junk folders, for recruitment updates.

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The council reserves the right to close the vacancy early, so applicants are advised to submit their applications well before the deadline.

For an informal discussion about the role, contact steven.holcroft@liverpool.gov.uk.

For reasonable adjustments during recruitment, contact recruitment@liverpool.gov.uk.

 

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