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Executive Assistant

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Executive Assistant – People & Estates at Ofgem

Visa Sponsorship: Not stated in the advert. Applicants should confirm eligibility and sponsorship availability directly with Ofgem before applying.

Ofgem is recruiting an experienced Executive Assistant to support senior leaders across its People & Estates function. This permanent Civil Service opportunity offers a chance to work closely with Directors, manage strategic priorities and contribute to an organisation responsible for regulating Great Britain’s energy sector.

The successful candidate will provide high-level executive support, coordinate complex schedules, manage stakeholder relationships and ensure senior leaders have the information they need to make effective decisions.

Job Overview

  • Employer: Ofgem
  • Job Title: Executive Assistant – People & Estates
  • Salary: £38,021–£48,561 in London; £35,232–£45,831 nationally
  • Job Reference: 484187
  • Location: Cardiff, Glasgow or London
  • Contract: Permanent
  • Working Pattern: Full-time
  • Office Attendance: Currently one day per week under hybrid working arrangements, subject to review
  • Vacancies: 1
  • Closing Date: Wednesday, 28 October 2026, at 11:55 pm
  • Department: Ofgem – Corporate Services
  • Pension: Civil Service pension with an employer contribution of 28.97%

About the Role

Ofgem is Great Britain’s independent energy regulator. It works to protect energy consumers, including vulnerable people, while supporting the transition towards a cleaner, more affordable and secure energy system.

As Executive Assistant, you will work directly with Directors and senior leaders, helping them manage their time, prioritise important work and coordinate activities across the organisation.

The role goes beyond traditional administrative support, offering exposure to digital transformation, people strategy, organisational change and operational delivery.

Ofgem is particularly interested in candidates with substantial experience supporting Directors or senior leaders in a demanding environment. Experience supporting multiple Directors within a Human Resources or Technology directorate would be an advantage.

Successful candidates must also be willing to travel around the UK. Applicants from Cardiff and Glasgow are particularly encouraged to apply.

Key Responsibilities

Strategic and Diary Management

  • Proactively manage Directors’ diaries and forward plans, ensuring their time reflects strategic priorities and organisational objectives.
  • Coordinate complex schedules and help senior leaders focus on high-priority activities.
  • Anticipate competing demands and identify potential scheduling issues.

Stakeholder Management

  • Act as a first point of contact for internal and external stakeholders.
  • Handle enquiries professionally and maintain a positive image of the directorate.
  • Build strong working relationships across teams and with external partners.

Information and Meeting Coordination

  • Work with Private Secretaries to ensure Directors receive relevant papers, briefs and meeting materials in good time.
  • Keep Directors and Private Secretaries informed about important developments, risks and other relevant information.
  • Support effective preparation for meetings and senior-level decision-making.

Administrative Support

  • Provide reliable and high-quality administrative support to Directors.
  • Handle confidential and sensitive information with discretion.
  • Undertake other duties appropriate to the role as requested by Directors or Private Secretaries.

Essential Requirements

Applicants should demonstrate the following:

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  • Proven experience working as an Executive Assistant at Director or Deputy Director level, proactively managing senior leaders’ time in line with strategic priorities. This is the lead criterion.
  • Ability to multitask, remain calm under pressure and work effectively in a fast-paced environment.
  • Excellent organisational skills, attention to detail and the ability to identify priorities independently.
  • Strong communication and interpersonal skills, including the ability to engage confidently with senior stakeholders.
  • Experience handling confidential information with professionalism and discretion.
  • High proficiency in Microsoft Office, OneNote and document management systems.
  • A logical, patient approach to analysing information and solving problems.

Desirable Experience

Experience working in government, a regulatory organisation or the wider public sector would be beneficial.

Experience supporting multiple Directors within a People, Human Resources or Technology function may also be valuable.

Skills and Behaviours Assessed

The recruitment process will assess candidates against the following Civil Service behaviours:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Candidates should demonstrate strategic awareness, sound judgement, effective problem-solving, strong relationship management and the ability to manage competing priorities.

Salary and Benefits

The advertised salary depends on the successful candidate’s location:

  • London: £38,021–£48,561 per year
  • National locations: £35,232–£45,831 per year

Other benefits include:

  • Civil Service pension, with an employer contribution of 28.97%.
  • 30 days of annual leave after two years.
  • Hybrid working, currently one day per week in the office, subject to review.
  • Flexible working hours and family-friendly policies.
  • Training and professional development opportunities.
  • Centrally located offices and supportive employee networks.
  • The opportunity to contribute to Ofgem’s work towards a Net Zero energy system by 2050.

Visa Sponsorship and Eligibility

Visa sponsorship is not confirmed in the published advert. Ofgem’s stated nationality and eligibility requirements cover specified groups, including UK and Irish nationals, eligible Commonwealth citizens with the right to work in the UK, and certain EU and other nationals with qualifying immigration status.

Meeting the stated nationality requirements does not automatically establish eligibility for Skilled Worker sponsorship. Candidates who require a new visa or sponsorship to take up the role should contact Ofgem before applying to confirm whether sponsorship is available.

Application and Selection Process

The vacancy uses the Civil Service Success Profiles recruitment framework and assesses behaviours, ability and experience.

The application process involves:

  1. Completing a Civil Service online test. The advert states that the test is not timed and can be completed at your own pace.
  2. Providing personal details, career history and qualifications after passing the test.
  3. Answering two questions demonstrating how you meet the essential and desirable skills and capabilities for the role.

If a large number of applications are received, Ofgem may conduct an initial sift based on the lead criterion. Applicants should therefore clearly demonstrate their experience supporting Directors or Deputy Directors and managing their time around strategic priorities.

Applicants should use their own genuine work experience in their answers. Ofgem warns that plagiarism or presenting others’ experiences as one’s own may lead to an application being withdrawn.

See also Cleaner

Apply before: 11:55 pm on Wednesday, 28 October 2026.

Official vacancy and application: https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=2017626

Security Checks

The successful candidate will be required to undergo a basic criminal record check or equivalent. Baseline Personnel Security Standard checks will also apply because the role involves working with government assets.

Contact Information

For questions about the vacancy or recruitment process:

  • Recruitment email: Recruitment@ofgem.gov.uk
  • Job contact: Lisa Buchanan

Applicants should contact the recruitment team to clarify any questions about eligibility, sponsorship or the advertised role.

Source

This vacancy was advertised by Ofgem on the Civil Service Jobs website.

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