Home Office Security

Home Office Security Pass Team Admin Officer – £30,920 | Permanent Civil Service Job | Liverpool

The Home Office is recruiting a Security Pass Team Admin Officer to join its Chief Operating Officer Group in Liverpool. This is a permanent, full-time Civil Service opportunity offering a salary of £30,920 per year, excellent pension benefits, generous annual leave, and comprehensive training.

If you’re an organised administrator with excellent communication skills and experience working in a fast-paced office environment, this could be an excellent opportunity to build a long-term Civil Service career.

Job Details

About the Role

The Home Office plays a vital role in keeping the UK safe through work involving policing, immigration, passports, national security and public protection.

As a Security Pass Team Admin Officer, you’ll help manage staff security passes, warrants, ID cards and access permissions while providing administrative support to the Physical Security Team.

This is an office-based role in Liverpool, with no hybrid or remote working available.

Key Responsibilities

• Process staff pass, warrant and ID card applications.
• Issue passes in accordance with Home Office security policies.
• Manage the Security Pass Team counter service.
• Respond to security-related enquiries from staff and visitors.
• Maintain the Pass Team mailbox and meet service level agreements.
• Process access control requests across the Home Office estate.
• Provide telephone and administrative support.
• Handle incoming post and security documentation.
• Complete additional administrative duties when required.

Essential Requirements

Applicants should be able to demonstrate:

• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Ability to work efficiently in a busy office environment.
• Confidence prioritising multiple tasks.
• Flexibility to adapt to changing priorities.
• Good knowledge of Microsoft Office 365 (Word, Excel, Outlook and PowerPoint).
• Ability to work independently using initiative.
• Professional handling of confidential and sensitive information.

Desirable Skills

Applications will be strengthened by experience in:

• Administration
• Office support
• Customer service
• Security-related roles
• Processing confidential records
• Working with sensitive personal information

Training

Successful applicants will receive:

• Full on-the-job training.
• Dedicated mentor support.
• Continuous guidance from experienced colleagues.
• Ongoing learning and career development opportunities.

Employee Benefits

Working with the Home Office includes:

• Salary of £30,920 annually.
• Civil Service Pension with 28.97% employer contribution.
• 25 days annual leave increasing to 30 days with service.
• Eight public holidays.
• One additional privilege day.
• Performance recognition and reward schemes.
• Excellent career progression opportunities.

Selection Process

The recruitment process includes:

1. Civil Service Judgement Test.
2. Online application.
3. CV submission.
4. Personal Statement (maximum 500 words).
5. Behaviour statement (Making Effective Decisions – 250 words).
6. Sift assessment.
7. Microsoft Teams interview.

Security Requirements

Successful candidates must:

• Pass Criminal Record Checks.
• Obtain UK Security Check (SC) clearance.
• Complete Baseline Personnel Security Standard (BPSS) checks.

Who Can Apply?

This vacancy is open to applicants who meet the Home Office nationality and right-to-work requirements, including eligible UK nationals and other qualifying groups listed in the official vacancy.

Visa Sponsorship: This vacancy does not state that Skilled Worker visa sponsorship is available. Applicants must already have the legal right to work in the UK.

Application Deadline

30 July 2026 (11:55 PM UK time)

Apply Now

Read the full job description and submit your application through the official Civil Service Jobs portal.