Support Assistant (Category 2.5 Sheltered Housing) – Portsmouth City Council
Portsmouth City Council is recruiting a Support Assistant (Category 2.5 Sheltered Housing) to provide practical and personal support to residents living in sheltered accommodation in Portsmouth.
The current vacancy is based at Nicholson Gardens, although successful applicants may be required to work at another Category 2.5 sheltered housing scheme depending on service requirements.
This is a part-time, on-site social care position offering a salary of £27,346 to £29,170 per year.
Job Details
- Job Title: Support Assistant (Category 2.5 Sheltered Housing)
- Employer: Portsmouth City Council
- Location: Portsmouth, UK
- Current Work Location: Nicholson Gardens
- Job Type: Part-time
- Working Environment: On-site
- Sector: Social Care / Sheltered Housing
- Salary: £27,346 – £29,170 per year
- Closing Date: The vacancy is currently listed as expiring in less than 5 weeks
- Employer: Portsmouth City Council
About the Role
As a Support Assistant, you will work as part of a team supporting residents within a Portsmouth City Council Category 2.5 Sheltered Housing Scheme.
You will work under the supervision of the Scheme Manager, who will provide induction, guidance and support to help you develop confidence in the role. Additional training will also be available to support your professional and personal development.
The role involves providing residents with day-to-day assistance based on their individual needs. This may include domestic support, personal reassurance and assistance during emergencies.
You may also work with external care agencies, Adult Social Care, GPs, pharmacies and residents’ families to ensure appropriate support is provided.
Key Responsibilities
Your responsibilities may include:
- Providing day-to-day support and assistance to sheltered housing residents.
- Offering domestic help to residents who require additional support.
- Providing reassurance and responding appropriately to residents’ needs.
- Liaising with care agencies, Adult Social Care, GPs, chemists and residents’ families where necessary.
- Responding to emergencies within the sheltered housing scheme.
- Supporting frailer residents with personal care issues when required during emergencies.
- Managing challenging behaviour calmly and professionally.
- Spending time with residents to understand their individual support needs.
- Recording relevant information on residents’ support plans.
- Keeping residents’ records updated as appropriate.
- Assisting with serving meals to residents.
- Handling and accounting for cash collected from residents in connection with meals and other activities.
- Working as part of the wider Support Assistant team.
- Working at other Category 2.5 sheltered housing schemes when required.
Requirements / Person Specification
Portsmouth City Council is looking for someone who:
- Has a caring nature and enjoys supporting and talking with people.
- Has good listening and communication skills.
- Takes a professional approach to their work.
- Has good written communication skills.
- Has basic numeracy skills.
- Is prepared to provide domestic assistance to residents.
- Is able to assist with personal care in an emergency where required.
- Is physically able to participate in moving and handling tasks.
- Works well as part of a team.
- Has the confidence to work independently.
- Can deal with challenging situations calmly and appropriately.
- Has basic IT skills, including basic use of Microsoft Word and Outlook.
- Is flexible and reliable.
- Is willing to work across different sheltered housing schemes when required.
- Can work flexibly to meet the needs of residents and the service.
- Can converse comfortably with customers and provide advice in accurate spoken English.
Salary & Benefits
The advertised salary is:
£27,346 – £29,170 per year
The position also provides access to induction and training designed to help successful applicants develop confidence and skills in the role.
Further benefits and employment terms should be confirmed from the official Portsmouth City Council vacancy information before applying.
Working Pattern
This is a part-time, on-site position.
Although the current vacancy is at Nicholson Gardens, employees may be required to work at another Category 2.5 sheltered housing scheme when service requirements make this necessary.
Flexibility with working hours is also required to meet the needs of residents and the sheltered housing service.
Visa / Right-to-Work
The supplied vacancy information does not confirm Skilled Worker visa sponsorship.
Applicants who require employer sponsorship should check the employer’s current sponsorship position and the eligibility of this specific role before applying. Meeting the job requirements does not by itself guarantee visa sponsorship.
Applicants must also have the appropriate right to work in the UK unless the employer confirms that sponsorship is available for the position.
Application / Selection Process
Interested applicants should apply through the LG Jobs vacancy page for Portsmouth City Council.
The selection process and any additional requirements should be checked carefully in the official vacancy information before submitting an application.
Applicants should ensure that their application demonstrates relevant experience and skills, particularly in areas such as supporting vulnerable people, communication, teamwork, dealing with challenging situations, basic IT and responding appropriately to residents’ needs.
Deadline
The vacancy is currently shown as expiring in less than 5 weeks on LG Jobs.
Because closing dates can change, applicants should check the official vacancy page for the exact deadline before applying.
FAQs
What is the salary for the Support Assistant role?
The advertised salary is £27,346 to £29,170 per year.
Where is the job based?
The current vacancy is at Nicholson Gardens in Portsmouth. You may also be required to work at another Category 2.5 sheltered housing scheme depending on service needs.
Is this a full-time position?
No. The vacancy is advertised as a part-time position.
Is the role on-site?
Yes. The position is advertised as on-site.
Does this job offer visa sponsorship?
The supplied advert does not state that visa sponsorship is available. Applicants requiring sponsorship should verify this directly with Portsmouth City Council before applying.
What type of residents will I support?
The role involves supporting residents living within a Category 2.5 sheltered housing scheme. Some residents may be frailer and require additional assistance during emergencies.
Will personal care be required?
The advert states that, in emergencies, the role may involve assisting some frailer residents with personal care issues.
Is previous social care experience required?
The supplied advert does not explicitly state a specific qualification or previous experience requirement. However, applicants should demonstrate the caring, communication, teamwork, flexibility and practical skills required for the role.
Are there training opportunities?
Yes. The Scheme Manager will provide induction and guidance, with additional training available to support personal development.
How do I apply?
Applications should be submitted through the official LG Jobs vacancy listing for Portsmouth City Council. Check the vacancy details and closing date before applying.
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