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Home Office Security Pass Team Admin Officer – £30,920 | Permanent Civil Service Job | Liverpool

The Home Office is recruiting a Security Pass Team Admin Officer to join its Chief Operating Officer Group in Liverpool. This is a permanent, full-time Civil Service opportunity offering a salary of £30,920 per year, excellent pension benefits, generous annual leave, and comprehensive training.

If you’re an organised administrator with excellent communication skills and experience working in a fast-paced office environment, this could be an excellent opportunity to build a long-term Civil Service career.

Job Details

Category Information
Job Title Home Office Security Pass Team Admin Officer
Employer Home Office
Location Liverpool, England
Salary £30,920 per year
Job Grade Administrative Officer
Job Type Permanent
Working Pattern Full-Time
Business Area Chief Operating Officer Group
Reference Number 470956
Application Deadline 30 July 2026 (11:55 PM)

About the Role

The Home Office plays a vital role in keeping the UK safe through work involving policing, immigration, passports, national security and public protection.

As a Security Pass Team Admin Officer, you’ll help manage staff security passes, warrants, ID cards and access permissions while providing administrative support to the Physical Security Team.

This is an office-based role in Liverpool, with no hybrid or remote working available.

Key Responsibilities

  • Process staff pass, warrant and ID card applications.
  • Issue passes in accordance with Home Office security policies.
  • Manage the Security Pass Team counter service.
  • Respond to security-related enquiries from staff and visitors.
  • Maintain the Pass Team mailbox and meet service level agreements.
  • Process access control requests across the Home Office estate.
  • Provide telephone and administrative support.
  • Handle incoming post and security documentation.
  • Complete additional administrative duties when required.

Essential Requirements

Applicants should be able to demonstrate:

See also Sales Manager

  • Excellent written and verbal communication skills.
  • Strong organisational and time management abilities.
  • Ability to work efficiently in a busy office environment.
  • Confidence prioritising multiple tasks.
  • Flexibility to adapt to changing priorities.
  • Good knowledge of Microsoft Office 365 (Word, Excel, Outlook and PowerPoint).
  • Ability to work independently using initiative.
  • Professional handling of confidential and sensitive information.

Desirable Skills

Applications will be strengthened by experience in:

  • Administration
  • Office support
  • Customer service
  • Security-related roles
  • Processing confidential records
  • Working with sensitive personal information

Training

Successful applicants will receive:

  • Full on-the-job training.
  • Dedicated mentor support.
  • Continuous guidance from experienced colleagues.
  • Ongoing learning and career development opportunities.

Employee Benefits

Working with the Home Office includes:

  • Salary of £30,920 annually.
  • Civil Service Pension with 28.97% employer contribution.
  • 25 days annual leave increasing to 30 days with service.
  • Eight public holidays.
  • One additional privilege day.
  • Performance recognition and reward schemes.
  • Excellent career progression opportunities.

Selection Process

The recruitment process includes:

  1. Civil Service Judgement Test.
  2. Online application.
  3. CV submission.
  4. Personal Statement (maximum 500 words).
  5. Behaviour statement (Making Effective Decisions – 250 words).
  6. Sift assessment.
  7. Microsoft Teams interview.

Security Requirements

Successful candidates must:

  • Pass Criminal Record Checks.
  • Obtain UK Security Check (SC) clearance.
  • Complete Baseline Personnel Security Standard (BPSS) checks.

Who Can Apply?

This vacancy is open to applicants who meet the Home Office nationality and right-to-work requirements, including eligible UK nationals and other qualifying groups listed in the official vacancy.

Visa Sponsorship: This vacancy does not state that Skilled Worker visa sponsorship is available. Applicants must already have the legal right to work in the UK.

Application Deadline

30 July 2026 (11:55 PM UK time)

Apply Now

Read the full job description and submit your application through the official Civil Service Jobs portal.

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