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Admin Support

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Admin Support – Community Paeds Child in Care Team

Employer: Birmingham Community Healthcare NHS Foundation Trust
Location: St Stephens Centre, Birmingham, B21 0SY
Salary: £25,272 per year (pro rata)
Band: NHS Band 2
Contract: Permanent
Working pattern: Part-time, 22.5 hours per week
Working days: Tuesday, Wednesday and Thursday
Working hours: 8:30 am – 4:30 pm
Closing date: 28 October 2026
Reference: 820-8174148-CF
Visa sponsorship: Not stated in the job advert. Applicants requiring sponsorship should confirm eligibility directly with the employer.

Job Overview

Birmingham Community Healthcare NHS Foundation Trust is recruiting a Band 2 Admin Support worker to join its Community Paediatrics Child in Care Team.

The successful candidate will provide administrative and clerical support to the Child in Care medical secretarial team, helping ensure the service operates efficiently and that patient records, correspondence and clinic arrangements are properly managed.

This is a permanent, part-time opportunity offering 22.5 hours per week across three days: Tuesday, Wednesday and Thursday.

Key Responsibilities

The successful applicant will be responsible for:

  • Answering telephone calls, handling initial enquiries and forwarding messages to the appropriate staff.
  • Managing incoming and outgoing correspondence, including opening, date-stamping and distributing post.
  • Maintaining accurate patient and departmental records, including updating information on the Patient Administration System (PAS).
  • Retrieving case notes and documentation when required, including for audit purposes.
  • Preparing clinic lists for consultants and medical staff at the beginning of clinic sessions.
  • Liaising with consultants’ secretaries and the Central Booking Service about clinic cancellations, additions and amendments.
  • Scanning, photocopying, filing, uploading and distributing confidential documents in line with data protection requirements.
  • Assisting medical secretaries with routine administrative tasks, correspondence and copy typing where necessary.
  • Monitoring stationery and clinical documentation supplies and ensuring clinic rooms are appropriately stocked.
  • Coordinating equipment and stationery requests and resolving routine administrative issues.
  • Supporting quality assurance activities, departmental audits and compliance with administrative standards.
  • Following Trust policies, departmental procedures and Standard Operating Procedures (SOPs).
  • Undertaking other appropriate duties as agreed with the line manager.

Essential Qualifications

Applicants must have:

  • Five or more GCSEs/O-levels, including English and Mathematics at Grade C or above, or equivalent qualifications.

Essential Experience

Candidates should demonstrate:

  • Previous office experience in a role involving contact with the public.
  • Experience of working effectively as part of a team.

Essential Skills and Knowledge

Applicants should have:

  • Excellent communication skills when dealing with staff and members of the public.
  • The ability to work independently, remain self-motivated and prioritise their workload.
  • Computer skills, including familiarity with Windows XP and Microsoft Excel.

Salary and Working Hours

The advertised salary is £25,272 per annum, pro rata, under the NHS Agenda for Change pay scheme.

The position is permanent and part-time, with 22.5 hours worked over three days each week:

  • Tuesday: 8:30 am – 4:30 pm
  • Wednesday: 8:30 am – 4:30 pm
  • Thursday: 8:30 am – 4:30 pm

The salary paid will be adjusted to reflect the part-time working arrangement.

Visa Sponsorship Information

The advert does not confirm whether visa sponsorship is available for this position. Applicants who require a Certificate of Sponsorship should contact Birmingham Community Healthcare NHS Foundation Trust before applying to establish whether sponsorship can be considered for this role.

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About Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS Foundation Trust (BCHC) employs approximately 5,000 staff and delivers more than 100 NHS services to people across different stages of life.

The Trust provides community healthcare services to Birmingham’s population of approximately 1.1 million people, alongside specialist rehabilitation and dental services across the wider West Midlands region.

Its teams work across community clinics, hospitals and patients’ homes, collaborating with health and social care partners to deliver safe, high-quality care.

How to Apply

Interested applicants should submit their applications through the official NHS Jobs website before the closing date.

Closing date: 28 October 2026.

Please note that the employer may close the advert earlier if sufficient applications are received. Applicants are therefore encouraged to apply as soon as possible.

Contact for Enquiries

For questions about the role, contact:

Contact person: Lauren Yeomans, Admin Team Leader
Email: lauren.yeomans2@nhs.net
Telephone: 07708076409

Employer: Birmingham Community Healthcare NHS Foundation Trus

Source: NHS Jobs – Birmingham Community Healthcare NHS Foundation Trust. Vacancy reference: 820-8174148-CF.

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