Caseworker

Status Review Unit Caseworker – Home Office

The Home Office is recruiting 2 Status Review Unit Caseworkers in Liverpool, offering a permanent Civil Service role with a salary of up to £34,931 per year. Full training and professional development are provided.

Job Overview

• Employer: Home Office
• Job Title: Status Review Unit Caseworker
• Salary: £34,415 – £34,931 per year
• Location: Liverpool (The Capital)
• Job Grade: Executive Officer (EO)
• Contract: Permanent
• Working Pattern: Full-time, part-time or compressed hours
• Part-time Hours: Minimum 30 hours over 4 days per week
• Vacancies: 2
• Reference Number: 487381
• Closing Date: 9 November 2026, at 11:55 pm
• Visa Sponsorship: Not stated in the job advert. Check the official eligibility and nationality requirements before applying.
• Training: Full training and ongoing professional development provided

About the Role

The Home Office’s Immigration and Citizenship Service manages the UK’s immigration, citizenship, resettlement and identity systems.

The Status Review Unit investigates allegations that immigration status or leave to remain was obtained through deception. Its work includes reviewing cases involving refugee status, Indefinite Leave to Remain (ILR), EU Settlement Scheme status and British citizenship.

As a Status Review Unit Caseworker, you will investigate complex cases, assess evidence and make robust, legally sound decisions. You will contribute to the Home Office’s work to protect the UK’s borders, reduce illegal immigration and uphold the integrity of immigration and citizenship systems.

Full training and support will be provided to help you develop specialist casework and investigative skills.

Key Responsibilities

• Manage a caseload of complex cases independently, ensuring investigations are thorough and decisions are evidence-based.
• Meet productivity and quality targets while maintaining high standards of decision-making.
• Apply relevant legislation, policies and guidance relating to deprivation, revocation, cancellation and curtailment of status.
• Conduct intelligence-led investigations and investigative interviews where appropriate.
• Record investigative activities, findings and decisions accurately.
• Participate in case reviews, quality assurance activities and team meetings.
• Share knowledge, identify best practices and suggest operational improvements.
• Support different functions within the Status Review Unit as required.
• Conduct customer interviews through Microsoft Teams.
• Enrol in the Government Counter Fraud Profession and undertake relevant professional development, including the Counter Fraud Investigator Apprenticeship.

Essential Requirements

Applicants should demonstrate the ability to:

• Manage workloads effectively while meeting productivity targets and maintaining decision-making quality.
• Communicate clearly in writing and verbally, including drafting complex decision letters.
• Analyse information from different sources and reach accurate, legally sound conclusions.
• Liaise professionally with applicants and stakeholders.
• Organise competing priorities and meet deadlines.
• Work flexibly and contribute to positive team outcomes.

Desirable Experience

The following would be advantageous:

• Previous immigration casework experience.
• Experience conducting investigative interviews or other investigative work.
• An accredited Fraud Investigator qualification, or willingness to work towards one.

Important: Immigration casework experience and a Fraud Investigator qualification are desirable, not essential. Applicants should explain how they meet the essential criteria in their personal statement.

Training and Development

The Home Office will provide regular training throughout the year and before new work assignments begin.

Successful applicants must undertake professional development through the Government Counter Fraud Profession. The Counter Fraud Investigator Apprenticeship may help develop further investigative expertise.

Training and mentoring periods may require employees to work full-time and attend the office 100% of the time.

Working Hours and Office Attendance

The role is available full-time, with options for compressed hours and part-time working.

Part-time employees must work at least 30 hours over four days per week due to business requirements.

The position is based at Liverpool (The Capital), where office attendance is mandatory. Some home working may be possible when business needs allow, but employees must spend at least 60% of their working time in the office under the advertised hybrid-working arrangement.

Salary and Benefits

Successful candidates will receive:

• Annual salary of £34,415 – £34,931.
• Civil Service pension with an employer contribution of 28.97%.
• 25 days of annual leave on appointment, increasing to 30 days with service.
• Eight public holidays and one additional privilege day.
• An in-year reward scheme recognising exceptional individual or team achievements.
• Full training and continuing professional development.
• Opportunities to develop investigative, analytical and casework skills.

Behaviours Assessed

The recruitment process will assess candidates against these Civil Service behaviours:

• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing

Candidates will also be assessed on their strengths and relevant experience.

Application and Selection Process

Step 1: Initial Application and Online Test

Applicants must first provide basic personal information to confirm their eligibility. They will then be invited to complete the Civil Service Casework Skills Test.

• Online test deadline: 9 November 2026.
• Complete the test as soon as possible after receiving the invitation; within 24–48 hours is recommended.
• Tests cannot be completed on a mobile phone or tablet.
• Scheduled test-system maintenance is planned for 1 November 2026, from 4 pm to midnight.

Step 2: Personal Statement

Candidates who pass the online test will be invited to complete the full application form.

The application requires a personal statement of up to 1,000 words, demonstrating how the applicant meets the essential criteria.

Use examples from your own experience to explain how you manage workloads, assess information, communicate effectively and maintain quality standards.

Step 3: Sift

• Expected start date: 11 November 2026.
• Candidates will be assessed on their personal statements.

Step 4: Interview

• Expected start date: 2 December 2026.
• Interviews will take place online through Microsoft Teams.
• Questions will assess Civil Service behaviours and strengths.

Candidates must meet the applicable security and pre-employment checking requirements before appointment.

Eligibility and Security Checks

The advert lists nationality and right-to-work requirements for Civil Service employment. Eligible groups include UK and Irish nationals, qualifying Commonwealth nationals with the right to work in the UK, and certain other groups who meet the stated nationality rules.

International applicants should check the official nationality requirements carefully. Do not assume that all applicants living outside the UK are eligible.

Successful candidates must also undergo criminal record and security checks, including the required Security Check clearance and baseline personnel security checks.

Application Deadline

Applications must be completed by 11:55 pm on Monday, 9 November 2026. Both the online test and full application must be completed within the stated deadlines.

A reserve list may be maintained for up to 12 months, although placement on the list does not guarantee a job offer.

How to Apply

Read the full job description, check the eligibility requirements and apply through the official Civil Service Jobs website.

Vacancy reference: 487381