Business Support Officer (Job Share) – Maritime and Coastguard Agency
UK BASED APPLICANTS ONLY
The Maritime and Coastguard Agency (MCA) is recruiting a Business Support Officer (Job Share) in Aberdeen.
This is a permanent, part-time job-share position offering a salary of £26,607 pro rata, with an employer pension contribution of 28.97%.
Application deadline: 11:55 pm, Tuesday 15 September 2026.
Job Details
Job Title: Business Support Officer (Job Share)
Employer: Maritime and Coastguard Agency (MCA)
Business Area: MCA – His Majesty’s Coastguard
Location: Aberdeen, Scotland
Reference Number: 477762
Salary: £26,607 per year, pro rata
Job Grade: Administrative Officer
Contract: Permanent
Working Pattern: Part-time / Job Share
Hours: 17 hours per week
Number of Positions: 1
Hybrid Working: No
Visa Sponsorship: Not available
Important: Visa Sponsorship
This vacancy does NOT offer Skilled Worker visa sponsorship.
Applicants must already have the appropriate right to work in the UK.
Candidates requiring sponsorship should not apply, as the employer states that this position is not considered business critical and will not be sponsored.
About the Maritime and Coastguard Agency
The Maritime and Coastguard Agency implements the UK Government’s maritime safety policy and works to prevent the loss of life on the coast and at sea.
The successful candidate will join HM Coastguard’s Business Support Unit in Aberdeen, providing administrative support and helping deliver consistent business support and estates services.
About the Role
As a Business Support Officer, you will provide dedicated administrative support across HM Coastguard.
You will work closely with Business Support Managers, the Business Support Lead, the Head of the Business Unit, HQ Estates and other colleagues to ensure effective and consistent administrative services.
Key Responsibilities
- Provide administrative support across HM Coastguard and the MCA.
- Process Coastguard Volunteer personnel data.
- Approve Coastguard Volunteer remuneration claims accurately and within payroll deadlines.
- Support volunteers with the claims process.
- Help resolve rejected claims.
- Promote best practice and consistency across Coastguard Divisions.
- Provide procurement support.
- Process invoices accurately and promptly through the shared services system.
- Support reactive estates matters.
- Work with facilities management providers to escalate concerns and find solutions.
- Assist with facilities management services at Marine House, Aberdeen.
- Provide excellent customer service to internal and external customers.
- Communicate effectively face-to-face, by telephone and in writing.
Person Specification
Applicants should demonstrate:
IT and Administrative Skills
- Experience using Microsoft Word and Excel.
- Experience using a range of administrative software applications.
Working to Deadlines
- Ability to work under pressure.
- Ability to meet tight and strict deadlines.
- Ability to manage concurrent tasks.
- Ability to work flexibly while maintaining accuracy.
Communication
- Confidence communicating with staff at different levels.
- Strong written and verbal communication skills.
Finance
- Basic understanding of invoice processing and finance.
- Willingness to learn if previous experience is limited.
Teamwork
- Ability to work effectively as part of a team.
- Ability to collaborate with colleagues across different business areas.
Working Hours
This is a part-time job-share position requiring 17 hours per week.
The role is not suitable for hybrid working.
The successful candidate must work from the designated workplace in Aberdeen or, where required for business reasons, from other offices, work locations or stakeholder sites.
Occasional travel to other offices may be required and could involve overnight stays.
Operational Delivery Profession
The position forms part of the Operational Delivery Profession (ODP), one of the largest and most diverse professional communities within the Civil Service.
Salary and Pension
Salary: £26,607 pro rata.
The Maritime and Coastguard Agency contributes 28.97% towards the Civil Service Defined Benefit Pension Scheme.
The advert indicates an employer pension contribution of approximately £7,708 based on the advertised salary.
Employee Benefits
Benefits include:
- 25 days annual leave.
- Annual leave increases by 1 day per year of service, up to 30 days.
- 8 bank holidays.
- Additional Privilege Day for the King’s birthday.
- Employer pension contribution of 28.97%.
- Staff discount portal.
- Career development opportunities.
- Potential department-funded professional qualifications.
