78 Sqn People and Families Support Officer – Ministry of Defence (UK Based Applicants Only)
The Ministry of Defence (MOD) is recruiting a 78 Sqn People and Families Support Officer to join 78 Squadron at NATS Swanwick. This permanent Higher Executive Officer position focuses on supporting military personnel and their families through welfare, community engagement, and administrative coordination.
The successful candidate will help improve the wellbeing of service personnel, strengthen community relationships, and reduce administrative burdens on operational staff.
Job Details
- Employer: Ministry of Defence (MOD)
- Job Title: 78 Sqn People and Families Support Officer
- Reference Number: 474051
- Location: NATS Swanwick, United Kingdom
- Salary: £37,720 per year
- Job Grade: Higher Executive Officer (HEO)
- Contract Type: Permanent
- Working Pattern: Full-time, Part-time, Flexible Working, Job Share
- Working Hours: 37 hours per week
- Application Deadline: 9 August 2026 (11:55 PM)
About the Role
As the People and Families Support Officer, you will provide welfare support and community services to personnel and their families while working closely with military leaders, MOD Civil Servants, welfare teams, and external organisations.
This is a people-focused role requiring excellent communication, relationship-building, and organisational skills.
Key Responsibilities
- Coordinate parenting and family welfare arrangements.
- Manage Service Level Agreements with childcare providers.
- Liaise with military chaplains (Padres) to support wellbeing initiatives.
- Maintain HIVE information on housing, education, and welfare services.
- Manage low-value purchasing in line with MOD financial regulations.
- Produce internal communications and coordinate external messaging.
- Build partnerships with charities, local authorities, and community organisations.
- Deliver community development initiatives to improve morale.
- Act as the primary welfare contact for Squadron personnel.
- Work closely with SSAFA to provide support for service families.
- Support organisational change and contract renewal activities.
Essential Skills
Applicants should demonstrate:
- Excellent communication and interpersonal skills.
- Ability to build strong relationships quickly.
- Experience supporting people or community-focused services.
- Strong organisational and administrative skills.
- Ability to manage multiple priorities.
- Confidence working with military personnel, families, and external organisations.
Civil Service Behaviours Assessed
Application Stage:
- Communicating and Influencing
- Developing Self and Others
Interview Stage:
- Working Together
- Communicating and Influencing
- Developing Self and Others
Salary and Benefits
- Salary: £37,720 annually.
- Civil Service Pension with 28.97% employer contribution.
- Flexible and hybrid working opportunities (business needs permitting).
- Learning and development programmes.
- Inclusive and supportive working environment.
- Excellent career progression within the Civil Service.
Important Information
- Visa Sponsorship: Not Available
- Criminal Record Check Required.
- Security Check (SC) Clearance Required.
- Six-month probation for new Civil Service recruits.
- Relocation expenses are not provided.
Eligibility
Applicants must already have the legal right to work in the UK, including eligible UK nationals and other categories listed in the Civil Service nationality requirements.
How to Apply
Apply through the official Civil Service Jobs website before 11:55 PM on 9 August 2026.