Location / Type / Salary
- Remote
- Full-time
- Competitive
Role of the Job
Drive client success, retention, and growth for leading Web3 security platform.
See also Clerk
Responsibilities
- Build strong client relationships and guide their success journey
- Lead onboarding, reviews, and lifecycle management
- Increase retention and upsell opportunities
- Provide multi-channel client support
- Analyze client usage and identify risks/opportunities
- Collaborate with product/engineering to improve offerings
Requirements
- 3–5 yrs Customer Success / Account Management
- Strong consultative & problem-solving skills
- Excellent English communication
- Analytical & data-driven mindset
- Project management expertise
- Growth mindset with Web3 learning enthusiasm
Benefits
- 100% remote & flexible schedule
- Autonomous, collaborative team
- Work in fast-paced Web3 security industry
- Chance to shape an early-stage company
- Global team & impactful mission
Documents
- Resume
- CV
APPLY HERE
About Company
Immunefi is Web3’s leading bug bounty platform protecting $100B+ in user funds and securing the future of decentralized finance.
See also Front Desk Clerk