- CIPD opportunities.
- PRINCE2 opportunities.
- Apprenticeship opportunities.
- Diverse and inclusive workforce.
- Staff communities.
- 24-hour Employee Assistance Programme.
- Flexible working options where applicable.
Recruitment Process
The vacancy uses the Civil Service Success Profiles recruitment framework.
Stage 1: CV and Personal Statement Sift
Applicants must provide:
- CV – unlimited word count.
- Personal statement – maximum 750 words.
The sift will assess:
- IT experience, including Microsoft Word and Excel.
- Experience working to deadlines.
- Ability to communicate with staff at different levels.
Sift date: 16 September 2026.
Stage 2: Interview
The interview will assess:
- Delivering at Pace.
- Managing a Quality Service.
- Making Effective Decisions.
- Working Together.
- Experience.
- Strengths.
Interviews: From 28 September 2026.
Interviews will be conducted online via Microsoft Teams.
Civil Service Behaviours
Candidates will be assessed against:
- Delivering at Pace
- Managing a Quality Service
- Making Effective Decisions
- Working Together
Artificial Intelligence and Applications
Applicants may use artificial intelligence tools to support their applications, but all examples and statements must be truthful, factually accurate and based on their own experience.
Applications may be withdrawn where candidates present AI-generated material or other people’s experiences as their own.
Reserve List
A 12-month reserve list will be maintained for this vacancy.
Placement on the reserve list may lead to potential opportunities beyond the specific position applied for.
Reasonable Adjustments
The Maritime and Coastguard Agency is committed to making its recruitment process fair and accessible.
Candidates who require reasonable adjustments should indicate their requirements in the Assistance Required section of the application.
Security Checks
Successful candidates must undergo pre-employment checks, including:
- Basic or equivalent criminal record check.
- Baseline Personnel Security Standard checks.
Additional screening may also apply.
Nationality Requirements
The position is broadly open to eligible:
- UK nationals.
- Republic of Ireland nationals.
- Commonwealth nationals with the right to work in the UK.
- Eligible EU, Swiss, Norwegian, Icelandic and Liechtenstein nationals.
- Eligible individuals with settled or pre-settled status under the EU Settlement Scheme.
- Certain individuals with limited or indefinite leave to remain.
- Eligible Turkish nationals and certain family members with the right to work in the Civil Service.
Applicants should check the applicable Civil Service nationality requirements before applying.
Who Should Apply?
This opportunity may suit candidates with backgrounds in:
- Administration.
- Business support.
- Office administration.
- Customer service.
- Data processing.
- Invoice processing.
- Procurement administration.
- Facilities administration.
- Corporate support.
- Microsoft Office.
- Administrative coordination.
Strong organisational, communication and time-management skills are particularly valuable.
Application Deadline
11:55 pm, Tuesday 15 September 2026
Do not wait until the final hours to submit your application.
How to Apply
Applications must be submitted through the official Civil Service Jobs recruitment system.
Apply for: Business Support Officer (Job Share)
Reference: 477762
[APPLY NOW – OFFICIAL CIVIL SERVICE JOBS]
Applicants should ensure their CV and 750-word personal statement clearly demonstrate the experience specified in the vacancy.
Important: This is not a visa sponsorship position. Applicants must already have the appropriate right to work in the UK.
Vacancy Summary
Job Title: Business Support Officer (Job Share)
Employer: Maritime and Coastguard Agency
Location: Aberdeen, Scotland
Salary: £26,607 pro rata
Grade: Administrative Officer
Contract: Permanent
Hours: 17 hours per week
Working Pattern: Part-time / Job Share
Hybrid Working: No
Visa Sponsorship: No
Reference: 477762
Closing Date: 15 September 2026
Interview: From 28 September 2026
Vacancies: 1
Contact Information
Job Contact: Ryan Hobbs
Email: ryan.hobbs@mcga.gov.uk
Recruitment Team:
dftrecruitment.grs@cabinetoffice.gov.uk
Important Notice
This post has been arranged from the official vacancy information for easier reading.
Applicants should verify the latest vacancy details and requirements on the official Civil Service Jobs listing before submitting an application.