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Executive Assistant

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Executive Assistant – People & Estates | Ofgem

Salary: £35,232–£48,561 per year | Permanent | Cardiff, Glasgow or London

Ofgem is recruiting an experienced Executive Assistant to support senior leaders across its People & Estates function. This is an opportunity to work closely with Directors, manage high-level priorities and contribute to important decisions shaping Great Britain’s energy sector.

The role is permanent and offers hybrid working, a Civil Service pension and opportunities for professional development.

Visa sponsorship: Not stated in the vacancy. Applicants should confirm sponsorship eligibility directly with Ofgem before applying. The advert lists specific nationality and right-to-work requirements for Civil Service employment.

Job Overview

  • Employer: Ofgem
  • Job title: Executive Assistant – People & Estates
  • Reference: 484187
  • Salary: £38,021–£48,561 in London; £35,232–£45,831 nationally
  • Locations: Cardiff, Glasgow or London
  • Contract: Permanent
  • Working pattern: Full-time
  • Working arrangement: Hybrid, currently one day per week in the office, subject to review
  • Vacancies: 1
  • Closing date: 28 October 2026 at 11:55 pm
  • Department: Corporate Services
  • Travel: Travel around the UK is required

About the Role

Ofgem is Great Britain’s independent energy regulator. It works to protect energy consumers, oversee the energy sector and support the transition to a cleaner, more affordable and secure energy system.

As Executive Assistant, you will provide high-level support to Directors and senior leaders, helping them manage their time effectively and focus on strategic priorities. You will work with colleagues across different teams, coordinate important information and maintain professional relationships with internal and external stakeholders.

The position requires substantial experience supporting Directors or senior leaders, excellent organisational skills, discretion and the ability to handle competing priorities in a demanding environment.

Applicants based in Cardiff and Glasgow are particularly encouraged to apply.

Key Responsibilities

  • Manage Directors’ diaries and forward plans, ensuring their time aligns with strategic priorities.
  • Act as a first point of contact for internal and external stakeholders, handling enquiries professionally.
  • Build effective working relationships across the directorate and wider organisation.
  • Coordinate meeting papers, briefings and other documents with Private Secretaries.
  • Keep Directors and Private Secretaries informed of important developments, risks and relevant information.
  • Handle confidential information with discretion and sound judgement.
  • Provide additional administrative support as required to ensure the directorate operates efficiently.

Essential Requirements

Applicants should demonstrate:

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  • Proven experience as an Executive Assistant supporting Directors or Deputy Directors, with responsibility for proactively managing their time and priorities. This is the lead criterion.
  • The ability to multitask, remain calm under pressure and solve problems logically.
  • Excellent organisational skills, attention to detail and the ability to work independently.
  • Strong communication and interpersonal skills, including the ability to engage confidently with senior stakeholders.
  • Experience handling highly confidential matters appropriately.
  • Proficiency in Microsoft Office, OneNote and document management systems.

Desirable experience: Working in a government, regulatory or public sector environment.

Behaviours Assessed

The selection process will assess candidates against these Civil Service behaviours:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Salary and Benefits

Ofgem offers a competitive benefits package, including:

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  • Civil Service pension with an employer contribution of 28.97%.
  • 30 days of annual leave after two years.
  • Hybrid working, currently requiring one office day per week.
  • Flexible working hours and family-friendly policies.
  • Training and professional development opportunities.
  • Collaborative teams and opportunities to contribute to the UK’s energy transition.

Application and Selection Process

The recruitment process uses Civil Service Success Profiles and assesses behaviours, ability and experience.

After selecting Apply now, candidates will be directed to a Civil Service online test. The advert states that the test is untimed and can be completed at the applicant’s own pace.

Candidates who pass the test will be asked to provide their personal details, career history and qualifications, followed by answers to two questions demonstrating how they meet the essential and desirable criteria. An initial sift may focus only on the lead criterion if application numbers are high.

Applicants should use genuine examples from their own experience and ensure their answers address the stated requirements.

Successful candidates must undergo a basic criminal record check and relevant security checks, including the Baseline Personnel Security Standard where applicable.

Application deadline: 28 October 2026 at 11:55 pm.

Contact Information

For recruitment enquiries, contact Ofgem at recruitment@ofgem.gov.uk.

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