Location / Type / Salary

• Remote (Western Canada: BC, AB, MB)
• Full-time 
• Temporary (5 months) 
• $48,477–$52,786

Role of the Job

Provide front-line support for RSVP program users, handling inquiries, troubleshooting, and ticketing.

Responsibilities

• Respond to claims, appointment & technical inquiries
• Liaise with claims team for resolutions
• Document & triage participant messages
• Troubleshoot basic technical issues
• Reset passwords and log tickets

Requirements

• Customer service / call center experience
• Strong digital literacy
• Excellent communication & listening skills
• Quiet workspace
• Flexibility across Canadian time zones
• Criminal record check + security clearance

Benefits

• Salary $48K–$52K
• Health & dental coverage
• RRSP matching
• Generous PTO
• Learning & development
• Inclusive, diverse workplace

Documents

• Resume 
• Cover Letter

APPLY HERE

About Company

WCG has partnered with governments since 1994 to create sustainable employment opportunities that strengthen communities across Canada.