L5 Digital Learning Designer Apprentice – Driver and Vehicle Standards Agency
Salary: £30,485 per year
Grade: Executive Officer
Contract: Permanent, Apprenticeship
Working pattern: Full-time, 37 hours per week
Locations: Birmingham, Bristol or Newcastle-upon-Tyne
Vacancies: 1
Reference: 480497
Department: Driver and Vehicle Standards Agency (DVSA), People & Places
Closing date: 6 October 2026 at 11:55 pm
Expected apprenticeship start: January 2027
About the Role
The Driver and Vehicle Standards Agency (DVSA) is recruiting an L5 Digital Learning Designer Apprentice to join its Learning & Corporate Development Team.
The successful candidate will support the design, development, implementation and evaluation of digital learning solutions, including bespoke eLearning and video-based resources.
The role involves working with colleagues, customers and stakeholders to identify learning needs and turn complex information into accessible, engaging learning products that meet DVSA standards and organisational priorities.
You will also have the opportunity to develop your professional skills while working towards the Level 5 Digital Learning Designer apprenticeship.
Key Responsibilities
Your responsibilities will include:
- Consulting with stakeholders to identify learning requirements and develop suitable digital learning solutions.
- Storyboarding and creating DVSA-specific eLearning products using appropriate technologies.
- Supporting the development of digital learning using technologies such as videography, gamification and 360-degree virtual reality filming.
- Hosting bespoke learning products on the organisation’s Learning Management System (LMS).
- Monitoring and reporting on learning completion rates.
- Supporting pilots for new learning products and services.
- Helping assess whether learning solutions are suitable for internal delivery, external suppliers or online eLearning.
- Working with procurement colleagues to source cost-effective solutions and contractors where required.
- Building effective working relationships with colleagues, customers and other stakeholders.
- Supporting continuous improvement and the delivery of learner-focused products aligned with DVSA’s Learning and Development strategy.
Requirements / Person Specification
Applicants should have a strong interest in digital learning and relevant skills or experience in areas such as:
- Digital learning and eLearning technologies.
- eLearning storyboard design.
- Learning needs analysis.
- The learning and development lifecycle, including design, development, implementation, delivery or facilitation, and evaluation.
- Understanding and interpreting complex information and presenting it in clear, accessible formats.
- Working collaboratively with diverse stakeholders both remotely and face to face.
Apprenticeship Eligibility
Applicants must meet the apprenticeship eligibility requirements. You must:
- Be aged 18 or over.
- Have the right to work in the UK.
- Not be in full-time education.
- Not be receiving funding for another learning programme when enrolled on this apprenticeship.
- Have valid and eligible residency status and have been resident in the UK for the three years before the apprenticeship starts.
- Hold five GCSEs at grade 4 or above, including English and Maths, or equivalent qualifications.
- Hold two A Levels, including at least one digital subject at GCSE or A Level, or equivalent qualifications such as BTEC or T Levels.
- Already hold CIPD Associate membership (Level 3 qualification in Learning & Development), or be willing to work towards this level.
- Be able to start the apprenticeship in January 2027.
If you already hold or are studying towards a qualification at the same or a higher level that is similar in content, you may not be eligible.
Applicants must also not already be over-qualified or over-experienced in this type of work. Applications may be withdrawn if the eligibility requirements are not met.
Salary & Benefits
The salary is £30,485 per year.
The DVSA also offers a range of Civil Service benefits, including:
- Civil Service Defined Benefit Pension Scheme with an employer contribution of 28.97%.
- 25 days of annual leave, increasing by one day for each year of service up to 30 days.
- Eight bank holidays plus an additional privilege day for the King’s birthday.
- Access to a staff discount portal.
- Career development opportunities and potential support for relevant professional qualifications.
- Access to a 24-hour Employee Assistance Programme.
- Flexible working options.
- Opportunities to work within a diverse and inclusive Civil Service environment.
Working Pattern
This is a full-time role of 37 hours per week.
Around 20% of working time will be dedicated to the apprenticeship, with three days of office attendance at a designated hub location.
