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Parking Services

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Parking Services Business Development Assistant – 2 Posts

Employer: Derby City Council
Salary: £28,608–£30,515 per year
Location: The Shot Tower, 1 Morledge, Derby, DE1 2AW
Job Type: Permanent, Full-time
Working Hours: 37 hours per week
Number of Vacancies: 2
Closing Date: 10 November 2026
Job Reference: 000012565
Visa Sponsorship: Not stated in the job advert. Applicants requiring Skilled Worker visa sponsorship should confirm eligibility directly with Derby City Council before applying.

Job Overview

Derby City Council is recruiting two Parking Services Business Development Assistants to support the development and improvement of its parking services.

This role combines customer service, business development, research, data analysis and project support. Successful candidates will work with businesses, customers and colleagues to identify service improvements, promote digital parking services and explore opportunities to develop new products.

The position offers an opportunity to develop experience in customer engagement, commercial research and public service delivery while contributing to improvements across Derby.

Key Responsibilities

  • Engage with local businesses and members of the public to understand their parking needs and identify opportunities to improve services.
  • Promote and administer digital parking services, helping customers access and use them effectively.
  • Collect and analyse parking data, survey results and customer feedback, preparing reports to support decision-making.
  • Research competitors and market trends to identify opportunities for new or improved parking products.
  • Support business development projects, including initiatives involving digital solutions and improved customer experiences.
  • Respond to customer, supplier and colleague enquiries by telephone, email and face-to-face.
  • Assist with promotional campaigns, distribute information about parking products and help generate new customer leads.
  • Obtain quotations and support the ordering of signage and promotional materials.

Requirements and Qualifications

Applicants should demonstrate the following:

  • Strong customer service and communication skills.
  • Good IT skills, including Microsoft Word, Excel and PowerPoint, with the ability to learn specialist systems.
  • Ability to collect, analyse and interpret information and present findings in reports or presentations.
  • Good written and numerical skills.
  • Strong organisational skills and the ability to prioritise tasks and meet deadlines.
  • Ability to work independently and contribute effectively within a team.
  • A proactive, enquiring and commercially aware approach to identifying customer needs and service improvements.
  • GCSE Grade 4/C or above, or equivalent, in English and Maths, together with an IT qualification at an equivalent level.
  • Ability to travel around Derby to meet customers and businesses and carry out research.

Salary and Employee Benefits

Derby City Council offers a range of benefits, subject to the role, contract and length of service.

Financial benefits

  • Membership of the Local Government Pension Scheme, including life cover.
  • Team Derby Rewards discounts across retail, leisure and lifestyle brands.
  • Access to the Tusker Car Benefit Scheme.

Work-life balance

  • Annual leave starting at 27 days and increasing to 32 days after five years of service, plus bank holidays depending on the contract.
  • Option to purchase additional annual leave.
  • Flexible and hybrid working arrangements for many roles.
  • Support for employees with caring responsibilities.

Learning and development

  • Learning opportunities and regular career development discussions.
  • Mentoring, professional qualifications and leadership development programmes.
  • Modern workspaces designed to support collaboration and wellbeing.

Health and wellbeing

  • Employee Assistance Programme and wellbeing support.
  • Free annual flu vaccinations.
  • Cycle2Work Scheme and free cycle training.

Additional benefits

  • Up to 15 hours of volunteering leave annually.
  • Employee networks and recognition programmes.
  • An inclusive working environment with reasonable adjustments available during recruitment and employment.

Is Visa Sponsorship Available?

The job advert does not confirm whether visa sponsorship is available for these positions. Applicants who require sponsorship should contact Derby City Council to establish whether the council can sponsor this particular role and whether the position meets the applicable immigration requirements.

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Do not assume sponsorship is available simply because the employer is a local authority.

How to Apply

Applicants can apply through the Derby City Council recruitment website.

Option 1: Online application Complete and submit the application form before the closing deadline. Applicants should clearly explain how their qualifications, skills and experience meet the essential criteria in the person specification.

Option 2: Apply using a CV Applicants who prefer to submit a CV must complete the Declaration Form provided with the vacancy and send both documents to:

Email: Alan.Wood@derby.gov.uk

Include a supporting statement explaining how you meet the essential criteria. CV applications without the completed Declaration Form will not be accepted.

The Equalities Form may also be completed and emailed to recruitmentteam@derby.gov.uk. This form is optional and will not affect the recruitment outcome.

Applications must be submitted by midnight on 10 November 2026. Late applications will not be accepted.

Contact Information

For questions about the vacancy or assistance with the application process:

Recruitment Team
Telephone: 01332 640844
Relay UK: 18001 01332 640844
Email: recruitmentteam@derby.gov.uk

Source: Derby City Council – official job advert.

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