Support Facilitator – Staffordshire County Council
Location: Hawthorn House, Staffordshire, UK
Salary: £15.63 per hour, including shift allowance
Contract: Permanent
Working Hours: 28 hours per week (part-time)
Vacancies: 2
Employer: Staffordshire County Council
Closing Date: 24 October 2026
Reference: staffscc/TP/78/4808
Visa Sponsorship: Not available
Job Overview
Staffordshire County Council is recruiting two Support Facilitators to join the team at Hawthorn House, a residential service supporting adults with learning disabilities.
This is an opportunity for caring, enthusiastic individuals who want to help adults with learning disabilities and autism develop their skills, access new opportunities and live as independently as possible.
The council is looking for people who recognise individuals’ strengths, respect their choices and help them maintain control over their lives.
The successful candidates will work 28 hours per week and must be available for morning and afternoon shifts, including weekends and bank holidays. These shifts attract a 10.6% allowance.
Important: This role is not eligible for visa sponsorship, following changes in legislation effective 22 July 2025. Applicants must therefore have an appropriate existing right to work in the UK.
Main Responsibilities
As a Support Facilitator, your duties will include:
- Maintaining individuals’ dignity and assisting with personal and intimate care.
- Following dietary care plans and supporting individuals with eating and drinking.
- Assisting with the manual handling of individuals.
- Providing positive behavioural support and safety interventions.
- Supporting individuals to participate in community activities.
- Encouraging individuals to take an active role in their own care.
- Organising and facilitating suitable activities for the people you support.
Essential Requirements
To be considered for this position, applicants should:
- Have a genuine interest in supporting people with learning disabilities and autism.
- Be caring, patient and sensitive to individual needs.
- Help people develop and maintain their independence.
- Have effective communication and interpersonal skills.
- Possess basic ICT skills for digital record-keeping.
- Remain calm and respond sensitively when managing challenging behaviour or aggression.
- Be willing and physically able to provide personal care and undertake manual handling duties.
- Demonstrate a positive attitude and the ability to adapt to change.
An NVQ Level 2 qualification or Care Certificate would be an advantage. However, applicants without these qualifications are encouraged to apply, as support will be provided to develop the necessary skills and knowledge.
Staffordshire County Council is seeking individuals who are committed to delivering high-quality care and share its ambition to achieve an outstanding Care Quality Commission (CQC) rating.
Additional Employment Checks
The successful applicants will be required to undergo an enhanced Disclosure and Barring Service (DBS) check and a pre-employment health assessment.
As the position is regulated by the CQC, applicants must provide a full employment history dating back to when they left secondary school. This information will be required if an applicant is invited to interview.
Interview Dates
Interviews are scheduled for the week commencing 2 November 2026.
Applicants who do not meet every listed requirement may still wish to apply, as the council recognises transferable skills, relevant experience and qualifications.
For an informal discussion about the role, contact Anne-Marie Earp at anne-marie.earp@staffordshire.gov.uk.
About Staffordshire County Council
Staffordshire County Council aims to create a supportive working environment where employees can develop their careers and maintain a healthy work-life balance.
The council values community spirit, ambition and making a positive difference to the lives of people across Staffordshire.
Employees also have access to a range of rewards and benefits. Details are available on the Staffordshire County Council careers website.
The council is an equal opportunities and Disability Confident employer. It also supports care leavers and Armed Forces personnel, offering guaranteed interviews to eligible applicants who meet the minimum criteria under its relevant interview guarantee schemes.
How to Apply
To apply, visit the official vacancy page and follow the application instructions. Complete the application form fully, paying particular attention to your supporting statement and how your skills and experience meet the essential criteria.
The council anonymises applications during shortlisting to ensure decisions are based on relevant information.
Closing date: 24 October 2026
Please note: This vacancy does not offer visa sponsorship. Applicants should ensure they already have the right to work in the UK before applying.