People Systems Officer

People Systems Officer – QE Facilities

Salary: £39,044 per annum
Location: Spire House, Washington, NE37 3ES
Employer: QE Facilities
Contract: Fixed-term (6 months)
Working Pattern: Full-time, Flexible Working
Hours: Not specified in the advert
Closing Date: 17 November 2026
Date Posted: 3 November 2026
Reference: 297-QEF-8392329
Visa Sponsorship: Not available. QE Facilities does not hold a sponsorship licence and is unable to offer employment under any sponsorship arrangement.

Job Overview

QE Facilities (QEF), a wholly owned subsidiary of Gateshead Health NHS Foundation Trust, is recruiting a People Systems Officer to support its People and Organisational Development (OD) team.

The successful candidate will work closely with operational managers and their teams, providing advice and support on people systems, workforce information and rota management.

This role is particularly suited to someone with experience in HR information systems, workforce analytics, project management and e-rostering. You will use workforce data to identify trends, improve operational performance and support evidence-based decision-making across the organisation.

Key Responsibilities

• Lead the completion and ongoing development of HealthRoster rotas across QE Facilities.
• Ensure effective use of the Loop application and other digital workforce solutions.
• Support the development, implementation and continuous improvement of roster management processes.
• Monitor roster quality, workforce deployment and compliance with organisational requirements.
• Support workforce reviews, roster quality assurance and workforce data analysis.
• Identify opportunities to improve efficiency, compliance and operational effectiveness.
• Work collaboratively with senior leaders, operational managers, Finance colleagues and NHS workforce information teams.
• Support project planning, system development and implementation programmes.
• Ensure effective project governance, stakeholder engagement and delivery of key milestones.
• Provide workforce analysis, advice and assurance to support the organisation’s workforce strategy.
• Help improve patient safety, staff experience, financial sustainability and workforce productivity.

Essential Qualifications

Applicants must have:

• A degree-level qualification, be working towards one, or have equivalent experience.

Essential Skills and Knowledge

Candidates should demonstrate:

• Project management skills.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint.
• Experience using Power BI and database management.
• Experience with HR Information Systems (HRIS) or workforce systems, such as ESR or equivalent platforms.
• Advanced analytical skills and the ability to interpret complex workforce data.
• The ability to make recommendations based on workforce information.

Desirable:

• Understanding of ESR, HealthRoster, Allocate products and workforce reporting tools.

Essential Experience

• Previous experience using systems for workforce reporting, resource management or rota management.
• Experience of project management or system implementation.

About QE Facilities

QE Facilities is a wholly owned subsidiary of Gateshead Health NHS Foundation Trust, based in the North East of England.

The organisation provides non-clinical services to the Trust and other NHS organisations, including estates, facilities management, procurement, medical engineering, endoscopy decontamination, sterile services, transport and outpatient pharmacy.

QE Facilities operates under its own terms and conditions, which differ from those of Gateshead Health NHS Foundation Trust. The advertised salary is not an Agenda for Change pay rate.

Additional Information

• The appointment is subject to a Disclosure and Barring Service (DBS) check.
• Applicants must have current UK professional registration, as stated in the advert.
• QE Facilities does not hold a sponsorship licence and cannot offer employment under any sponsorship arrangement.
• The role is offered on a six-month fixed-term contract.

Application and Selection Process

Interested candidates should submit their applications through the official NHS Jobs recruitment portal.

Closing date: 17 November 2026.

Employer Contact

Contact: Danielle Burke
Position: Deputy People & OD Lead
Email: danielle.burke3@nhs.net
Telephone: 07484414096

Employer Website: https://www.qefacilities.co.uk/