Liverpool University Hospitals NHS Foundation Trust is recruiting a Configuration Analyst to join its Clinical Systems Support team, supporting digital and clinical systems used across the Trust, including systems supporting Liverpool Women’s Hospital.
This is a Band 5, full-time opportunity suited to candidates with NHS clinical systems experience, strong analytical and troubleshooting skills, and the ability to communicate effectively with both technical and non-technical colleagues.
Visa Sponsorship
Skilled Worker sponsorship: Available
The vacancy explicitly states that applications from candidates who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside other applications.
Applicants requiring sponsorship should still check that they meet the relevant UK immigration and role requirements before applying.
Job Details
- Job title: Configuration Analyst
- Employer: Liverpool University Hospitals NHS Foundation Trust
- Band: 5
- Salary: £32,073 – £39,043 per year
- Contract: Secondment
- Working pattern: Full-time, compressed hours
- Location: Liverpool Innovation Park, Edge Lane, Liverpool, L7 9NJ
- Posted: 24 September 2026
- Closing date: 8 October 2026
- Reference: 287-CEF-300-26
- NHS vacancy reference: C9287-26-1576
About the Role
The Configuration Analyst will work within the clinical systems team, supporting the configuration, development and maintenance of the Trust’s Electronic Patient Record (EPR) and other clinical systems.
The role involves working with stakeholders to understand clinical and administrative requirements and translating these into effective system configurations and improvements.
The successful candidate will also investigate complex system issues, provide technical and analytical advice, support system changes and contribute to testing and quality assurance before changes are released to users.
Key Responsibilities
The role includes:
- Configuring and supporting EPR and clinical systems.
- Investigating and resolving complex system problems.
- Supporting 1st and 2nd Line Support teams with incident resolution.
- Logging, prioritising and managing incidents through the appropriate systems.
- Working with internal stakeholders and external system suppliers.
- Analysing user requirements and translating them into system solutions.
- Maintaining accurate system configuration and support documentation.
- Testing configuration changes and supporting Change Advisory Board processes.
- Supporting system upgrades, implementation and post-implementation reviews.
- Providing reports and information relating to system usage and data quality.
- Supporting statutory, local and commissioning reporting requirements.
- Helping develop Key Performance Indicators and Critical Success Factors.
- Participating in workshops, user groups and system development meetings.
- Working with training teams to ensure staff understand system developments and changes.
- Supporting audits and acting on recommendations.
- Helping train junior members of the digital systems team.
- Participating in the out-of-hours on-call rota.
Essential Experience
Applicants should have:
- Experience supporting Trust-wide systems, including clinical systems.
- Experience communicating technical issues to non-technical staff.
- Experience working as part of a team involved with Patient Administration Systems (PAS).
- Knowledge of working practices and environments where clinical systems are used.
- Strong analytical and problem-solving ability.
- Good organisational skills and the ability to respond to changing requirements.
- Ability to work independently and manage workload effectively.
- Experience working with external organisations regarding service issues.
- Degree-level education or equivalent knowledge gained through experience.
Desirable Experience
The Trust would also value:
- PRINCE2 Foundation.
- Experience working on PRINCE2 projects.
- Experience working with system suppliers.
- Experience defining user requirements and communicating them to suppliers.
- Experience using Microsoft Project and Visio.
What You Could Be Working With
The position provides exposure to a wide range of digital systems and NHS technology environments, including:
- Electronic Patient Records (EPR)
- Clinical systems
- Patient Administration Systems (PAS)
- System configuration and development
- Incident management
- Change management
- Testing and quality assurance
- Data quality and reporting
- Digital transformation and system improvement
Eligibility and DBS Check
The vacancy is subject to a Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act Exceptions Order 1975.
Candidates requiring Skilled Worker sponsorship should also be aware that additional criminal-record certification requirements can apply to overseas applicants depending on their residence history.
How to Apply
Applications should be submitted through the official NHS Jobs vacancy.
Closing date: 8 October 2026
Source: NHS Jobs / Liverpool University Hospitals NHS Foundation Trust.