Digital Content

Digital Content Officer – Career Connect  Liverpool | £31,638–£34,637

Career Connect is recruiting a Digital Content Officer to support its growing visibility, digital transformation and engagement across its audiences.

Job Overview

About Career Connect

Career Connect is a charity focused on helping people overcome barriers and access life-changing services and opportunities.

The organisation has been recognised as Careers Provider of the Year and is continuing to expand its digital transformation and growth strategies.

The successful Digital Content Officer will play an important role in communicating Career Connect’s work, increasing online visibility and creating engaging digital experiences.

About the Role

The Digital Content Officer will create high-quality digital content and help Career Connect make effective use of its digital channels.

The position combines content creation, website management, SEO, GEO, analytics, digital campaigns and user journeys.

Key Responsibilities

Digital Content Creation

• Find and develop stories that inspire audiences.
• Create high-quality content across multiple platforms.
• Produce platform-specific content, including video.
• Develop content that supports Career Connect’s mission.
• Increase online visibility and engagement.

Digital Campaigns

• Plan and execute multi-channel digital campaigns.
• Create content for different digital platforms.
• Monitor campaign performance.
• Use analytics to measure impact.
• Apply insights to improve engagement.

Website Management

• Manage website content on a day-to-day basis.
• Update and maintain web pages.
• Improve the digital user experience.
• Support digital transformation initiatives.
• Optimise content for search and discovery.

SEO and GEO

• Create well-written, search-optimised content.
• Apply SEO and GEO principles.
• Improve the visibility and discoverability of digital content.

Analytics

• Monitor digital performance.
• Analyse engagement data.
• Identify trends and opportunities.
• Use insights to improve content and campaigns.

User Journeys and CRM

• Develop integrated digital user journeys.
• Incorporate CRM into relevant user journeys.
• Help audiences move effectively between digital channels and services.

Supporting Colleagues

• Empower colleagues to create digital content.
• Share digital content knowledge and best practices.
• Support teams in using digital channels effectively.

What Career Connect Is Looking For

The ideal candidate will be:

• Passionate about finding and telling inspiring stories.
• Creative and confident exploring new digital channels.
• Experienced in creating platform-specific content.
• Comfortable producing video content.
• Experienced in multi-channel digital campaigns.
• Confident using analytics and insights.
• An excellent writer with SEO and GEO skills.
• Experienced in website management.
• Able to create integrated user journeys.
• Familiar with CRM-related journeys.
• Comfortable supporting colleagues with content creation.
• Experienced working across teams.

Qualifications and Experience

Candidates should have:

• 2+ years’ experience in website management.
• Proven experience in digital content creation.

Experience in digital marketing, analytics, SEO, digital campaigns, social media, video and CRM journeys would be advantageous.

Salary and Employment Details

• Salary: £31,638 – £34,637 per year
• Employment: Permanent
• Hours: Full-time
• Location: Liverpool, UK

Application Deadline

7 September 2026

Applicants should submit their applications before the closing date.

Expected Interview Date

Interviews are expected to take place on:

18 September 2026

Who Is This Opportunity Suitable For?

This role may be suitable for professionals with experience in:

• Digital content creation
• Website management
• Digital marketing
• Content strategy
• SEO and GEO
• Digital campaigns
• Social media
• Video content
• Website analytics
• CRM
• User experience
• Charity communications

Why Consider This Opportunity?

This is an opportunity to use creative, technical and analytical digital skills to support the growth of a charity and help it reach more people with its services.

The successful candidate will have the opportunity to contribute to digital transformation while developing engaging content and improving audience experiences.

How to Apply

Review the full vacancy details and application requirements before applying.

Apply here:

Apply Now – Digital Content Officer at Career Connect

Job Summary