The position is suitable for hybrid working, subject to business requirements. The current expectation is that at least 60% of working time each month will be spent at the designated workplace or another location required for business purposes.
Some travel to other offices and stakeholder locations may be required, including occasional overnight stays.
Alternative working patterns may be discussed with the vacancy holder, although the role is advertised as full-time and an alternative arrangement may not be available.
Visa Sponsorship / Right to Work
Visa sponsorship is NOT available for this position.
The DVSA states that it does not hold a UKVI Skilled Worker sponsor licence and cannot sponsor individuals for Skilled Worker sponsorship.
Applicants must already have the appropriate right to work in the UK before applying.
This is particularly important for candidates currently outside the UK or those who require Skilled Worker sponsorship to take up employment.
Civil Service Selection Process
The recruitment process will use the Civil Service Success Profiles framework and will assess behaviours, strengths and experience.
The process consists of:
Stage 1 – Online Test
Applicants will initially complete a Civil Service Work Strengths test assessing Ability.
Candidates who pass the test will be invited to complete the full application.
Stage 2 – Sift
Applicants will be assessed on:
- Communicating and Influencing: a 250-word behaviour statement.
- Experience: CV and a 750-word personal statement.
The personal statement should demonstrate relevant experience in digital learning, eLearning storyboard design and technologies, the learning lifecycle, and collaborative working with diverse stakeholders.
The sift is scheduled to take place from 7 October 2026.
Stage 3 – Interview
Interviews are expected to take place during the week commencing 26 October 2026 and will be conducted online through Microsoft Teams.
The interview will assess:
- Communicating and Influencing.
- Developing Self and Others.
- Changing and Improving.
- Strengths.
Candidates will also be required to prepare and deliver a presentation assessing the Changing and Improving behaviour.
Application / Selection Process
Applications must be submitted through the Civil Service Jobs recruitment system.
Candidates should complete the online test as soon as possible after receiving the invitation. The employer recommends completing it within 24–48 hours to allow sufficient time to complete the full application before the closing date.
Both the online test and full application must be completed by the advertised deadline.
Applicants should ensure that all examples and statements in their application are truthful and based on their own experience. The employer states that applications containing plagiarism or presenting AI-generated material as the applicant’s own experience may be withdrawn.
A 12-month reserve list may be used for this recruitment campaign.
Closing Date
6 October 2026 at 11:55 pm
The apprenticeship is expected to begin in January 2027.
Security and Pre-Employment Checks
Successful candidates will be subject to the relevant pre-employment checks, including:
- Basic or equivalent criminal record checks.
- Baseline Personnel Security Standard checks.
- Internal Fraud Database checks where applicable.
- Social media checks for external applicants and eligible current employees of accredited NDPBs.
Nationality Requirements
The vacancy is broadly open to eligible:
- UK nationals.
- Republic of Ireland nationals.
- Commonwealth nationals with the right to work in the UK.
- Eligible EU, Swiss, Norwegian, Icelandic and Liechtenstein nationals and qualifying family members with relevant EUSS status.
- Certain individuals with limited or indefinite leave to remain who meet the applicable EUSS eligibility requirements.
- Turkish nationals and certain qualifying family members who have acquired the right to work in the Civil Service.
Applicants should check the official Civil Service nationality rules to confirm their eligibility.
Reasonable Adjustments
The Civil Service is a Disability Confident Leader employer and provides reasonable adjustments during the recruitment process.
Applicants who require adjustments should provide details in the relevant section of their application. Candidates can also contact Government Recruitment Service before the closing date to discuss their requirements.
How to Apply
To apply, search for L5 Digital Learning Designer Apprentice – Driver and Vehicle Standards Agency, reference 480497, on Civil Service Jobs and complete the online application process.
Job contact: Darrell Sanders, DVSA
Email: darrell.sanders@dvsa.gov.uk
Recruitment team: Government Recruitment Service
Email: dftrecruitment.grs@cabinetoffice.gov.uk