Senior Performance Data Analyst – Remote UK | £53,948.42 Salary
Senior Performance Data Analyst – Remote, UK
Housing Ombudsman Service (HOS) is recruiting a Senior Performance Data Analyst to join its Performance and Business Information Team. This is a full-time, fixed-term remote position running until March 2028, with a salary of £53,948.42 per year.
The successful candidate will play a key role in developing a data-driven culture across the organisation by transforming organisational data into actionable insights, performance reporting and forecasting solutions.
Job Overview
| Position | Senior Performance Data Analyst |
|---|---|
| Employer | Housing Ombudsman Service |
| Location | Remote, UK |
| Contract | Fixed Term |
| Duration | Until March 2028 |
| Working Pattern | Full Time |
| Working Hours | 35 hours per week |
| Salary | £53,948.42 per year |
| Job Category | Business / Strategic Management |
| Positions Available | 1 |
| Reference | hoscareers/TP/110/44 |
| Closing Date | 24 August 2026 |
| Interview | Week commencing 7 September 2026 |
About the Role
The Senior Performance Data Analyst will work within the Performance and Business Information Team, which is focused on strengthening the Housing Ombudsman Service’s data capabilities and supporting a stronger data-driven culture throughout the organisation.
The role will involve using data from core systems, applying data transformation techniques and developing innovative reporting and forecasting solutions that can support better organisational decision-making.
You will be responsible for delivering high-quality, actionable customer insights through automation and data re-use, helping the organisation establish a consistent and reliable single version of the truth.
The role will also involve identifying performance trends, supporting operational decision-making and contributing to continuous service improvement.
Key Responsibilities
- Analyse data from core organisational systems.
- Apply data transformation techniques to produce useful insights.
- Develop robust and high-quality analytical solutions.
- Create innovative reporting and forecasting solutions.
- Use automation and data re-use to maximise the value of organisational data.
- Identify important performance trends and patterns.
- Support operational decision-making through data-driven insights.
- Contribute to continuous service improvement.
- Help establish and maintain a single version of the truth across organisational data.
- Gather and understand business requirements from stakeholders.
- Develop reports and analytical solutions that address business needs.
- Support the organisation’s transition towards more data-driven decision-making.
- Contribute to the development of data platforms and reporting capabilities.
- Engage with stakeholders to ensure analytical outputs meet organisational requirements.
Essential Skills and Experience
The successful applicant should have extensive experience and capability in areas including:
Microsoft Power BI
Strong experience using Microsoft Power BI to develop reports, dashboards and analysis is particularly important for this role.
Data Analysis
A strong background in analysing data and identifying trends, patterns and insights that can help improve organisational performance is required.
Stakeholder Engagement
You should have experience working with stakeholders to:
- Understand business requirements.
- Gather analytical requirements.
- Translate business needs into analytical solutions.
- Communicate data insights effectively.
- Deliver reports and analysis that support organisational objectives.
Data Platforms and Transformation
Experience gathering requirements, developing data platforms and applying data transformation techniques will be valuable.
Data-Driven Decision-Making
The successful candidate should be able to demonstrate how data and analytical insight can be used to support operational decision-making and continuous improvement.
What the Housing Ombudsman Service Is Looking For
HOS highlights the importance of its organisational values:
- Learning
- Excellence
- Openness
- Fairness
The successful candidate is expected to contribute to a culture where data is used effectively to improve services and support organisation-wide success.
Contract and Working Arrangements
Contract: Full-Time Fixed-Term
Duration: Until March 2028
Working Hours: 35 hours per week
Location: Remote, UK
Salary: £53,948.42 per year
Important: Apply Early
The Housing Ombudsman Service has stated that it has received unprecedented levels of interest in its vacancies.
The organisation reserves the right to close the vacancy early if it receives 150 applications.
Applicants are therefore strongly encouraged to apply as soon as possible rather than waiting until the closing date.
Official Closing Date: 24 August 2026
Interview Date
Interviews are scheduled for the week commencing 7 September 2026.
Equality, Diversity and Inclusion
The Housing Ombudsman Service states that it is committed to equality of opportunity across its practices, policies and procedures.
The organisation aims to maintain a working environment free from harassment, bullying, victimisation and discrimination, where staff are treated with dignity and respect.
Conflict of Interest
HOS operates a Conflicts of Interest Policy intended to protect the integrity of its decision-making processes and maintain stakeholder confidence.
New staff and non-executive members are required to declare conflicts of interest and take appropriate action to avoid them.
How to Apply
Interested candidates should review the official vacancy information and download the Senior Performance Data Analyst Job Description before submitting an application.
Official Employer: Housing Ombudsman Service
Job Reference: hoscareers/TP/110/44
Closing Date: 24 August 2026
Apply for Senior Performance Data Analyst
Remote UK | £53,948.42 | Full Time | Fixed Term Until March 2028
Recruitment Contact
For questions regarding this vacancy:
Email: recruitment@housing-ombudsman.org.uk
Job Summary
The Senior Performance Data Analyst position offers an opportunity for an experienced data professional to contribute to a public-sector organisation while working remotely in the UK.
With a salary of £53,948.42, full-time hours and a contract extending until March 2028, the position may be suitable for professionals with strong Power BI, data analysis, reporting, stakeholder engagement and data-driven decision-making experience.
Applications should be submitted as early as possible because HOS may close the vacancy after receiving 150 applications.
Disclaimer
This vacancy information has been arranged from the official Housing Ombudsman Service job listing. Applicants should verify the latest vacancy details, eligibility requirements, closing date and application instructions on the official employer website before applying.