Location / Type / Salary
- Remote (Western Canada: BC, AB, MB)
- Full-time
- Temporary (5 months)
- $48,477–$52,786
Role of the Job
Provide front-line support for RSVP program users, handling inquiries, troubleshooting, and ticketing.
See also Data, Analysis and Digital
Responsibilities
- Respond to claims, appointment & technical inquiries
- Liaise with claims team for resolutions
- Document & triage participant messages
- Troubleshoot basic technical issues
- Reset passwords and log tickets
Requirements
- Customer service / call center experience
- Strong digital literacy
- Excellent communication & listening skills
- Quiet workspace
- Flexibility across Canadian time zones
- Criminal record check + security clearance
Benefits
- Salary $48K–$52K
- Health & dental coverage
- RRSP matching
- Generous PTO
- Learning & development
- Inclusive, diverse workplace
Documents
- Resume
- Cover Letter
APPLY HERE
About Company
WCG has partnered with governments since 1994 to create sustainable employment opportunities that strengthen communities across Canada.
See also Data and Analytics