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Admin Clerk

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Admin Clerk – Mount Farm Surgery | £12.78 Per Hour | Part-Time NHS GP Practice Job

Mount Farm Surgery, a forward-thinking GP practice in Moreton Hall, Bury St Edmunds, Suffolk, is recruiting an experienced Admin Clerk to join its busy practice support team. The successful candidate will help ensure the smooth delivery of patient care by providing administrative, secretarial and telephone support.

This permanent, part-time opportunity is suitable for an organised administrator with strong IT, communication and time-management skills. Previous primary care experience is desirable but not essential.

Job Overview

  • Job Title: Admin Clerk
  • Employer: Primary Care Careers – Mount Farm Surgery
  • Salary: £12.78 per hour
  • Location: Lawson Place, Bury St Edmunds, Suffolk, IP32 7EW
  • Contract Type: Permanent
  • Working Pattern: Part-time, 24 hours per week
  • Working Days: Monday, Wednesday and Thursday
  • Working Hours: 8:00 am – 5:00 pm
  • Number of Vacancies: Not stated in the advert
  • Reference Number: 30094
  • Closing Date: 30 October 2026
  • Visa Sponsorship: Not stated in the job advert.

Important: The working pattern is fixed to meet the needs of the practice. Applicants must be able to work the specified days and hours.

About the Role

Mount Farm Surgery is looking for an experienced administrator to support its practice team and contribute to the efficient delivery of patient services.

The successful candidate will handle incoming enquiries, process patient information, support GP administrative tasks and help maintain accurate records. You will also assist the senior admin clerk with the day-to-day running of the administrative department.

The role requires someone who can work accurately, maintain confidentiality, manage competing priorities and communicate professionally with patients and healthcare colleagues.

Key Responsibilities

  • Process incoming and outgoing post and ensure it is handled appropriately.
  • Answer administrative telephone calls and respond to enquiries.
  • Process documents and administrative tasks promptly.
  • Handle patient requests and queries.
  • Support GP administrative work, including chasing results, managing GP requests and contacting patients.
  • Book recall appointments, including annual review appointments.
  • Process patient registrations and keep registration records up to date.
  • Follow the department’s agreed workflows and security procedures.
  • Check emails regularly and respond when necessary.
  • Process patient deductions regularly.
  • Respond to administrative and secretarial enquiries from patients, doctors and hospital staff.
  • Prepare GP correspondence using digital dictation and compose appropriate letters.
  • Complete and submit referral forms.
  • Attend staff meetings and participate in required training.
  • Take part in meetings, one-to-one sessions, interim reviews and appraisals when requested.
  • Assist the senior admin clerk with the daily running of the department and report issues as appropriate.
  • Provide additional cover for colleagues during annual leave or sickness when required.
  • Undertake other reasonable duties assigned by the line manager.

Requirements and Person Specification

Applicants should have the following skills and experience:

  • Experience working as an administrator.
  • Excellent IT skills.
  • Strong time-management and organisational abilities.
  • Effective communication skills and the ability to handle confidential information discreetly.
  • The ability to multitask, work efficiently and maintain attention to detail under pressure.
  • The ability to work independently and as part of a multidisciplinary team.
  • Flexibility to work additional or alternative hours occasionally to cover colleagues.
  • Residence within a reasonable commuting distance of the practice.

Desirable: Experience working in primary care is an advantage but is not essential.

Salary and Employee Benefits

Mount Farm Surgery offers the following benefits:

See also Admin Roles

  • Generous annual leave entitlement.
  • Membership of the NHS contributory pension scheme.
  • Access to NHS discounts and the Blue Light Card, with savings on retail, dining, holidays and other purchases.
  • A fully equipped kitchen and staff room.
  • Paid gym membership.

Working Hours and Availability

This is a part-time position offering 24 hours per week, with shifts scheduled for Monday, Wednesday and Thursday from 8:00 am to 5:00 pm.

The practice has confirmed that these hours are fixed. Applicants should ensure they can meet this requirement before applying. Some flexibility may also be necessary to cover colleagues’ holiday or sickness absences.

Application and Selection Process

Interested applicants should review the job specification and person specification carefully before submitting an application.

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To apply, use the official NHS Jobs application link below.

Closing date: 30 October 2026

Contact Information

For further information about the position, contact:

  • Contact: Recruitment Team, Mount Farm Surgery
  • Email: enquiries@eoeprimarycarecareers.nhs.uk
  • Telephone: 01206 918760

Employer: Primary Care Careers
Work Location: Lawson Place, Bury St Edmunds, Suffolk, IP32 7EW

 

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