EPR Programme Delivery Support Officers – 2 WTEs | NHS Jobs
UK NHS Job Opportunity – Band 6
Job Overview
- Job Title: EPR Programme Delivery Support Officers – 2 WTEs
- Employer: South London and Maudsley NHS Foundation Trust
- Location: London, SE5 8AF
- Salary: £47,951 – £56,863 per year
- Pay Scheme: Agenda for Change
- Band: Band 6
- Contract: Fixed term
- Duration: 12 months
- Working Pattern: Full-time
- Working Hours: Monday to Friday, within 8am–6pm
- Date Posted: 17 August 2026
- Closing Date: 31 August 2026
- Vacancies: 2 WTEs
- Reference: 334-NCL-8189120-MU
Certificate of Sponsorship Available
International applicants requiring current Skilled Worker sponsorship are welcome to apply. The employer states that applications from candidates who require current Skilled Worker sponsorship to work in the UK will be considered alongside all other applications.
About the Role
The successful candidates will join the Electronic Patient Record (EPR) team within the Digital Services Directorate at South London and Maudsley NHS Foundation Trust.
The EPR programme is a major digital transformation initiative designed to:
- Improve staff workflows
- Enhance patient safety
- Improve service delivery
- Support better outcomes for service users
- Modernise digital systems across the Trust
As an EPR Programme Delivery Support Officer, you will work closely with the EPR Programme Manager, project managers, workstream leads and multidisciplinary teams.
Main Responsibilities
Programme Support
- Support the establishment and daily operation of the EPR Programme Delivery Support Office.
- Supervise and provide guidance to an EPR Programme Delivery Support Analyst.
- Act as a key contact for programme delivery queries.
- Support project managers and workstream leads with programme methodologies, templates and systems.
- Help ensure programme activities remain organised and on track.
Governance, Assurance and Reporting
- Maintain the programme governance framework.
- Provide secretariat support for Programme Board and workstream meetings.
- Coordinate agendas and take concise minutes.
- Track actions and ensure follow-up.
- Produce programme reports, dashboards, highlight reports and RAID summaries.
- Maintain accurate programme documentation.
- Ensure documents are appropriately filed and version-controlled.
Planning and Programme Control
- Maintain the integrated programme plan using MS Planner or similar systems.
- Monitor programme progress.
- Identify and highlight dependencies.
- Maintain and review the programme-level Risk, Issue, Assumption and Dependency (RAID) log.
- Administer programme change control.
- Record change requests and monitor outcomes.
- Help workstreams align their plans with the wider programme schedule.
Resource and Financial Support
- Track programme expenditure against budgets.
- Highlight financial variances.
- Maintain resource and contract registers.
- Track key deliverables.
- Support programme resource coordination.
- Assist with onboarding new team members.
Quality and Standards
- Promote adherence to Trust project standards.
- Support NHS Digital guidelines and relevant policies.
- Promote Information Governance and Data Protection compliance.
- Help coordinate assurance activities and gateway reviews.
Essential Qualifications
- Degree or equivalent experience.
- PRINCE2 Foundation or equivalent project management knowledge.
Desirable Qualifications
- PRINCE2 Practitioner.
- APM PMQ or similar qualification.
Essential Experience
- Substantial experience working within a RIO EPR Programme PMO.
- Experience maintaining project plans, risk logs and reports.
- Experience providing secretariat support to senior meetings.
- Experience using project management software such as MS Project or Planner.
- Advanced Excel skills.
Desirable Experience
- Experience in digital or IT transformation projects.
- Line management or supervision experience.
Essential Skills and Knowledge
- Strong understanding of project governance and project lifecycles.
- Excellent organisational skills.
- Strong attention to detail and accuracy.
- Strong analytical skills.
- Excellent written and verbal communication.
- Proficiency in Microsoft Word, Excel and PowerPoint.
- Experience with MS Project or Planner.
- Understanding of NHS structures and project reporting requirements.
- Ability to work independently and use initiative.
- Ability to work effectively within a team.
- Resilience and adaptability.
- Professional and diplomatic communication skills.
- Ability to build relationships at all levels.
- Commitment to NHS values and improving services.
Desirable Knowledge
- Knowledge of the NHS EPR agenda.
- Awareness of clinical safety in an NHS context.
- Awareness of NHS information governance.
Flexible Working
The Trust supports flexible working and is happy to discuss flexible working arrangements at the interview stage.
The role operates Monday to Friday within the 8am–6pm timeframe.
Career Development
South London and Maudsley NHS Foundation Trust offers career progression pathways and development opportunities.
Staff can develop their skills and experience and progress into other roles across different specialties.
The Trust also provides ongoing training and development opportunities, including support associated with BCS membership.
Job Location
The Institute of Psychiatry, Psychology & Neuroscience (IoPPN)
De Crespigny Park
London
SE5 8AF
United Kingdom
The Digital Services team operates across several sites, including Maudsley, St Paul’s and Bethlem Royal Hospital.
DBS Check
This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service (DBS) check.
Skilled Worker Sponsorship
The employer confirms that applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside other applications.
Applicants should ensure they meet the relevant UK immigration and sponsorship requirements.
Employer
South London and Maudsley NHS Foundation Trust
Application Deadline
31 August 2026
How to Apply
Interested candidates should review the official vacancy information and submit their application through NHS Jobs.